"We came to celebrate a birthday and the view of the lake walking in was incredible and truly breathtaking. What a welcome. We had an incident the first morning which we reported to the staff, and Sarah the Manager was brilliant the way she handled it, couldn’t have asked for more. Then we absolutely must give a shout out to Ian, Nick, Charlie, and Miguel who were just incredible throughout our stay and really made us want to stay longer despite the workman around. They were so welcoming and went above and beyond for us. Walking distance from the lakes and shops (literally 3minutes), stunning views, restaurants and cafes everywhere, room service was great, dinner at the restaurant was amazing (burgers and Caesar salad). We’d definitely return and wish the new owner was keeping even just a couple of the dog friendly rooms - please!!"