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Reviews of Brownwood Hotel & Spa

3 out of 5
Brownwood Hotel & Spa
3003 Brownwood Blvd, Wildwood, FL

Reviews

9.6

Exceptional

Rating 10 - Excellent. 846 out of 1007 reviews" "
Rating 8 - Good. 104 out of 1007 reviews" "
Rating 6 - Okay. 37 out of 1007 reviews" "
Rating 4 - Poor. 12 out of 1007 reviews" "
Rating 2 - Terrible. 8 out of 1007 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Unique decor and nice restaurant on property.
Stayed 2 nights in May 2024
Response from Marketing on 13 May,2024
Hi Brian, thank you for reviewing us! We're happy to know you had a great experience and we hope to welcome you again soon!

8/10 Good

N

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean and well maintained. Overall we enjoyed our stay. We didn’t appreciate the commotion of realtors in the lounge area trying to sell properties to elderly by offering free drinks and mocking them behind their back after closing the deals. A real shame!
Stayed 1 night in May 2024
Response from Marketing on 10 May,2024
Hi, thank you for reviewing us! We're happy to know you had a great experience with us, despite the issues you encountered with guests in the lobby. We hope we can welcome you again so we may share a more positive experience!

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and well kept nice and quiet easy to get around the area
Stayed 2 nights in May 2024
Response from Marketing on 10 May,2024
Hi Michael, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!

6/10 Okay

tankut

Travelled with family, Business traveller
Liked: Cleanliness
absence of on premise guest laundry is highly inconvenient… staffing (service level) at the restaurants - both wolfgang puck’s kitchen and hotel’s own needs to improve
Stayed 1 night in May 2024
Response from Marketing on 6 May,2024
Hi Tankut, thank you for reviewing us and providing your feedback. We sincerely regret that your experience with us was less than perfect, we hope you'll give us another chance so we can share a more positive experience with you!

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Marketing on 6 May,2024
Hi Lori, thank you for reviewing us! We're happy to hear you had a great experience with us and we hope to welcome you again soon!

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed it
Stayed 2 nights in Apr 2024
Response from Marketing on 6 May,2024
Hi Elizabeth, thank you for reviewing us! We're happy to hear you had a great experience with us and we hope to welcome you again soon!

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique and beautiful room. I travel often for business and the rooms are usually all the same. This was quite different, comfortable, and charming.
Stayed 1 night in Feb 2024
Response from Marketing on 29 Apr,2024
Hi Heather, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!

10/10 Excellent

MATHILDE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how close it is to the town. Great parking. The service is excellent. I can’t wait to come back.
Stayed 3 nights in Apr 2024
Response from Marketing on 29 Apr,2024
Hi Mathilde, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!

10/10 Excellent

Fred, Isle of Palms

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff!
Stayed 2 nights in Apr 2024
Response from Marketing on 29 Apr,2024
Hi Fred, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated hotel with western theme. Rooms were spacious & clean. Checkin & checkout process was quick & easy. Loved everything about this hotel!
Stayed 2 nights in Feb 2024
Response from Marketing on 25 Apr,2024
Hi Julie, thank you for reviewing us! We're beyond happy to know that you've had a great experience and we hope to welcome you again soon!

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Marketing on 25 Apr,2024
Hi Grant, thank you for reviewing us! We're beyond happy to know that you've had a great experience and we hope to welcome you again soon!

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Marketing on 25 Apr,2024
Hi Marilyn, thank you for reviewing us! We're happy to know that you've had a great experience and we hope to welcome you again soon!

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Marketing on 25 Apr,2024
Hi William, thank you for reviewing us. We sincerely regret that your experience was less than perfect. We hope you'll give us another chance in the future so we can share a more positive experience with you!

10/10 Excellent

Brett

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Brownwood is a hidden gem. We always stay here for area baseball tournaments. Fun hip decor. Best beds and specifically sheets in the world. Like your sleeping in lotion. We will definitely come back now ya hear
Stayed 1 night in Apr 2024
Response from Marketing on 22 Apr,2024
Hi Brett, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!

10/10 Excellent

Kasey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Marketing on 22 Apr,2024
Hi Kasey, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful well maintained hotel highly recommended!
Stayed 1 night in Apr 2024
Response from Marketing on 22 Apr,2024
Hi Gerald, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!

