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Reviews of Sands Inn & Kitchen Suites

2.5 out of 5
Sands Inn & Kitchen Suites
2325 Oklahoma Ave, Woodward, OK

Reviews

7.8

Good

Rating 10 - Excellent. 72 out of 191 reviews" "
Rating 8 - Good. 54 out of 191 reviews" "
Rating 6 - Okay. 39 out of 191 reviews" "
Rating 4 - Poor. 14 out of 191 reviews" "
Rating 2 - Terrible. 12 out of 191 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Dona

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff will stay again
Stayed 3 nights in Apr 2024

2/10 Terrible

Skyler

Travelled with family, Business traveller
Disliked: Amenities
Had trouble booking in still waiting
Stayed 1 night in Mar 2024

6/10 Okay

chad

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

4/10 Poor

James

Stayed 1 night in Jan 2024

10/10 Excellent

Bao Tram

Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay
Trash from previously client not taken out, place stunk and towels were nasty, floor not vacuumed, druggies in parking lot
Stayed 1 night in Oct 2023

10/10 Excellent

Gregory

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Tanah

Stayed 1 night in Sep 2023

10/10 Excellent

Troy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay at this property. Room was clean and they even made accommodations for me according to my needs. I’m thankful for there help during this time.
Stayed 1 night in Sep 2023
Response from Hotel Managaement on 9 Oct,2023
Thank you for your feedback! We hope to see you for any future stays!

6/10 Okay

joyce

Travelled with family
Not ver good
The beds where very hard and uncomfortable. We had a pillow that had a aweful smell to it. Also if you leave anythi g in the room dont expect to get it back. They will not get back with me on something that was left. Also they came and half cleaned our room the firts night the second they didnt even come in to replace towels or anything but the other groups we was with they cleaned their room. They just picked which room they felt like cleaning that day.
Stayed 3 nights in Sep 2023

6/10 Okay

Jena

Stayed 28 nights in Aug 2023

4/10 Poor

Arturo

Liked: Staff & service
Disliked: Property conditions & facilities
Nasty Bed Bugs
The service at front desk was awesome, the carpet in the room was all stained. The second night when I pull off the sheet to get ready to sleep I found a bed bug full of blood (probably I was it dinner) I had to get ret of it. I have a housekeeping every single day and I had clean towels daily. If it wasn’t for the stained carpet and the bed bug this Hotel could received a greater rating.
Stayed 3 nights in Sep 2023

4/10 Poor

Mike

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirtiest hotel I have ever stayed in.
Room was filthy, floors turned my socks black. Room was full of flies and water from sink was so cloudy you could not see through it.
Stayed 1 night in Sep 2023

6/10 Okay

Ernst

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location!
Stayed 1 night in Sep 2023

8/10 Good

Stephen

Travelled with partner
The flies is flying around the room, beside our room some guy’s drinking but they are not noisy, I appreciate that.
Stayed 1 night in Aug 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Very nice place. Quiet, peaceful.
Stayed 1 night in Aug 2023
Response from Lisa on 27 Aug,2023
Thank you for your review, We are very happy that you enjoyed your stay with us..

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Lisa on 27 Aug,2023
Thank you for your review, we are very happy that you enjoyed your stay with us..

10/10 Excellent

Greg

Stayed 1 night in Aug 2023

6/10 Okay

Enrique

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023
Response from Lisa on 22 Aug,2023
thank you for your rating

8/10 Good

Enrique

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Angry attendant
Everything was great except for the angry overnight attendant that would get mad that the workers staying there try to come in to get breakfast before they go to work.
Stayed 7 nights in Aug 2023

8/10 Good

Troy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
These are good people, if something isn’t right, they rectify the issue to ensure their guess enjoy the stay.
Response from Misty on 6 Aug,2023
Thank You for your review & we hope to see you again for any future endeavors!

