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Reviews of Jameson Inn Winder

2.5 out of 5
Jameson Inn Winder
9 Stafford Street, Winder, GA

Reviews

6.6
Rating 10 - Excellent. 71 out of 366 reviews" "
Rating 8 - Good. 103 out of 366 reviews" "
Rating 6 - Okay. 76 out of 366 reviews" "
Rating 4 - Poor. 61 out of 366 reviews" "
Rating 2 - Terrible. 55 out of 366 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Tracy

Travelled with family
Liked: Staff & service
Nice but old, could use carpeting.
Stayed 1 night in Apr 2024
Response from tll on 17 Apr,2024
We appreciate your business

6/10 Okay

Kathryn

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Well, there is a $100. deposit per room in addition to the room rate. If you’re in need of a place to take a shower and sleep with nothing extra then this is a stop to consider. The breakfast was coffee, tea, bagels, cereal and a waffle maker. The juice maker was out of order.
Stayed 1 night in Apr 2024
Response from tll on 4 Apr,2024
we appreciate your business

10/10 Excellent

Stewart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would stay again
Stayed 1 night in Feb 2024
Response from tll on 20 Feb,2024
Thank you, we appreciate your busines

4/10 Poor

Kathryn

Disliked: Cleanliness, amenities, property conditions & facilities
The phone, alarm clock, & microwave were not connected. I could not connect to the internet from my room! I have never NOT been able to connect to the internet anywhere from my iPhone. Not even in the mountains where signals are less. I had to physically walk to the office to get near their wifi.
Stayed 1 night in Feb 2024
Response from DJ on 16 Feb,2024
Thank you for taking the time to provide valuable feedback about our service. Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves.

10/10 Excellent

joe

Stayed 1 night in Dec 2023
Response from DJ on 16 Feb,2024
Thank you for taking a moment to share your experience at Jameson Inn. We look forward to welcoming you back again soon.

2/10 Terrible

Jared

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ! The place is horrendous and disgusting… I’m surprised they even have a business .. nothing seems up to code. We left as early as possible because we just wanted to get out of there because we couldn’t cancel unfortunately due to the fact we came all the way from (City) and by the time we saw the room it was too late to cancel. By far the worst place to stay. Don't even bother. The lady who checked us in made us feel so unwelcomed. This stay was a nightmare.
Stayed 1 night in Dec 2023
Response from tll on 28 Dec,2023
I'm sorry you had a bad experience we appreciate your business

4/10 Poor

Sergio

Liked: Staff & service
Disliked: Cleanliness
Bug and insect inside rooms
Stayed 1 night in Dec 2023
Response from tll on 27 Dec,2023
We apologize for any inconvenience. Your concerns have been forwarded to management

2/10 Terrible

Brandon

Travelled with group
Disliked: Amenities, property conditions & facilities
I wouldn't stay here if it was last hotel on earth
Stayed 1 night in Dec 2023
Response from tll on 10 Dec,2023
I'm sorry you didn't have a good experience with us. We appreciate your business and hope you will give us another chance.

8/10 Good

Nhia Kou

Stayed 2 nights in Dec 2023
Response from tll on 5 Dec,2023
we appreciate your business

4/10 Poor

sandra

Stayed 1 night in Nov 2023
Response from tll on 5 Dec,2023
we appreciate your business

6/10 Okay

Mary Ann

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023
Response from dj on 10 Nov,2023
Thank you for staying at Jameson Inn winder

2/10 Terrible

Nicole

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was super dirty. The walls need to be wiped down, cig burn marks on bathtub and bedspread - was supposed to be a nonsmoking room. There was toilet paper in the peep hole. Very sketchy. We slept in our clothes and used the bathroom once.
Stayed 1 night in Oct 2023
Response from General Manager on 23 Oct,2023
Dear Nicole,Ensuring our valued guests feel welcome and comfortable is our top focus, and we regret you felt differently on this occasion. Rest assured, your feedback regarding our accommodations remains essential and will be shared with the respective teams for immediate improvement. In the future, we hope you consider returning and giving us another chance to change your perceptions.