10/10 Excellent

Deborah

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Love the decor. Staff was very professional and friendly. Rooms have high ceilings and love the decor.
Stayed 1 night in Apr 2024
Response from Marketing on 22 Apr,2024
Hi Deborah, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time over there. Prior to booking I read some reviews then I booked a room. I stayed for one night. Too bad I couldn’t stay longer. The room was clean the bathroom was extremely clean and nice. I will go back if I have to be in that area again. Highly recommended.
Stayed 1 night in Apr 2024
Response from Marketing on 16 Apr,2024
Hi Sandra, thank you for reviewing us! We're so happy to know you enjoyed your stay with us and we hope to welcome you again soon!

10/10 Excellent

Laura

Stayed 3 nights in Mar 2024
Response from Marketing on 29 Apr,2024
Hi Laura, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Marketing on 11 Apr,2024
Hi Petra, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Marketing on 11 Apr,2024
Hi Julie, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE LOVE LOVE this hotel! We have stayed here 6 times the past couple of years! It’s definitely one of our favorites!
Stayed 2 nights in Mar 2024
Response from Marketing on 8 Apr,2024
Hi Sarah, thank you for reviewing us! We're overjoyed to know you had a great experience with us the past few years and we hope to keep welcoming you back!

8/10 Good

Daniela

Stayed 1 night in Mar 2024
Response from Marketing on 22 Apr,2024
Hi Daniela, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Marketing on 4 Apr,2024
Hi Richard, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Marketing on 4 Apr,2024
Hi Francisco, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!

10/10 Excellent

Miranda Dyan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family has stayed at Brownwood several times before. The hotel is beautifully decorated, exceptionally clean, the spa and staff are amazing and has the best poolside bar! We love that we can eat right at the hotel restaurant or venture out if we want. Highly recommend booking your self a trip to their spa during your stay!
Stayed 3 nights in Mar 2024
Response from Marketing on 1 Apr,2024
Hi Miranda, thanks for reviewing us! We're happy to know that you've had a great experience and hope to welcome you again soon!

8/10 Good

michelle

Liked: Cleanliness, property conditions & facilities
One of the ladies in the house keeping was very rude about my family because we asked for extra towels and my husband heard her talking about it during gossip hour with the other housekeepers. This was just one person but everyone else and the property was amazing and my family loved our time here
Stayed 3 nights in Mar 2024
Response from Marketing on 29 Mar,2024
Hi Michelle, thank you for reviewing us! We're happy to know that you've had a great experience, despite the issue you experienced with one of our housekeepers. We sincerely apologize for this behavior and we hope we can still welcome you back again in the future.

10/10 Excellent

Angela

Liked: Property conditions & facilities
Loved it
Stayed 1 night in Mar 2024
Response from Marketing on 29 Mar,2024
Hi Angela, thank you for reviewing us! We're happy to know that you've had a great experience and we hope to welcome you again!

10/10 Excellent

Debra

Travelled with family
Liked: Amenities
Atmosphere is excellent. Clean hotel. Has a pool, cafe, spa and bar.
Stayed 2 nights in Mar 2024
Response from Marketing on 29 Mar,2024
Hi Debra, thank you for reviewing us! We're happy to know that you've had a great experience and we hope to welcome you again!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Marketing on 29 Mar,2024
Hi Matthew, thank you for reviewing us! We're happy to know that you've had a great experience and we hope to welcome you again!

10/10 Excellent

Christi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was just beautiful! Everything was amazing about our stay, we will be back when in the area!
Stayed 1 night in Mar 2024
Response from Marketing on 25 Mar,2024
Hi Christi, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!

4/10 Poor

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice new property. Unfortunately, there was a wedding party with loud drunk guests congregating in the hallways until after 1:00 am. Not restful! Very disappointing!
Stayed 1 night in Mar 2024
Response from Marketing on 25 Mar,2024
Hi Amy, thank you for providing your feedback. We sincerely apologize for the noise levels you experienced due to the party in-house. We care deeply for our guests and we hope you can give us another chance in the future so we can share a more comfortable experience with you.

10/10 Excellent

Karyn, Fruitland Park

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stay at Brownwood when I am in the area! I wish all hotels held the same standards as Brownwood! The staff is awesome and Logan always remembers me and leaves messages saying hello! Top notch!!!!!
Stayed 1 night in Mar 2024
Response from Marketing on 25 Mar,2024
Hi Karyn, thank you for reviewing us! We're happy to know you had a great experience and we hope to welcome you again soon!

10/10 Excellent

Anne Marie

Liked: Amenities
Great hotel friendly staff
Stayed 1 night in Mar 2024
Response from Marketing on 18 Mar,2024
Hi Anne Marie, thank you for reviewing us! We're so happy to know you had a great experience with us and we hope to welcome you back again soon!

