Exterior

Reviews of Budget Inn Williamsport

2 out of 5
Budget Inn Williamsport
2295 Lycoming Creek Rd, Williamsport, PA

Reviews

8.0

Very good

Rating 10 - Excellent. 202 out of 544 reviews" "
Rating 8 - Good. 190 out of 544 reviews" "
Rating 6 - Okay. 88 out of 544 reviews" "
Rating 4 - Poor. 31 out of 544 reviews" "
Rating 2 - Terrible. 33 out of 544 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Laura

Travelled with partner
Disliked: Staff & service, amenities
Old uncomfortable bed, very few amenities, male owner was nice, what we assumed was his wife cares more about money than good customer service. Had to drive a few miles for dining options.
Stayed 1 night in May 2024
Response from Manager on 18 May,2024
Hello Laura,We value your feedback and apologize for any inconvenience faced during your stay. Our team appreciates your kind words regarding our male owner. We recommend guests to explore nearby dining venues for a variety of options. Your comments will be shared with our team for further review.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great deal for a Saturday night at an inexpensive price. Very comfortable room and everything worked as it should!
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar,2024
Hello Paul,We are pleased to hear that you enjoyed your stay with us and found the room comfortable. Our team is dedicated to providing a seamless experience for all our guests. Should you need any assistance in the future, feel free to reach out to us directly.

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty room had several damaged items holes in wall no hot water no coffee pot looked like blood splatter on sum items in the room drug addicts roaming around outside found out during checkout that room was never cleaned by housekeeping in between use and previous renter so slept in a bed that sheets were never change thats really disgusting to find after the fact that we slept in it! Very disappointed feel i should get a free night stay somewhere else!
Stayed 1 night in Mar 2024
Response from Manager on 19 Mar,2024
Hello Michael, We apologize for any inconveniences experienced during your stay. Your feedback has been noted for our continual improvement. For any further assistance or concerns, please contact our management team directly. Your satisfaction is our priority.

6/10 Okay

Bethany

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Manager on 6 Mar,2024
Hello Bethany, We appreciate you choosing our hotel for your stay. We hope you had a pleasant experience overall and we would love to welcome you back in the future.

10/10 Excellent

Shanaya

Stayed 1 night in Feb 2024
Response from Manager on 6 Mar,2024
Hello Shanaya,We are glad to hear you had a wonderful stay with us! If you have any further comments or need assistance, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

4/10 Poor

Michael, New York

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room & shower not fully functional. Bed not fully made. Not clean.
Stayed 1 night in Feb 2024
Response from Manager on 27 Feb,2024
Hello Michael, We truly value your feedback and regret to hear about the experience you encountered. Please feel free to reach out to management directly to discuss your concerns further. Your comfort and satisfaction are of utmost importance to us.

2/10 Terrible

Sammey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Manager on 22 Feb,2024
Hello Sammey,We're sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address any issues you encountered.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice and clean. The issues I had were that there was no outdoor lighting near a step down in the sidewalk and I almost fell when leaving in the dark in the morning. Also, there was a handheld shower head that was just hanging by wire rather than on a swivel that could be used to actually spray downward like a regular shower. The front desk person was very friendly and efficient, but when I left around 6 am the desk was not staffed and there was a sign that said no checkins after 12 pm. This was not an issue for me but I feel like this should have been spelled out in the booking confirmation in case anyone got in late. Overall it was still a decent hotel.
Stayed 1 night in Feb 2024
Response from Manager on 6 Feb,2024
Dear Guest,Thank you for sharing your feedback on your recent stay with us. We're glad to hear that you found the room to be nice and clean. We appreciate your concern regarding the outdoor lighting near the sidewalk, and we apologize for any inconvenience this may have caused. We will bring this to the attention of our team to ensure that this issue is addressed. Regarding the handheld shower head, we appreciate your feedback and will take it into consideration for future improvements. We apologize for any confusion regarding the desk hours and will work on providing clearer communication in our booking confirmation. We appreciate your overall positive review and hope to have the opportunity to welcome you back in the future.

6/10 Okay

Isaac

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Manager on 7 Feb,2024
Hello Isaac, Thank you for choosing our hotel for your stay. We appreciate your rating and value your feedback. If you have any specific concerns or suggestions, please reach out to us directly so that we can address them and ensure a better experience for future guests. We hope to have the opportunity to welcome you back in the future.

6/10 Okay

Khaful

It’s noisy & unsafe
Stayed 1 night in Feb 2024
Response from Manager on 3 Feb,2024
Hello Khaful,We apologize for any inconvenience you may have experienced during your stay. Guest safety is our top priority, and we take noise concerns seriously. We encourage guests to report any disturbances to our front desk, so we can address issues promptly. We appreciate your feedback and will use it to improve our services. Thank you for staying with us, and we hope to welcome you back for a better experience in the future.

