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Reviews of Biscayne Family Resort

2.5 out of 5
Biscayne Family Resort
7807 Atlantic Avenue, Wildwood Crest, NJ

Reviews

9.2

Wonderful

Rating 10 - Excellent. 149 out of 223 reviews" "
Rating 8 - Good. 59 out of 223 reviews" "
Rating 6 - Okay. 8 out of 223 reviews" "
Rating 4 - Poor. 3 out of 223 reviews" "
Rating 2 - Terrible. 4 out of 223 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, kitchen, easy access-all in all a great experience.
Stayed 2 nights in May 2024

8/10 Good

Marie C.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a problem with the heat not coming on but it was quickly fixed. The water in the bathroom sink never did get warm, but the water in the shower eventually got hot enough. The staff and management were very kind, however, and worked to fix the heat problem.
Stayed 2 nights in May 2024
Response from The Biscayne Family Resort on 19 May,2024
We are sorry to hear that you had an issue with the hot water in your room; and happy that we were able to address the heat. Here at The Biscayne we do strive to make sure that everyone is satisfied. We hope that you return for another stay with us if you return to The Crest.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from The Biscayne Family Resort on 19 May,2024
Thank you, Andrea, for the review. We hope that you keep us in mind if you return to The Crest.

10/10 Excellent

Phyllis

Stayed 1 night in Oct 2023

10/10 Excellent

Kelly

Stayed 2 nights in Sep 2023

8/10 Good

Carolyn, Griswold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you love the beach, this is a great place to stay. The street the hotel is on dead ends right onto the beach. The beach is huge, looks like you could take long walks on it. The staff here is friendly and welcoming. There are two pools and parking is right outside the building. The room was on the small side with two double beds. It was fine, since there were only two of us in the room. The room came with a microwave and refrigerator, but no coffee maker. They do offer coffee in the morning, but not until 8am! Way too late for me. Luckily, I found this out the night before, so I went out to Wawa's and bought 2 cups of coffee to reheat in the microwave in the morning.
Stayed 1 night in Sep 2023

10/10 Excellent

Marcey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE PROPERTY IS AN OLDER STYLE MOTEL, BUT IN GREAT CONDITION AND VERY CLEAN. UPDATED ROOMS WITH A LOT OF ELECTRONIC PLUG INS. Only missing a desk in the room. Has an oversized fridge, safe, and chairs to sit out in front of each room. Excellent service and knowledgable by Sue at evening check in. Staff is friendly and accommodating. Extremely convenient to the ocean access.
Stayed 1 night in Sep 2023

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice setting, but some challenges.
They put us on the 3rd floor and there is no elevator, but an employee assisted us with getting our things up there. I haven't seen a bathroom that small in ages. The shower would not have been big enough for many people nowadays. Staff was very friendly. Close to the beach.
Stayed 1 night in Sep 2023

10/10 Excellent

orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff. Spacious rooms.
Stayed 1 night in Sep 2023

8/10 Good

Ludmila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

John J.

Stayed 3 nights in Aug 2023

10/10 Excellent

Xiaowei

Stayed 2 nights in Sep 2023

10/10 Excellent

Windy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Aug 2023

10/10 Excellent

Joseph

Stayed 3 nights in Aug 2023

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Eda

Stayed 3 nights in Jul 2023

10/10 Excellent

patricia

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s likable, clean and very convenient to walk by the beach. It has 2 swimming pool access though we didn’t have time to use it.
Stayed 1 night in Jul 2023

8/10 Good

KATHLEEN

Stayed 3 nights in Jul 2023

10/10 Excellent

Ethel

Stayed 2 nights in Jul 2023

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

morris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice people, well kept property, close to beach, pool small but pleasant
Stayed 4 nights in Jul 2023

6/10 Okay

Lenore

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Overall would not stay here again
Stayed one night and would not stay another night if booked. Pros: steps to beach, clean pools and very friendly front desk staff, easy onsite parking. Cons: no coffee machine in room and coffee at front desk available after 8 am, torn sheets on one bed, both beds did not have fitted sheets and there was some rough cloth they put at the foot of the bed - very strange, smooshed pancake under the bed, long hair on toilet seat upon arrival, thin walls - neighbor’s tv was on all night and we could hear it, was told there were 2 vending machines on property but there was only one and many items were out of stock. I get that this hotel is not a 5 star hotel, but for the price I paid for one night ($400+) I definitely expected better accommodations.
Torn sheet
No fitted sheets
Smooshed pancake under bed
Stayed 1 night in Jul 2023

