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Reviews of Cranleigh Boutique

4 out of 5
Cranleigh Boutique
Kendal Road, Windermere, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 149 out of 205 reviews" "
Rating 8 - Good. 43 out of 205 reviews" "
Rating 6 - Okay. 9 out of 205 reviews" "
Rating 4 - Poor. 4 out of 205 reviews" "
Rating 2 - Terrible. 0 out of 205 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 great staff , great breakfast , excellent location and facilities
Stayed 2 nights in Apr 2024
Response from The Cranleigh Team on 15 Apr,2024
Thank you for taking the time to post your review, we are happy to see that you enjoyed your stay at the Cranleigh. We look forward to welcoming you back in the future.

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing had a lovely weekend will stay here again
Stayed 2 nights in Mar 2024
Response from The Cranleigh Team on 25 Mar,2024
Thank you for your review, we are happy to see you had an amazing time, and we look forward to welcoming you back to the hotel in the near future.

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2024
Response from The Cranleigh Team on 25 Mar,2024
Thank you for your review, we look forward to welcoming you back to the hotel in the future,

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location Lovely room and breakfast
Stayed 1 night in Feb 2024
Response from The Cranleigh Team on 21 Mar,2024
Thank you for taking the time to post your review, we are happy to see that you enjoyed your stay with us at The Cranleigh Hotel and we hope to welcome you back in the future.

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The Cranleigh Team on 21 Feb,2024
Thank you for your review, we are happy to see that you enjoyed your stay with us and the Cranleigh, we hope to welcome you back to the hotel in the futures.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary stay
Excellent service by lovely staff. Amazing breakfast. Very good location.
Stayed 2 nights in Dec 2023
Response from Diana Reception on 31 Dec,2023
Thank you kindly for your lovely review! We are delighted you've enjoyed your stay with us at the Cranleigh Boutique, we hope to welcome you back in the future!Kind regards,The Cranleigh Team

10/10 Excellent

Katrina

Stayed 1 night in Dec 2023
Response from Diana Reception on 31 Dec,2023
Thank you kindly for your review!We hope to welcome you back to the Cranleigh Boutique in the future!Kind regards, The Cranleigh Team

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cranleigh boutique
Great hotel, good amenities, Fab location, highly recommended.
Stayed 2 nights in Nov 2023
Response from The Cranleigh Team on 15 Nov,2023
Thank you for your review, we are so happy to hear that you enjoyed your stay with us.We hope to welcome you back to the hotel in the future.

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from The Cranleigh Team on 2 Nov,2023
Thank you for your review,We hope to welcome you back to the Cranleigh in the future.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, staff friendly, breakfast was so nice and a good selection will be booking again.
Stayed 2 nights in Oct 2023
Response from The Cranleigh Team on 9 Oct,2023
Thank you for taking the time to post your review, we are so pleased to see that you enjoyed your stay with us at the Cranleigh, and you enjoyed our Cranleigh Breakfast.We look forward to welcoming you back to the hotel for your next stay.

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from The Cranleigh Team on 3 Oct,2023
Thank you for your 10/10 review, we are happy to see that you enjoyed your stay with us at the Cranleigh Hotel.We look forward to welcoming you back to the Hotel in the future.

10/10 Excellent

Kendra

Stayed 1 night in Jul 2023
Response from The Cranleigh Team on 27 Sept,2023
Thank you for 10 out of 10 review, we hope to welcome you back to the hotel in the future.

