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"The staff were very attentive and responsive. Some common areas like the dining area carpet need attention but overall lovely stay."

"Fantastic facilities, great Customer Service "

"As someone who travels frequently for work and stays in a wide range of hotels, it takes a lot for a place to truly stand out, but this was an absolute gem. From the moment I arrived, I was impressed by the warm and professional service. Every member of staff I interacted with was polite, approachable, and genuinely helpful, which made the whole experience feel effortless. The room itself exceeded expectations, spotlessly clean, well organised, and surprisingly spacious, offering a comfortable retreat after a long day. I wouldn’t hesitate to recommend this fantastic little find and will certainly be returning on future trips."

"Excellent value for money "

"Nice staff"

"Lovely hotel.Friendly staff.Would definitely return 😀"

"There was a problem with the WIFI, and I couldn’t connect it to my laptop. I was told it was an issue they were already aware of. I couldn’t even use my mobile data because there was no signal inside the hotel. If I had known this before, I wouldn’t have booked my stay there, as I was travelling for work and needed to use my laptop. Fortunately, after some time I managed to connect to the WIFI, although I’m not sure how.... The rest was okay, not perfect, but for the price and the location I think it was fair."

"Hotel needs serious renovation, lots of corridor and street noise due to lack of soundproofing in an old property, but cheaper price so get what you pay for!"

"The room was extremely clean, the staff friendly and helpful. Bar and dining area clean and tidy with lots of cosy corners to hide in! Would definitely recommend and will stay here again if we return to Bristol!"