10/10 Excellent

Osvaldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Will definitely stay here again
Stayed 2 nights in Mar 2024
Response from Marketing on 18 Mar,2024
Hi Osvaldo, thank you for reviewing us! We're so happy to know you had a great experience with us and we hope to welcome you back again soon!

6/10 Okay

scott

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
ROOM CLEANING EVERY OTHER DAY WISH WE HAD KNOW
Stayed 4 nights in Mar 2024
Response from Marketing on 18 Mar,2024
Hi Scott, thank you for reviewing us. We sincerely apologize for the lack of communication for housekeeping in rooms. We hope you'll give us another chance in the future so we can share a more positive experience with you!

10/10 Excellent

Loras

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upper brow hotel that I snagged at a reasonable price. Been a long time since I have in such a classy place.
Stayed 1 night in Mar 2024
Response from Marketing on 18 Mar,2024
Hi Loras, thank you for reviewing us! We're so happy to know you had a great experience with us and we hope to welcome you back again soon!

10/10 Excellent

H. Marvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best in area.
Stayed 4 nights in Mar 2024
Response from Marketing on 18 Mar,2024
Hi H. Marvin, thank you for reviewing us! We're so happy to know you had a great experience with us and we hope to welcome you back again soon!

10/10 Excellent

Kareen, Ocala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at the Brownwood Hotel and Spa before and had a very positive experience. Great location, clean and well apointed room's, pleasant staff and a very nice spa. So it was a no brainer to stay here agin.
Stayed 1 night in Feb 2024
Response from Marketing on 11 Mar,2024
Hi Kareen, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you back again soon!

10/10 Excellent

Shelley, West Sacramento

Stayed 2 nights in Feb 2024
Response from Marketing on 11 Mar,2024
Hi Shelley, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you back again soon!

10/10 Excellent

Larry

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Marketing on 11 Mar,2024
Hi Larry, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you back again soon!

10/10 Excellent

Cynthia, Adrian

Friendly staff
Stayed 1 night in Feb 2024
Response from Marketing on 4 Mar,2024
Hi Cynthia, thank you for reviewing us! We're so happy to know you had a great experience with us and we hope to welcome you back again soon!

10/10 Excellent

Joan

Travelled with family, Business traveller
Liked: Amenities
Only problem was no microwave on property
Stayed 1 night in Feb 2024
Response from Marketing on 4 Mar,2024
Hi Joan, thank you for reviewing us! We're so happy to know you had a great experience with us, despite the issue of not having a microwave, and we hope to welcome you back again soon!

8/10 Good

Malik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Marketing on 4 Mar,2024
Hi Malik, thank you for reviewing us! We're so happy to know you had a great experience with us and we hope to welcome you back again soon!

10/10 Excellent

Earl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful and well maintained
Stayed 2 nights in Feb 2024
Response from Marketing on 4 Mar,2024
Hi Earl, thank you for reviewing us! We're so happy to know you had a great experience with us and we hope to welcome you back again soon!

10/10 Excellent

Milosh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As an interior designer, I love the attention to detail that was put into the concept, the quality of the furnishings and materials and the overall experience. The staff was friendly and helpful. The rooms are very well appointed and clean and the beds very comfortable. Thank you!
Stayed 2 nights in Feb 2024
Response from Marketing on 26 Feb,2024
Hi Milosh, thank you for reviewing us! We're happy to know you had a great experience (and loved our decor!) and we hope to welcome you back again soon!

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Property is beautiful. Only complaint is our room literally has a wall outside our window. Not a 3ft, 4ft, like a 12 foot wall, we felt like we were in a basement. Decorated very nice, but dark basement. :(
Stayed 1 night in Feb 2024
Response from Marketing on 26 Feb,2024
Hi Kelly, thank you for reviewing us. We're happy to know you enjoyed staying with us, despite the blocked view outside your room. We hope to welcome you back again to enjoy a more positive stay and better room view!

10/10 Excellent

Scott, Okeechobee

Stayed 1 night in Feb 2024
Response from Marketing on 25 Mar,2024
Hi Scott, thank you for reviewing us! We're happy to know you had a great experience and we hope to welcome you again soon!

10/10 Excellent

kerrie

Liked: Cleanliness, staff & service, property conditions & facilities
Had a very nice stay
Stayed 2 nights in Jan 2024
Response from Marketing on 26 Feb,2024
Hi Kerrie, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you back again soon!

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Marketing on 26 Feb,2024
Hi Christy, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you back again soon!