8/10 Good

Jacob

Travelled with family and small children
Liked: Cleanliness, staff & service
Not a bad place to stay for a UGA game.
Stayed 1 night in Oct 2023
Response from tll on 10 Oct,2023
thank you we appreciate your business

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from tll on 10 Oct,2023
thank you we appreciate your business

4/10 Poor

Lauren

Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from tll on 10 Oct,2023
we appreciate your business

2/10 Terrible

Audrey

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
My husband and I show up for our reservation to an uncleaned room. The sheets and bedding were used and not even tucked in. The sink was covered in someone else’s hair. The floor had dead bugs on it and had not been swept. When we contacted the front desk about the state of the room, we were told there were no other rooms and we would have to contact the manager to request a refund. I contacted the manager and requested a refund, and no one ever reached back out to me. I was not expecting a 5-star hotel, I was only expecting a clean room for the night. In addition to the room being dirty, the parking lot was full of cops and loiterers after dark. The atmosphere did not feel safe. I would not recommend this hotel to anyone ever. I would give it zero stars.
Stayed 1 night in Sep 2023
Response from tll on 24 Sept,2023
I apologize that the room was not to your standard. I will pass this info on to our house keeping staff. however, according to our records your checked in at aprox 9 pm and c/o at aprox 11pm. if you had come down to the office immediately after check in to inform us that the room was not up to standards we would have checked the room and if it was determined to be unclean, we would issued a refund. however you did use the room for at least two hours & unfortunately we could not issue a refund. we appreciate your business.

6/10 Okay

Chanda D

Travelled with family
Room too small and took forever to get hot water
Stayed 1 night in Sep 2023
Response from tll on 24 Sept,2023
I'm sorry you weren't satisfied with your experience while staying with us. we appreciate your input.

8/10 Good

Taurean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from tll on 24 Sept,2023
we appreciate your business

4/10 Poor

Elias

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
👎
Stayed 2 nights in Sep 2023
Response from Guest Relations on 9 Sept,2023
Dear Elias,We are committed to guest satisfaction. It would serve us greatly to know where we fell short during your stay so we can make positive changes. Please consider reaching out and sharing your experience.

8/10 Good

Mary Ann

Stayed 3 nights in Aug 2023
Response from dj on 1 Sept,2023
Thank you for sharing a review of your recent experience. Our team here at Jameson Inn is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

2/10 Terrible

Levi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was terrible bed burnt covers burnt no doors to bathroom no hair dryer cords fridge didn’t work just a nasty ass mess
Stayed 1 night in Aug 2023
Response from DJ on 1 Sept,2023
Thank you for taking the time to write a review. We appreciate your comments and regret to hear that you were disappointed with the value of our service. We aim to provide all of our guests with a high-quality experience, and we hope to see you again in the near future.

2/10 Terrible

Jimmy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from DJ on 1 Sept,2023
Thank you for taking the time to provide valuable feedback We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves. Please contact us at Jameson Inn to discuss your experience further

6/10 Okay

Laura, Bonners Ferry

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Staff friendly, convenient area. Bed clean; however, sink doesn't drain well, little black pieces come out of faucet, toilet seat is loose, tub/shower faucet has broken pieces, and half of the lights in main area don't work. TV remote has missing cover, and the floor is quite dirty. Not sure, but there might be a night stand light missing. A little TLC and the place would be great, but because of the broken/missing items and housekeeping not completely cleaning the room, I am only giving 2 and 3 stars.
Stayed 1 night in Aug 2023
Response from tll on 17 Aug,2023
we appreciate your business, your concerns have been forwarded to housekeeping and maintenance

2/10 Terrible

Sadam

Stayed 1 night in Aug 2023
Response from dj on 1 Sept,2023
Thank you for taking the time to provide valuable feedback . We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves. Please contact us at Jameson Inn} to discuss your experience further

8/10 Good

Kristen

Travelled with partner
Liked: Staff & service
It was convenient from where we were at during the day. The staff was nice and answered all my questions.
Stayed 1 night in Jul 2023
Response from tll on 30 Jul,2023
thank you for the positive comments, we appreciate your business

