Premier Inn, Wilford hotels

"We only stayed for one night, but overall it was pleasant. The reception area smelled great and made a good first impression, and the staff were genuinely helpful and friendly. I asked for a high-floor room at check-in and they accommodated the request, which I appreciated, although it was right next to the lifts and that wasn’t ideal. That said, I didn’t hear any noise. The room itself was clean and well kept, the bed was comfortable, and the shower was nice and warm with decent water pressure. All in all, a solid stay that did what it needed to do."

"What a fabulous hotel. Great value, modern rooms which was really comfortably. Loved the app for check in and key card room access. Genius."

"It was alright I just don't like that the spa closes so early and also when you do go there in the morning thr hot tub ain't to hot but the lady at the first desk was really lovely "

"We had a pleasant 1 night stay. Check in was made effortless and welcoming by the young lady on reception (sorry I didn’t catch your name but it was Saturday 7th afternoon). We used the gym and pool which had been recently refurbished and were great. There seems to be other renovations taking place which the hotel could benefit from. Good value for money."

"Staff couldn't have been friendlier or more helpful. Broken drinks vending machine and they sorted me out water. Really good price and rooms great. Hairdryer does set off the fire alarm though!"

"Staff were extremely helpful, room was clean and spacious. My only criticism would be that I wasn’t told that if I had pre-booked breakfast it would have been cheaper. I think £18.49 is a bit steep for breakfast"

"Friendly reception and well spaced room"

"Lovely staff, really comfortable beds and clean. Will definitely stay again "

"Very good hotel,we had an issue with the heating in the room but informed reception who offered to move us to another room or put a heater in our room,we took up the latter and had a nice meal in the restaurant and when we went back to the room the heater was already there,so 1st class service."