2/10 Terrible

Troy

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at check in was sour. I reserved a non-smoking room, signed the paperwork that stated there would be a fine for smoking in room etc, walk into room and it smelled terribly of previous smoking and ash tray on the table. (Nonsmoking room with ashtrays???) Was issued upstairs room, when I asked for downstairs as I am disabled, was told single rooms were only upstairs. There’s no ice machine, only vending is up another flight of stairs.The ratings for this establishment are WAY off. It’s more in the 4 range at best.
Stayed 1 night in Aug 2023

6/10 Okay

Curtis

Business traveller
Disliked: Cleanliness
It was okay, but no cable TV and no telephone in the room!
Stayed 1 night in Jul 2023

8/10 Good

Cancilla

Travelled with family
Liked: Cleanliness, property conditions & facilities
The rooms were pretty decent. We had the rooms with the kitchens. Loved it had all of the kitchen appliances which was really helpful. We had two rooms so we did share of couple of the bigger pots. But had pretty much the kitchen stuff you needed.My room did have a toilet that run if you didn't make sure that the handle was lifted up. But the other room didn't have any issues. Only issue I had was we were on the 2nd floor which required us to climb 17 stairs to get to our room and than down in the middle. Have bad knees and my elder parents with me. Than it seemed as if the staff parked in the closest parking spots to the steps to go up and down so more distance. If you don't like a lot of stairs and walking I would suggest a bottom floor room. But did enjoy my stay and view.
Stayed 4 nights in Jul 2023

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and safe.
Stayed 1 night in Jul 2023
Response from Lisa on 22 Aug,2023
Thank you for your rating, We are pleased to hear from our guest.. We are glad that you felt safe while staying with..

10/10 Excellent

Albert

Business traveller, Travelled with partner
Liked: Cleanliness
Big rooms and comfy
Stayed 2 nights in Jun 2023
Response from lisa on 29 Jun,2023
Thank you,

10/10 Excellent

Ricardo

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Nice service.
Stayed 2 nights in May 2023
Response from lisa on 27 Jun,2023
thank you. I'm happy that you enjoyed you stay with us..

10/10 Excellent

Albert

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good size rooms and clean
Stayed 5 nights in Jun 2023
Response from lisa on 27 Jun,2023
Thank you,

10/10 Excellent

Albert

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Big rooms and clean.
Stayed 5 nights in Jun 2023
Response from lisa on 27 Jun,2023
Thank You....

10/10 Excellent

Albert

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Big rooms and clean
Stayed 3 nights in May 2023
Response from Misty on 8 Jun,2023
Thank you for your awesome rating! We hope to see you again for any future endeavors!

10/10 Excellent

Albert

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean rooms and plenty of room.
Stayed 1 night in Jun 2023
Response from Misty on 8 Jun,2023
Thank you for the Great rating! We hope to see you again for any future stays!

10/10 Excellent

Steven, Bella Vista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Jenny on 30 May,2023
Thank you for the awesome rating!

6/10 Okay

Karen

Business traveller
Liked: Cleanliness, staff & service
The staff was nice enough. The room was clean enough. But the room was less than great. Plugs weren't easy to get to for cell phone, microwave wouldn't work because it was unplugged and I couldn't pull emtertainment center out to replug it. But the worse part was the security lock...it worked great as a lock... but it wouldn't budge to unlock! After doing all to unlock it, including not going into a clostrophobic melt down, I called the front desk. Neither of the ladies laughed at me, that was a plus. I did get it undone by the grace of God. Slept with chairs in front of the door...
Stayed 1 night in May 2023
Response from Jenny on 30 May,2023
I'm so sorry to hear that you an trouble with our locks! We're happy to hear that the room was clean and our staff helpful. Thank you for sharing your experience.

4/10 Poor

Wendy

Disliked: Staff & service, property conditions & facilities
Looks nice on the outside, older rooms, painted, but the rest outdated, shabby bedspread, pilled sheets, old mattress, staircase had discarded electronics under it and beside it, lobby smells like stale cigarette smoke, attendant grumpy although did compliment a jacket I wore, room card quit working. Bug scurried out of cabinet where fridge was on the last day, probably hitchhiked in my suitcase back to Texas. The plus was the fridge was pleasantly cold & included a freezer compartment & no bed bugs. Only get 2 each of bath & hand towels, 2 wash rags, but room service staff took my personal white completely different patterned wash rag laid over the plastic dining table chair for drying along with their 2 wash rags. Did leave clean hand towels & wash rags. Air worked fine, shower was not that much pressure as noted in another review, the main reason selected this hotel when others were booked up. Finding the hot water for it was a challenge. Will not stay here. Would try the Wayfayer next time if others are booked, but will do best not to miss out on rooms in other better hotels.
Stayed 2 nights in May 2023
Response from Jenny on 30 May,2023
Thank you for sharing your experience. After your review, we spent a week reviewing our rooms and making purchases to refresh the linens. We appreciate your concern and hope to do better in the future!

