Hotels in Windy Hill

"Room was not as clean as it should have been. The couch, sofa and throw pillows were soiled. We put sheets over the couches and throw pillows. Also cupboard faces and walls, switchplates had quite a bit of slop spilled on them that wiped off quite easily but should have been wiped down before we got there. Biggest concern was the lack of bathroom facilites at the pool. This almost seems against code...certainly not a healthy situation. Can only assume the dozens of little.kids and the dozens of drunk guy at the pool bar and hot tubs were peeing on the pools rather than taking the 15 or 20 minutes needed to go to the third floor or their room. Absolutely the most inconvenient and potentially most disgusting resort pool set up we have ever stayed in. Will not stay there again despite the otherwise great facility due to the fact that there are no bathrooms at the pool area. Really.... where does the hotel staff people think people are peeing?"

"The front desk staff were extremely rude and not nice. The room was nice but the bathroom sinks were clogged and dirty. "

"The only positive thing about this property was the fast check-in. Upon walking to our room we noticed a lot of dirty linen throughout the hallway , which seemed odd because if rooms were being cleaned why not put dirty laundry in a dirty hamper basket. Approximately 10 minutes after being in our room my wife was using the bathroom , a housekeeper barged into the room. My wife was so upset/ embarrassed. The housekeeper stated she didn't know the room was now vacant , she just wanted to make sure she cleaned the room properly. I don't fault the housekeeper , but the front desk receptionist should inform the housekeeping staff when rooms are now occupied. Our toilet kept running throughout the night. Informed the receptionist of the findings , the lady had an attitude and then stated that nothing was wrong with the toilet. The tub had a lot of rust in it to the point you can tell the shower wasn't cleaned from the previous guest. I asked a housekeeper if he could clean the tub, he stated that he didn't have anything to clean the tub but he would send someone else which never happened. The breakfast was a joke. This property has definitely gone down since my wife and I visited 2 years ago. The staff was rude. We will not staff at this property in the future."

"The beach view was unobstructed and the kitchen was well equipped."

"Good "