4/10 Poor

David

Liked: Cleanliness
Disappointed
Very expensive for the quality of the hotel. Rooms are smaller than they look and walls are paper thin. Breakfast was very poor. Over cooked eggs on 2 out of 3 days. The only real positive I can provide is location.
Stayed 3 nights in Sep 2023
Response from The Cranleigh Team on 20 Sept,2023
Thank you for your review, we are sorry to see that you did not enjoy your stay with us at the Cranleigh. We can only apologise that you thought our breakfast was very poor, we do get many compliments regarding our breakfasts, we are sorry we fell short on this occasion.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Unpleasant stay
Room was very small, no storage for clothes, only 4 or 5 hangers. Could not find switch to turn wall lights off, only way to do it was lift the key card out of holder. Rooms were noisy, could hear people upstairs and in next room.
Stayed 3 nights in Sep 2023
Response from The Cranleigh Team on 18 Sept,2023
Thank you for your review, we are sorry that you did not enjoy your stay with us at the Cranleigh. As you have posted anonymously we are unable to address the issued raised, to rectify your concerns.Thank you,

8/10 Good

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay at The Cranleigh hotel. Ideally situated in Bowness with great breakfast choices.
Stayed 3 nights in Sep 2023
Response from The Cranleigh Team on 25 Sept,2023
Thank you for your review, we are happy to see you enjoyed your stay with us at the Cranleigh, we hope to welcome you back in the future to the Cranleigh.

10/10 Excellent

James

Stayed 2 nights in Sep 2023
Response from The Cranleigh Team on 2 Oct,2023
Thank you for your review, we hope to welcome you back in the future

6/10 Okay

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There was no air conditioning in our room and this meant the room was uncomfortably hot. We were given an extra fan but the fans are too noisy so this meant we had a poor nights sleep. Although the room was very nice, for £245 i expected there would have been air conditioning so we would have got a good nights sleep.
Stayed 1 night in Sep 2023
Response from The Cranleigh Team on 18 Sept,2023
Thank you for your review, we are sorry to hear that you did not have a good nights sleep. We do not advertise that we have air conditioning due to the age of the building, but as you state we do provide fans in all rooms, we are sorry to hear they were noisy.Thank you,

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Nice room good breakfast excellent location Friendly helpful staff
Stayed 2 nights in Sep 2023
Response from The Cranleigh Team on 11 Sept,2023
Thank you for your review, we are happy to hear that you enjoyed your stay with us at The Cranleigh, and thank you for mentioning how friendly our staff are, we appreciate the mention.

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely stay for our anniversary staff were friendly and very helpful the rooms were outstanding great baths too great central location would definitely recommend
Stayed 2 nights in Aug 2023
Response from The Cranleigh Team on 4 Sept,2023
Thank you for your lovely review and Happy Anniversary, we are happy to see that you enjoyed your anniversary stay, we look forward to welcoming you back in the future.

10/10 Excellent

Gillian

Stayed 2 nights in Aug 2023
Response from The Cranleigh Team on 4 Sept,2023
Thank you for your review, we are happy to see you enjoyed your stay with us, we hope to see you again soon at The Cranleigh.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from The Cranleigh Team on 29 Aug,2023
Thank you for your review, we are happy to see you enjoyed your stay with us at the Cranleigh.We hope to see you again soon.

10/10 Excellent

Mark

Stayed 1 night in Aug 2023
Response from The Cranleigh Team on 15 Aug,2023
Thank you for your 10/10 review, we are happy that you enjoyed your stay with us at The Cranleigh.We hope to see you again in the future.

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from The Cranleigh Team on 14 Aug,2023
Thank you for your 10/10 review, we hope to see you again soon at the Cranleigh Boutique.

10/10 Excellent

Clare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a luxury room which had a spa bath, very comfy bed, the most amazing dressing gowns and toiletries, which you can buy. The decor is gorgeous, amazing breakfast, lovely staff and less than 5 mins to the town and 5 min walk to the lake.
Stayed 2 nights in Aug 2023
Response from The Cranleigh Team on 14 Aug,2023
Thank you for your amazing review, we are happy that you enjoyed your stay with us at The Cranleigh, and you enjoyed our amazing breakfast.We look forward to welcoming you on your next visit to the Cranleigh.

