Free daily buffet breakfast

Reviews of La Quinta Inn & Suites by Wyndham Hartford - Bradley Airport

2.5 out of 5
La Quinta Inn & Suites by Wyndham Hartford - Bradley Airport
64 Ella Grasso Turnpike, Windsor Locks, CT

Reviews

8.0

Very good

Rating 10 - Excellent. 691 out of 1498 reviews" "
Rating 8 - Good. 416 out of 1498 reviews" "
Rating 6 - Okay. 189 out of 1498 reviews" "
Rating 4 - Poor. 93 out of 1498 reviews" "
Rating 2 - Terrible. 109 out of 1498 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible, quiet
Stayed 1 night in May 2024

6/10 Okay

Jean

Liked: Staff & service
Hotel was dated and beds were old but overall wasn’t bad for 1 night.
Stayed 1 night in May 2024

4/10 Poor

Amy

Stayed 1 night in Apr 2024

8/10 Good

Ingrid

Close to airport
Stayed 1 night in May 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena
Stayed 1 night in Apr 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Beth

Travelled with family
Liked: Cleanliness, staff & service
Safest stay ive had in hartford. Staff went above and beyond! Left a phone charger in the room and they called to arrange returning it to me! Never had any hotel do that !
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Liked: Staff & service, property conditions & facilities
Very comfortable bed and clean room
Stayed 1 night in Apr 2024

8/10 Good

Calos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
So, I guess dogs are allowed at this location, which I discovered at 3:30am when the woman in the room next to me was clearly disciplining her's. Also, on Tuesday morning at about 5 am. the dumpsters are emptied in the parking of the hotel and business next door. So, don't get a room on the west side of the building.
Stayed 1 night in Apr 2024

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really good stay. Staff was very friendly. & the hotel room was very clean
Stayed 2 nights in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my room it was clean and pretty. Staff was nice and helpful. Also the shuttle was not only convenient but the driver was entertaining.
Stayed 1 night in Apr 2024

10/10 Excellent

Comosty, Worcester

Travelled with partner
Liked: Amenities, property conditions & facilities
Will like to come back again
Stayed 1 night in Apr 2024

10/10 Excellent

Gerardo

Liked: Cleanliness
Stayed 1 night in Apr 2024

6/10 Okay

Natalie

Travelled with family, Business traveller
There was an odor additional hair could of been seen on the bed and bugs by the window on the ground
Stayed 1 night in Apr 2024

10/10 Excellent

MIKE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find and quick access to airport
Stayed 1 night in Apr 2024
Response from LQ Customer Service on 15 Apr,2024
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high hospitality standards. We can't begin to tell you how much we appreciate your review!

10/10 Excellent

Janie

Liked: Cleanliness, amenities
Great place.
Stayed 1 night in Apr 2024
Response from LQ Customer Service on 15 Apr,2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excellent

Gilian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LQ Customer Service on 15 Apr,2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excellent

Latrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LQ Customer Service on 15 Apr,2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excellent

colleen

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at La Quinta several times. It’s close to the airport and convenient. The staff are friendly.
Stayed 1 night in Apr 2024
Response from LQ Customer Service on 11 Apr,2024
Thank you for being a loyal guest and for choosing to stay with us at La Quinta. We're thrilled to hear that our hotel's proximity to the airport and convenience have made it a preferred choice for your stays. It's also wonderful to know that you've found our staff to be friendly.Your satisfaction and loyalty mean a lot to us, and we truly appreciate your continued patronage. We look forward to welcoming you back for another great stay in the future.

10/10 Excellent

MIKE

Stayed 1 night in Apr 2024

10/10 Excellent

Lenette F

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LQ Customer Service on 11 Apr,2024
Thank you for the review. We look forward to seeing you again soon!

2/10 Terrible

NILESH

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelling like weed is
Stayed 1 night in Apr 2024
Response from LQ Customer Service on 8 Apr,2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from LQ Customer Service on 8 Apr,2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excellent

jae, urbandale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and clean room
Stayed 1 night in Mar 2024
Response from LQ Customer Service on 2 Apr,2024
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our staff nice and your room clean. Providing excellent service and a comfortable environment for our guests is our top priority, and we're delighted that we could meet your expectations.If there's anything more you'd like to share or if there's a specific way we can make your future stays even better, please feel free to let us know. We appreciate your patronage and hope to have the pleasure of welcoming you back in the future.