10/10 Excellent

Sharri

Liked: Cleanliness, staff & service, property conditions & facilities
Great service! Rooms were pretty clean. Quiet short stay.
Stayed 2 nights in Nov 2023
Response from Manager on 21 Nov,2023
Hello Sharri,Thank you for your kind feedback! We're delighted to hear that you enjoyed our great service and found the rooms to be clean. We strive to provide a peaceful and comfortable stay for all our guests. Please do consider us again for your future visits.

10/10 Excellent

Frank

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager on 15 Nov,2023
Hello Frank,Thank you for taking the time to leave a review. We apologize if your experience did not meet your expectations. We are always striving to improve and appreciate your feedback. If you have any specific concerns, please reach out to our management team and we'd be glad to listen and irmprove further.

8/10 Good

Sebastiano

Travelled with family and small children
Liked: Cleanliness, staff & service
Good for the price and very clean
Stayed 1 night in Nov 2023
Response from Manager on 12 Nov,2023
Hello Sebastiano,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel to be clean and a good value. Guest satisfaction is important to us and we appreciate your comments. Should you have any further feedback or questions, please don't hesitate to contact us directly.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Will definitely stay again
Stayed 1 night in Oct 2023
Response from Manager on 4 Nov,2023
Hello James,Thank you for your kind words! I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A budget motel that is clean and comfortable.
Friendly staff and a clean, comfortable budget motel.
Stayed 1 night in Oct 2023
Response from Manager on 18 Oct,2023
Hello David,Thank you for your kind words! We're thrilled to hear that our staff was helpful and that you found our motel clean and comfortable. We hope to welcome you back soon for another enjoyable stay!

10/10 Excellent

Thomas

Stayed 2 nights in Oct 2023
Response from Manager on 5 Nov,2023
Hello Thomas,Thank you for taking the time to leave a positive review of your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience with us. We strive to provide exceptional service and are delighted that we succeeded in meeting your expectations. We appreciate your kind words and look forward to welcoming you back in the future.

2/10 Terrible

Christine

Disliked: Cleanliness, property conditions & facilities
No hot water in our room, was moved to a smoking room w/ one bed, then to a room that did not have a working key.
Stayed 1 night in Oct 2023
Response from Manager on 10 Oct,2023
Hello Christine, Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our bed as well as our room. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
No breakfast, despite being advertised
Stayed 1 night in Sep 2023
Response from Manager on 5 Oct,2023
Dear Guest,Thank you so much for your feedback! We will be sure to share this with our Team and look forward to welcoming you back.

4/10 Poor

Margherite

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Manager on 1 Oct,2023
Hello Margherite,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 Good

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 28 Sept,2023
Hello Guadalupe,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

6/10 Okay

Amy

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 26 Sept,2023
Hello Amy,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 9 Sept,2023
Hello Julie,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 Good

Sherry

Stayed 3 nights in Sep 2023
Response from Manager on 7 Sept,2023
Hello Sherry,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

4/10 Poor

Melissa

Disliked: Cleanliness, property conditions & facilities
I was welcomed by a dead bee in the window area that was visible from the outside. This was followed by a couple of bugs and a spider inside the room. Would not recommend.
Stayed 1 night in Aug 2023
Response from Manager on 30 Aug,2023
Hello Melissa, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was polite and courteous. Accomadated us in first floor room due to my companion being handicapped. Would not hesitate to stay there again,
Stayed 1 night in Aug 2023
Response from Manager on 27 Aug,2023
Hello Timothy,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our staff and your insights regarding our room. We are always looking for ways to improve upon the guest experience so thank you for sharing.

6/10 Okay

Zachary

Disliked: Staff & service
Stayed 1 night in Aug 2023
Response from Manager on 30 Aug,2023
Hello Zachary, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

4/10 Poor

Clayton, pittsburgh

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Unknown to us it was little league week in Williamsport Never heard of it, but there were few hotel rooms and those available had doubled their usual prices. This inn is near nothing and we stayed only long enough to sleep and get out
Stayed 1 night in Aug 2023
Response from Manager on 26 Aug,2023
Hello Clayton, I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our hotel. I hope you will return to enjoy a memorable and exceptional experience.

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This was my second time staying here. I had the same room as the weekend before. The room was small but clean. I just booked a double bed. It had a nice size fridge, but the freezer needs a defrost. I also didn't see the TV remote in the room this time, but I had my computer to watch, so I wasn't overly bothered. There is no one at the desk before 8am and after 11pm so be aware of that. But the room is good for what I needed and the price was reasonable. Would stay here again.
Stayed 1 night in Aug 2023
Response from Manager on 18 Aug,2023
Hello Caroline,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our bed and your comments about our price. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Manager on 31 Jul,2023
Hello Christine, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 Excellent

Sara, Summerville

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and very clean, updated rooms. Very disappointing that breakfast was not included as advertised and also that there was no coffee pot in the room.
Stayed 1 night in Jul 2023
Response from Manager on 19 Jul,2023
Hello Sara,We appreciate your rating of our hotel and the feedback you have shared pertaining to our staff and comments about our breakfast. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

8/10 Good

Kenneth M

Liked: Cleanliness, staff & service, room comfort
every thing was fine except toilet seat was very loose and not easy to sit on.
Stayed 1 night in Jul 2023
Response from Manager on 10 Jul,2023
Hello Kenneth M,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our toilet. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

8/10 Good

DONNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Manager on 10 Jul,2023
Hello DONNA,It was our privilege to earn your business and we hope to host you again on your next trip.