10/10 Excellent

Jiten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staycation
Nicely decorated rooms. Spa/jacuzzi bath was very good. Good choice for Breakfast. With quality food every morning. Reception staff were very nice and helpful.
Stayed 4 nights in Jul 2023
Response from The Cranleigh Team on 10 Aug,2023
Thank you for taking the time to post such a positive review, we are happy to see you enjoyed your stay with us. We are glad that you enjoyed your breakfast and you found the reception team helpful.We hope to see you again in the future at the Cranleigh.

8/10 Good

Mollie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel, walking distance to the lake, breakfast lovely
Stayed 2 nights in Jul 2023
Response from The Cranleigh Team on 7 Aug,2023
Thank you for your review, we are happy to see you enjoyed your stay, we hope to welcome you back to the hotel in the future.

10/10 Excellent

Karen

Stayed 1 night in Jul 2023
Response from The Cranleigh Team on 3 Aug,2023
Thank you for your review, we are happy to see you enjoyed your stay.

8/10 Good

Linzi

Stayed 1 night in Jul 2023
Response from The Cranleigh Team on 16 Aug,2023
Thank you for your review

8/10 Good

Geoff

Stayed 1 night in Jul 2023
Response from The Cranleigh Team on 25 Jul,2023
Thank you for your review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room
Beautiful room & place . Staff were helpful and friendly .
Stayed 1 night in Jul 2023
Response from The Cranleigh Team on 24 Jul,2023
Thank you for your review, we are happy to see you enjoyed your stay with us and you found our staff friendly and your room beautiful.We look forward to welcoming you back to the hotel soon.

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
We had an amazing stay and it really made my girlfriend's birthday something special
Stayed 2 nights in Jul 2023
Response from The Cranleigh Team on 24 Jul,2023
Thank you for your review, we are happy to hear you had an amazing stay, and we made your girlfriends birthday special, we hope to welcome you back to the hotel to help you celebrate in the future.

10/10 Excellent

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had two nights at the Cranleigh last weekend. Staff were amazing, especially at breakfast. Room was comfortable with a very nice bathroom. Many led lights in the bedroom/wardrobe which had a mind of their own, randomly turning on in the middle of the night. Breakfast was very nice with so much choice and of good quality. Only downside was the weather but it is the Lakes and we didn’t have to walk very far to the pub or restaurants. Will definitely be back.
Stayed 2 nights in Jul 2023
Response from The Cranleigh Team on 21 Jul,2023
Thank you for taking the time to post such an amazing review, we are happy to see that you enjoyed your stay at the Cranleigh. We are glad to hear that you enjoyed the Cranleigh breakfast. Sorry that the weather was not kind to you during your stay, but is an excuse to visit us again, to see if the weather improves.:-)

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this boutique hotel the rooms are so lovely we stayed in the Seduction suite which was stunning . The staff are so lovely and caring which makes this hotel really special
Stayed 1 night in Jul 2023
Response from The Cranleigh Team on 19 Jul,2023
Thank you for your review, we are happy to hear that you enjoyed your stay with us, and that our staff looked after you.We hope to welcome you back to the Cranleigh in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from The Cranleigh Team on 11 Jul,2023
Thank you for your review,We hope to see you back at the Cranleigh in the future.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from The Cranleigh Team on 4 Jul,2023
Thank you for your 10/10 review, we are happy to see you enjoyed your stay with us at the Cranleigh.We hope to welcome you back to the hotel soon.

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Lovely boutique hotel. Staff friendly. Nice Comfy bed. Great location with parking. Great breakfast menu
Stayed 1 night in Jun 2023
Response from The Cranleigh Team on 30 Jun,2023
Thank you for your review, we are happy to hear that you enjoyed your stay with us at The Cranleigh Hotel.We hope to welcome you back soon.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and lovely hotel. Breakfast had an amazing choice. Staff very helpful. Rooms are unique, large screen TV’s, everything you need, kettle, tea, coffee etc, iron, ironing board and hairdryer. All toiletries. Fridge with glass bottle water and wee glass bottle of milk. Only need to ask and they would be replaced.
Stayed 2 nights in Jun 2023
Response from The Cranleigh team on 13 Jun,2023
Thank you for your review, we are so happy to hear you enjoyed your stay with us at The Cranleigh Hotel. Thank you for mentioning how helpful our staff are, we are always pleased to hear good reviews on our staff.We look forward to welcoming you back to the Cranleigh in the future.