10/10 Excellent

Jeronimo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and attentive staff, answered all our questions, gave directions to sites, etc. Comfortable bed!
Stayed 3 nights in Jun 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property, including pool area and rooms were very clean. Parking was easy and close to my room. Reservations and check-in were pretty quick and organized. Was only there for one night but everything was great! Only thing was check-out was early at 10 am. which was okay because we were getting an early start but that may not be convenient for some. Otherwise great stay! I would return!!
Stayed 1 night in Jun 2023
Response from GM on 12 Jun,2023
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service
This is a great motel. Nice outdoor amenities like two pools and a grilling area. Easy walk to the beach. The front staff is great. The room is a bit dated and the bathroom was extremely small but very clean and well maintained. Overall this was a nice motel that met all our needs for a comfortable nights stay.
Stayed 1 night in Jun 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff, great access to the beach
Stayed 3 nights in Jun 2023
Response from GM on 9 Jun,2023
Thank you for staying with us.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
SOOO much better than many other Wildwood motels! I've stayed at many, and this was the best! Clean, comfortable, and staff was amazing. What a lovely place!
Stayed 3 nights in May 2023
Response from GM on 2 Jun,2023
Amanda, we're glad you had a great stay. Hopefully we'll see your family again soon.

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from GM on 2 Jun,2023
Thank You

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Clean room and friendly staff, good house keeping. But unfortunately the bed is not a Queen, the bathroom is poor and there is zero to eat nearby and parking and traffic is awful. No breakfast as advertised and incorrect check in times but I blame Expedia for that as well as handling my booking poorly. Overall probably one of the better resorts (motels) in the area.
Stayed 2 nights in May 2023

10/10 Excellent

Patricia, Albany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is well cared for and great location.
Stayed 3 nights in May 2023
Response from PD on 27 May,2023
Thank You

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly, beach hotel!
Fantastic front desk and owner team! Made us feel welcome and provided everything we needed. Cleanest hotel you’ll find on the beach!
Stayed 1 night in May 2023
Response from PD on 27 May,2023
We're glad you enjoyed your stay.

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We had a great stay for a weekend in Wildwood! Just a short walk to the beach, great amenities on site. Perfect for our family of 6!
Stayed 2 nights in May 2023
Response from PD on 27 May,2023
Thank you for staying with us. Hopefully we'll see your family again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from PD on 27 May,2023
Thank You

10/10 Excellent

ARNOLD

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from PD on 27 May,2023
Thank You

10/10 Excellent

Juan, Dallas

Stayed 1 night in Sep 2022

10/10 Excellent

Jennifer D.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic motel
I had a perfectly wonderful stay at the Biscayne. It is a beautifully maintained motel and the staff is friendly and hard working. The woman at the front desk was extremely welcoming and helpful. I look forwardto my next stay there!
Stayed 2 nights in Sep 2022

6/10 Okay

Taylor

Travelled with family
Stayed 2 nights in Sep 2022

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars!!
Great overall experience! Staff was friendly and professional. Our room was updated and very clean. The resort amenities were good, and location was close to the beach. Highly recommended, and we plan to visit again next year.
Stayed 2 nights in Sep 2022

10/10 Excellent

Jonathan, Northbridfe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very nice room and clean. Recommended
Stayed 3 nights in Sep 2022

10/10 Excellent

Ann-Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, place was clean, very close to the beach. Looking forward to returning.
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022

8/10 Good

Shannon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time … the hotel was clean and well managed . Would definitely stay here again!
Stayed 2 nights in Aug 2022

10/10 Excellent

Rosemary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and staff was very nice
Stayed 2 nights in Aug 2022
Response from Annette on 13 Aug,2022
Thank you for staying with us, we look forward to seeing you in the near future.

10/10 Excellent

Ai

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Jul 2022
Response from Annette on 25 Jul,2022
Thank you for choosing the Biscayne!

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and were a lot more spacious than expected.
Stayed 1 night in Jul 2022
Response from Annette on 25 Jul,2022
Thank you for staying with us!

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Graduation trip
We loved our two nights at the Biscayne! The rooms were comfortable. The staff was friendly. The location was convenient to everything we needed.
Stayed 2 nights in Jul 2022
Response from Annette on 28 Jul,2022
Thank you so much for staying with us. We appreciate you and are pleased you had a good visit.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2022

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice trip to wildwood crest
Great location near the water, but a bit far south of the boardwalk. There was daily room cleaning service, which seems to be a rarity in a post-covid world. Outdoor spaces were also tidy and well-appointed.
Stayed 4 nights in Jun 2022
Response from Annette on 25 Jul,2022
Thanks so much for choosing the Biscayne for your vacation!

8/10 Good

KIMBERLY

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The Biscayne was VERY clean which was so refreshing and made our stay feel good. The staff was friendly and attentive. We will be coming back next summer for sure. Only wish was that the mattresses were not so soft but that is perhaps a personal preference.
Stayed 3 nights in Jun 2022
Response from Annette on 25 Jul,2022
We look forward to seeing you soon!