6/10 Okay

Ronald

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Toilet was leaking and flushed all night long.
Stayed 1 night in Mar 2024
Response from LQ Customer Service on 2 Apr,2024
We sincerely apologize for the inconvenience you experienced during your recent stay with us due to the leaking toilet. Ensuring a comfortable and peaceful stay for our guests is our utmost priority, and we regret that we fell short of meeting your expectations in this regard.Please rest assured that we take maintenance issues such as this very seriously, and we will address the leaking toilet promptly to prevent similar occurrences in the future. Your feedback is invaluable to us, and we appreciate you bringing this matter to our attention.If there's anything more you'd like to share or if there's a specific way we can make amends for your experience, please feel free to let us know. We hope to have the opportunity to welcome you back for a much-improved stay in the future.

6/10 Okay

Mohammad

Business traveller
There was hair on the pillow and bedsheets when I arrived i was there for 5 nights every night my room card won’t work I had to go to reception and get it fixed that happen to me 5 nights I would never go back again
Stayed 5 nights in Mar 2024
Response from LQ Customer Service on 27 Mar,2024
We sincerely apologize for the issues you encountered during your recent stay with us. It's disheartening to hear about the cleanliness issues with the pillow and bedsheets upon your arrival, as well as the repeated inconvenience of your room key not working.Ensuring a clean and comfortable environment for our guests is a top priority, and we regret that we fell short of meeting your expectations in this regard. We will address your concerns with our housekeeping team to ensure that our standards are upheld at all times.Additionally, we apologize for the inconvenience caused by the recurring issue with your room key. We will investigate this matter further to identify and resolve any underlying issues to prevent future occurrences.Your feedback is invaluable to us, and we appreciate you bringing these matters to our attention. We understand your frustration and disappointment, and we hope you will accept our sincerest apologies.If there's anything more you'd like to share or if there's a specific way we can make amends for your experience, please feel free to let us know.We truly regret that we were unable to meet your expectations during your stay, and we hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.

6/10 Okay

Richaa

Business traveller
Liked: Amenities
Disliked: Staff & service
Staff was pretty rude not very hospitable. Loud noises outside the room on the first floor (loud music playing all night). No drinking water anywhere. Fan in bathroom was very loud.
Stayed 1 night in Mar 2024
Response from LQ Customer Service on 27 Mar,2024
Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize for the issues you encountered during your time at our hotel.It's disappointing to hear that you found our staff to be rude and inhospitable. Providing excellent customer service is our priority, and we regret that we fell short of meeting your expectations. We will address this with our team to ensure that all guests receive a warm and welcoming experience.We also apologize for the noise disturbances and the drinking water the cooler is in the fitness rooms and bottles are available for sale in the market place plus the water is also on the juice machine in the breakfast room. We understand the importance of a peaceful environment and essential amenities, and we will take steps to address these issues to improve the overall guest experience.Your feedback is valuable to us, and we appreciate your understanding. If there's anything more you'd like to share or if there's a specific way we can make amends for your experience, please feel free to let us know.We hope to have the opportunity to welcome you back and provide you with a more positive stay in the future.

10/10 Excellent

Luz

Stayed 1 night in Mar 2024
Response from LQ Customer Service on 15 Apr,2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff. BACON for breakfast
Stayed 1 night in Mar 2024
Response from LQ Customer Service on 25 Mar,2024
Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!

8/10 Good

Anne, South Kent

Travelled with partner
Average hotel, convenient to airport, a bit worn but clean. Entire third floor reeked of weed. We didn’t have the breakfast, but airport shuttle was convenient.
Stayed 1 night in Mar 2024
Response from LQ Customer Service on 25 Mar,2024
Thank you for choosing to stay with us and for sharing your feedback about your recent experience. We're pleased to hear that you found our hotel convenient to the airport and appreciated the cleanliness despite some wear and tear.We apologize for the inconvenience caused by the smell of weed on the third floor. We take matters like this seriously and will address it with our team to ensure a pleasant environment for all our guests.We're glad to hear that you found our airport shuttle convenient, and we regret that you didn't have the opportunity to experience our breakfast offerings.Your feedback is valuable to us as we continuously strive to improve our services. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for overnight stay before early flight
Stayed 1 night in Mar 2024
Response from LQ Customer Service on 25 Mar,2024
Thank you for the review. We look forward to seeing you again soon!