10/10 Excellent

Amanda

Stayed 2 nights in Jun 2023
Response from The Cranleigh Team on 13 Jun,2023
Thank you for your review, we hope to welcome you back to the Cranleigh Hotel in the Future

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and perfect location
Perfect location for Bowness and 5 min walk to lake Windermere and shops and restaurants . Breakfast in your room was a nice touch and was served perfectly on time each morning. Great room, service and staff. Recommended
Stayed 2 nights in Jun 2023
Response from The Cranleigh Team on 5 Jun,2023
Thank you for taking the time to post your review, we are happy to hear that you enjoyed your room service breakfast. We look forward to welcoming you back to the Cranleigh in the future.

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from The Cranleigh Team on 5 Jun,2023
Thankyou for your review,We look forward to welcoming you back to the hotel in the future.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from The Cranleigh Team on 5 Jun,2023
Thank you for your review, we are happy to hear you enjoyed your stay,We look forward to welcoming you back to the hotel in the future.

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from The Cranleigh Team on 30 May,2023
Thank you for your review, we look forward to welcoming you back to the Cranleigh soon.

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from The Cranleigh Team on 30 May,2023
Thank you for your review, we look forward to welcoming you back to the Cranleigh again in the future.

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10. Amazing stay.
Amazing stay.. managed to get a room upgrade to a suite. It was definitely worth the extra money. Brilliant location. Very clean and tidy. Staff are very friendly, knowledgeable and 10/10 service. Breakfast was amazing! Cooked to perfection!
Stayed 1 night in May 2023
Response from The Cranleigh Team on 26 May,2023
Thank you for your review, we are happy to see you enjoyed your stay with us at the Cranleigh, and you were luckily enough to stay in one of our Suites.We look forward to welcoming you back to the hotel in the future.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from The Cranleigh Team on 23 May,2023
Thank you for your review, we are happy to see you enjoyed your stay with us at The Cranleigh Boutique, we hope to welcome you back in the future.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was looking for a really nice hotel to have a child-free weekend away with my wife for our anniversary. The Cranleigh hit the mark perfectly, it was spotlessly clean in a fantastic location to explore Lake Windermere - the pubs/restaurants of Bowness are about a 2 minute walk from the hotel and the quayside (where you can get boats to Ambleside and Lakeside) is about 5 mins away. The hotel also has parking out front and an overflow car park about a minutes walk away down the road. The breakfast menu wasn't vast but the food was of very good quality, and at all times I found the staff to be friendly and helpful. I'd definitely recommend the Cranleigh if you're looking for a couples break away in the Lake District.
Stayed 3 nights in May 2023
Response from The Cranleigh Team on 17 May,2023
Thank you for your review, we are happy to see that you enjoyed your stay with us at the Cranleigh. We look forward to welcoming you back to the hotel in the future.

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay..very polite helpful & friendly staff.the hotel was lovely inside & out ..convenient location. Would definitely revisit & recommend to others
Stayed 1 night in May 2023
Response from The Cranleigh Team on 9 May,2023
Thank you for your review, we always like to see reviews who mention our great team, thank you.We look forward to welcoming you back to the Cranleigh soon.

10/10 Excellent

Peter

Stayed 1 night in Apr 2023
Response from The Cranleigh Team on 9 May,2023
Thank you for taking the time to post your review, we look forward to seeing you again soon.

10/10 Excellent

Kirsteen

Stayed 1 night in Apr 2023
Response from The Cranleigh Team on 9 May,2023
Thank you for your review, we look forward to welcoming you back soon.

10/10 Excellent

Terri Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from The Cranleigh team on 17 May,2023
Thank you for your review.We look forward to seeing you at the Cranleigh again soon.