2/10 Terrible

Eric

Travelled with partner
Disliked: Staff & service
When we arrived electricity was out. Unable to get into room. We were exhausted and somewhere to go. They would not let my wife use the restroom. The hotel staff did not have any compassion or empathy regarding situation . Arrived at 9:30 p.m. at night . Weather was terrible . Only advice was wait until electricity comes on in your car. Unbelievable and acceptable.
Stayed 1 night in Jul 2023
Response from tll on 24 Jul,2023
so sorry you had this experience, however, there's not much we can do it the power goes out. And we cannot allow people into the back offices to use the staff restroom for the safety of our employees. Again we are sorry you had the misfortune to arrive during a power outage. We hope you will give us another chance. We appreciate your business

2/10 Terrible

Sonya

Stayed 1 night in Jul 2023
Response from tll on 17 Aug,2023
we appreciate your business, your concerns have been forwarded to housekeeping and maintenance

6/10 Okay

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from tll on 13 Jul,2023
we appreciate your business

4/10 Poor

BRANDI

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I know I asked for a smoking room, BUT the sheets had cigarette burns, there was a crack around the door, the air conditioner kept cutting off during the night. The shower head had water shooting from everywhere.
Stayed 1 night in Jul 2023
Response from tll on 3 Jul,2023
We appreciate your business, I will forward your concerns to housekeeping and maintenance

6/10 Okay

John

Was a decent place to lay your head. Toilet seat only had one bolt so it moved.
Stayed 1 night in Jun 2023
Response from tll on 25 Jun,2023
we appreciate your business, the issue has been reported to maintenance

2/10 Terrible

Joel

Travelled with family, Travelled with partner
Disliked: Property conditions & facilities
Room needed a good detail cleaning. Dirt in the corners, toilet seat broken,stucco peeling in the bathroom, dresser doors broken. Just dirty and in need of repair.
Stayed 2 nights in Jun 2023
Response from tll on 9 Jun,2023
we appreciate your business and have forwarded this information to the housekeeping staff.

4/10 Poor

Sedet

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Front desk Sophia was nice&helpful but the room was disaster
Stayed 1 night in May 2023
Response from dj on 5 Jun,2023
Thank you for staying at jameson inn

10/10 Excellent

Kaylyn

Stayed 1 night in May 2023
Response from DJ on 27 May,2023
Thank You for staying with us

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Just limited parking. But great overall
Stayed 2 nights in May 2023
Response from tll on 16 May,2023
thank you, we appreciate your business

2/10 Terrible

Kimberly

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from tll on 16 May,2023
we appreciate your business

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Tll on 14 May,2023
Thank you for the positive comment. We appreciate our business.

8/10 Good

Victoria

Stayed 1 night in Apr 2023
Response from DJ on 27 May,2023
Thank you for staying with us

6/10 Okay

William

Travelled with partner
Disliked: Amenities
King bed in very small room. Right by railroad tracks. Hard to get I and out of property.
Stayed 2 nights in Apr 2023
Response from DJ on 2 May,2023
William,Thank you for saying at The Jameson Inn of Winder,

10/10 Excellent

Vannessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Very nice and clean remodeled room. Breakfast included in our stay. Very friendly and accommodating staff. Would recommend.
Stayed 1 night in Apr 2023
Response from tll on 1 May,2023
thank you for the positive comments. We appreciate your business

6/10 Okay

Eugene

Travelled with family
Liked: Staff & service, room comfort
Her Guests
Wooden/tile floor is sticky. It would be better w/carpet. We had to use the towels to cover the floors where usage.
Stayed 1 night in Apr 2023
Response from tll on 25 Apr,2023
I apologize for this experience, the floors are mopped everyday, unfortunately errors do occur, again we apologize for this, however if you had let us know we could have corrected the issue or changed your room. we hope you will give us another chance. We appreciate your business

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023
Response from tll on 16 May,2023
we appreciate your business