6/10 Okay

Emily

Stayed 1 night in Mar 2024
Response from LQ Customer Service on 20 Mar,2024
Thank you for the review. We look forward to seeing you again soon!

8/10 Good

Eleanor, Vernon

Despite doing the precheck in with entering my vehicle info and taking a picture of my ID I still had to provide that info when I arrived . See no point in doing the checkin ahead of time.
Stayed 1 night in Mar 2024
Response from LQ Customer Service on 18 Mar,2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodating
Stayed 1 night in Mar 2024
Response from LQ Customer Service on 18 Mar,2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excellent

Laurie, Northfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from LQ Customer Service on 12 Mar,2024
Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from LQ Customer Service on 12 Mar,2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excellent

Marie, Lehigh Acres

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent front desk staff, friendly, knowledgeable.
Stayed 1 night in Mar 2024
Response from LQ Customer Service on 12 Mar,2024
Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 2 nights in Mar 2024
Response from LQ Customer Service on 12 Mar,2024
Thank you for the review. We look forward to seeing you again soon!

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from LQ Customer Service on 12 Mar,2024
Thank you for the review. We look forward to seeing you again soon!

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport & decent price
Stayed 1 night in Mar 2024
Response from LQ Customer Service on 12 Mar,2024
Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!

8/10 Good

Alejandra

It served its purpose for our early morning flight.
Stayed 1 night in Mar 2024
Response from LQ Customer Service on 7 Mar,2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excellent

Judith

Nothing at this time.
Stayed 1 night in Mar 2024
Response from LQ Customer Service on 7 Mar,2024
Thank you for the review. We look forward to seeing you again soon!

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I rented 2 rooms, the heating unit was so loud keep us up all night long
Stayed 1 night in Mar 2024
Response from LQ Customer Service on 7 Mar,2024
Thank you for the review. We look forward to seeing you again soon!

8/10 Good

Robin

Stayed 1 night in Mar 2024
Response from LQ Customer Service on 25 Mar,2024
Thank you for the review. We look forward to seeing you again soon!

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from LQ Customer Service on 7 Mar,2024
Thank you for the review. We look forward to seeing you again soon!

4/10 Poor

Bruce

Business traveller
Disliked: Amenities, property conditions & facilities
Place has not been cleaned properly since 2018. Floors, walls, even the elevator..nasty. Elevator is right in the hallway, next to someone’s room. You have to stand in front of someone’s door to wait for the elevator floor 2 and above. Walls have to be made out of newspaper, might as well just have 1 giant room everyone sleeps in. I’ve stayed in some gross hotels, this is #5 on my list. Do not recommend a stay longer than 1 day, but I’ll never be back.
Stayed 3 nights in Feb 2024
Response from LQ Customer Service on 7 Mar,2024
We appreciate you taking the time to share your feedback about your recent stay with us. We sincerely apologize for the cleanliness issues you encountered, and we regret that we fell short of your expectations.Your comments about the floors, walls, and elevator are concerning, and we take this feedback seriously. Rest assured that we are actively addressing these issues with our housekeeping and maintenance teams to ensure a more pleasant and hygienic environment for our guests.We understand the importance of maintaining a high standard of cleanliness, and we appreciate your honesty in bringing these matters to our attention. Your experience is not reflective of our usual standards, and we are committed to making the necessary improvements.If there's anything more you'd like to share or if there's a specific way we can make amends for your experience, please feel free to reach out to our management directly.We sincerely apologize for the inconvenience caused, and we hope you would reconsider staying with us in the future, allowing us the opportunity to provide you with a more positive experience.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from LQ Customer Service on 7 Mar,2024
Thank you for the review. We look forward to seeing you again soon!