4/10 Poor

JAMES

Stayed 1 night in Jun 2023
Response from Manager on 19 Jul,2023
Hello JAMES, Thank you for sharing this rating, and we welcome you to visit us again anytime.

2/10 Terrible

Tara

Stayed 1 night in Jun 2023
Response from Manager on 16 Jul,2023
Hello Tara,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 Excellent

John

Stayed 1 night in Jun 2023
Response from Manager on 25 Jun,2023
Hello John,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff
Stayed 3 nights in Jun 2023
Response from Manager on 21 Jun,2023
Hi Diana,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, would stay again
Nice room, spacious. Allowed us to check in early for a reasonable fee. The only thing I recommend is to either have coffee in room or available in lobby. The reservation indicated that breakfast was included but it was not and that was okay, just wanted some coffee. There was a full-size coffeemaker in the room but no coffee. Good tavern a little farther up the road, crippled bear. The food was plentiful and good, beer was cold, staff personable, good prices.
Stayed 1 night in Jun 2023
Response from Manager on 15 Jun,2023
Hello Kathryn, I am so happy to learn that you enjoyed our hospitality, service and accommodations. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. Your compliments to our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!

2/10 Terrible

Danny

Travelled with family
Disliked: Staff & service
Very rude front office help.
Stayed 1 night in Jun 2023
Response from Manager on 13 Jun,2023
Hello Danny, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

6/10 Okay

william

Business traveller
Liked: Cleanliness, staff & service
Availability of ice, ice buckets, refreshments, coffee in AM. lacking. Service desk hours limited. Room (handicaped) was dark, window open to walkway used for storage.
Stayed 1 night in Jun 2023
Response from Manager on 9 Jun,2023
Hello william, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and attractive.
Stayed 1 night in Jun 2023
Response from Manager on 6 Jun,2023
Hi Linda,Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated your experience so highly. I am happy to learn that we met your expectations with our friendly atmosphere and clean accommodations. We are incredibly happy that your stay was comfortable, and we hope to see you again soon!

8/10 Good

Robyn

Stayed 1 night in May 2023
Response from Manager on 3 Jun,2023
Hello Robyn,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed
I picked this hotel because it offered continental breakfast and because it had 8 stars reviews. Upon arrival we were told that they don’t offer breakfast for over three years and when we requested extra pillows we were told they don’t have extra in stock only to bring us two later on. One of the beds had hair on the sheets. We’ve stayed at cheaper hotels with better quality.
Stayed 1 night in Apr 2023
Response from Manager on 22 Apr,2023
Dear Guest,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guests expectations. We hope you will give us a chance to redeem ourselves in the future.

6/10 Okay

Kristal

Stayed 1 night in Mar 2023
Response from Manager on 15 Apr,2023
Hello Kristal,It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Manager on 24 Mar,2023
Hello Jason,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

4/10 Poor

Marcel

Stayed 1 night in Jan 2023
Response from Manager on 7 Mar,2023
Hello Marcel,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

6/10 Okay

Gary

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2022
Response from Manager on 7 Nov,2023
Hello Gary,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and apologize for any inconvenience you experienced. We strive to provide a pleasant stay for all our guests and regret that we fell short on this occasion. Your comments will be shared with our team for further improvements. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional stay.

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Owners very friendly but no access to lobby, no breakfast, (learned that some things might be limited due to Covid restrictions AFTER booking). No Coffee or coffeemaker in room. Room was clean and comfortable however.
Response from Manager on 7 Nov,2022
Hello Steven,Thank you for your review and comments regarding our breakfast and also our room. I hope that we will impress you with exemplary service during future visits.

10/10 Excellent

Tami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff/owners.
Response from Manager on 7 Nov,2022
Hello Tami,We appreciate the time you have taken to bring to our attention your feedback with regards to our staff. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

4/10 Poor

Brian

Liked: Cleanliness, property conditions & facilities
Poor
Ya get what ya pay for but you would think the bare necessities would be there ready for you . I’ve never experienced a place that did not have a shower curtain !! Would also be nice to have a sign in the room with the wifi password instead of having to go back to the lobby (which is still closed for Covid )and ask for it . Won’t be stayin here again … no shower curtain !! Geez
Stayed 1 night in Oct 2022
Response from Manager on 1 Nov,2022
Hello Brian,We appreciate that you've taken the time to share with us regarding our wifi and comments about our shower. We are always looking for ways to improve upon the guest experience so thank you for sharing.

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that this property's pictures were exactly like the ones on the web site. Very clean, tidy with friendly service and we'll stay again.
Stayed 1 night in Oct 2022
Response from Manager on 31 Oct,2022
Hello Doug,Thank you for being a valued guest and for providing us the feedback regarding our service as well as our property. We hope to someday have another opportunity to host your stay.