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very Disappointing…
Room was fairly dirty, like it had not been cleaned except for changing the sheets. Tub was not clean, along with dried toothpaste in the sink. I concluded my business in the area and checked out before staying for the 2nd scheduled night.
Stayed 2 nights in Apr 2023
Response from TLL on 24 Apr,2023
I am so very sorry you had this experience at our hotel. Our rooms are cleaned daily, so not sure what went wrong but will look into it. I wish you would have come down to the office and informed the front desk we would have immediately given you a different room. Again I am so sorry this happened please give us a second chance. We appreciate your business

2/10 Terrible

Ashley

Disliked: Staff & service
Stayed 1 night in Apr 2023
Response from TL on 17 Apr,2023
I'm sorry you feel your visit was terrible. I did go back and check the pass down logs but was unable to find any issues reported by you. If you had come to the office we would have done what we could to correct a problem. I do hope you will give us another chance. We appreciate your business.

2/10 Terrible

Anna R, Plattsmouth

Travelled with partner
Disliked: Amenities
No coffee machine, no hair dryer, limited towels, no lamps near beds, beds as hard as a rock. Property would not let us cancel the rest of our booking after staying the first night under the conditions I mentioned above.
Stayed 4 nights in Mar 2023
Response from Dj on 7 Mar,2023
AnnaSorry to hear about the experience occurred at the hotel and coffee machine is located in breakfast area opened 24 hours Thank you for staying at Jameson winder

10/10 Excellent

Zay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Jameson In
Jameson Inn is very family friendly. Perfect area for a walk into downtown Winder and many options to eat from. Historical sites and all. Groceries stores not too far away and 2 pharmacies in the vicinity. Everyone is always so kind and thoughtful. Thank you all for everything!
Stayed 2 nights in Feb 2023
Response from management on 27 Mar,2023
thank you for your positive comments

4/10 Poor

Ronald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never been so disappointed in a stay at any hotel/motel! I was there for 3 days and my room not once got cleaned, sheets changed or bed made I’ve never had this happen then on top of that the gentleman at the front desk was absolutely rude, non professional and not helpful at all. I got bit by something while there and it’s being treated as a spider bite with the infection. Not happy at all will never be back here at the Jameson Inn in Winder, GA😡😡😡😡
Stayed 3 nights in Jan 2023
Response from DJ on 6 Feb,2023
Ronald,thank you for staying at Jameson inn, housekeeping for the room is as per request, our hotel staff are fully professionally trained with good customer service, we will work more on customer service skills, unfortunately pest are unwanted guest at the hotel and we do not have control of it but we will let out pest control company know to the take care of the situation. thank you

4/10 Poor

Julia, LOGANVILLE

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The baseboards were dirty and dusty throughout the room. You especially could see it in the bathroom. The paint was coming off the walls.
Response from Guest Relations on 30 Dec,2022
Dear Julia,We're sorry to hear that you didn't have a great time with us, and we apologize for any lack of upkeep or cleanliness during your visit. Our housekeeping team will be sure to look into all your comments further and make changes where necessary. Please consider coming back to stay with us again the next time you come to the area.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This overall is not a good place to stay, linens and towels were terrible and the room smelled moldy
Stayed 1 night in Dec 2022
Response from dj on 4 Jan,2023
Thank you for staying at Jameson inn, sorry for the inconvenience that occurred, we are updating the bedding and soon will be fixed

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. Made me feel welcomed. Was able to check in early. Room was clean and comfortable. Only complaints there was no blow dryer in room and parking spaces too narrow. But there was plenty of parking spaces so I was able to park with no one beside me on either side.
Stayed 1 night in Dec 2022
Response from dj on 20 Dec,2022
Thank You for staying at the Jameson inn winder

4/10 Poor

kimberly

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lady who checked us in was very pleasant. I needed 1 night stay as a stopover. This was the only motel in the area. Draw your own conclusions.
Stayed 1 night in Oct 2022
Response from DJ on 24 Oct,2022
Kimberly,thank you for staying at Jameson Inn