10/10 Excellent

Candita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled to Woodward for work. We pull a trailer and there was plenty of easy parking. They provided a fridge, microwave and free internet. This was great because we didn't need to eat out for meal. The room was spacious. The shower was excellent, hot water with good pressure. It was very quiet for our entire stay. We there about 3 days & 2 nights. We will be back!
Stayed 3 nights in May 2023
Response from Jenny on 30 May,2023
We're so happy that we could provide more than you needed during your stay! Thank you for sharing this review!

6/10 Okay

Albert

Business traveller
Liked: Cleanliness
When you check in the rooms are clean, but if your stay is longer housekeeping lacks on cleaning all of the room.
Stayed 4 nights in May 2023
Response from Jenny on 30 May,2023
Thank you for bringing this to our attention. We have discussed this with our housekeeping team and are making corrections so that your next stay is more comfortable.

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Very happy about everything about this hotel. From start to finish. now, If I just wouldn't have forgot my phone charger. LOL
Stayed 1 night in Apr 2023
Response from Misty on 1 May,2023
Thank You for your feedback & We are glad you enjoyed your stay! If you would like us to mail your charger to you please contact the hotel and we will get the details needed to do so! We hope to see you again for any future stays!

8/10 Good

Albert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, and good parking.
Stayed 4 nights in Apr 2023
Response from Misty on 1 May,2023
Thank you for your feedback! we are glad to hear you enjoyed your stay with us & hope to see you again for any future stays!

10/10 Excellent

Albert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, reasonable price. House keeping could use some advice on cleaning.
Stayed 4 nights in Apr 2023
Response from Jenny on 30 May,2023
Thank you for sharing your review!

10/10 Excellent

Albert

Stayed 4 nights in Apr 2023
Response from Jenny on 30 May,2023
Thank you for this awesome rating!

10/10 Excellent

Rudy H

Stayed 7 nights in Mar 2023
Response from Jenny on 30 May,2023
Thank you for sharing this awesome rating!

10/10 Excellent

Rudy H

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Mar 2023
Response from Hotel Managaement on 3 Apr,2023
Thank you for taking the time to review our property! We're so happy that you had a great stay!

10/10 Excellent

Dustin

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Price was right and very clean
Stayed 1 night in Mar 2023
Response from Jenny on 31 Mar,2023
Love to hear these compliments! Thank you for sharing your experience.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location very nice hotel!!
Stayed 1 night in Mar 2023
Response from Jenny on 31 Mar,2023
Thank you for taking the time to review our property! We're so happy that you had a great stay!

10/10 Excellent

Teressa

Liked: Cleanliness, staff & service, amenities
Safe clean surroundings inside and out. Staff was warm and welcoming. For the money I had expected less but I found this place to be a little gem.
Stayed 1 night in Mar 2023
Response from Jenny on 31 Mar,2023
We are thrilled to hear that you had a great stay at our Sands Inn!

6/10 Okay

Albert

Business traveller, Travelled with partner
Liked: Property conditions & facilities
The staff was nice and apologetic when some things went wrong, but it was a good stay.
Stayed 1 night in Mar 2023
Response from Jenny on 31 Mar,2023
Thank you for sharing your experience at our Sands Inn! I'm so sorry to hear that there were some complications with your stay. We are working to improve our procedures so that we can "wow" you next time you're in Woodward!

10/10 Excellent

Albert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s not home, but Close!!!
Stayed 5 nights in Feb 2023
Response from Jenny on 31 Mar,2023
We love to hear this! Traveling can be really challenging, and we strive to create a warm and inviting environment for you to rest while you're away from home. Thank you for sharing!

6/10 Okay

Neil

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
As expected for the price. Adequate for a stop-over. Cable TV was out the night we stayed.