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Reviews of DoubleTree by Hilton Hotel Wroclaw

5 out of 5
DoubleTree by Hilton Hotel Wroclaw
Ul. Podwale 84, Wroclaw

Reviews

9.2

Wonderful

Rating 10 - Excellent. 294 out of 433 reviews" "
Rating 8 - Good. 102 out of 433 reviews" "
Rating 6 - Okay. 26 out of 433 reviews" "
Rating 4 - Poor. 4 out of 433 reviews" "
Rating 2 - Terrible. 7 out of 433 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Romualdas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like that side of the city. Big room, good breakfast. Swimming pool is large enough for good exercise. The city is clean friendly and good fun to visit
Stayed 3 nights in Feb 2024
Response from The Team of DoubleTree by Hilton Wroclaw on 20 Feb,2024
Dear Romualdas, Thank you very much for booking with us and sharing such nice feedback! We are delighted to hear you found both Wroclaw and our hotel nice & friendly. Once more, thank you for spending your time and we would love to host you again! Best regards,

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from The Team of DoubleTree by Hilton Wroclaw on 2 Jan,2024
Dear Eric, Thank you very much for your generous rating! We would be honoured to host you again soon! Best regards,

10/10 Excellent

ABDULRAHMAN

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
.near to down city
Stayed 2 nights in Dec 2023
Response from The Team of DoubleTree by Hilton Wroclaw on 19 Dec,2023
Dear Abdulrahman. Thank you very much for your booking and rating us 5/5! We would be honoured to host you again soon!

8/10 Good

EWA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
I would highly recommend this hotel, it's slightly away from the busy old town but only a short walk away. Beautiful lounge and breakfast/dining area, with a vast food selection and plenty of options for vegetarians and vegans. Separate shampoo and conditioner available in the room, although no toiletries with earbuds or cotton pads etc.
Stayed 1 night in Dec 2023
Response from The Team of DoubleTree by Hilton Wroclaw on 13 Dec,2023
Dear Ewa, Thank you very much for choosing our hotel and sharing your opinion! We are very grateful for your recommendation and would love to host you again soon! Best regards,

10/10 Excellent

Mary Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from The Team of DoubleTree by Hilton Wroclaw on 21 Nov,2023
Dear Mary Jane, Thank you very much for your 10/10 rating! We would be honoured to host you again! Best regards,

10/10 Excellent

A

Stayed 1 night in Oct 2023
Response from The Team of DoubleTree by Hilton Wroclaw on 16 Oct,2023
Dear Guest, Thank you very much for your generous rating and we would be honoured to host you again soon! Best regards,

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great localisation.
Great hotel with great localisation.
Stayed 1 night in Sep 2023
Response from The Team of DoubleTree by Hilton Wroclaw on 3 Nov,2023
Dear Michal, Thank you very much for staying with us and sharing your generous feedback. We are happy to hear our place was a match for you in terms of location. ;-) We cannot wait to host you again soon! Best regards, The Team of DoubleTree by Hilton Wroclaw

10/10 Excellent

andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great loaction
perfect location fast and friendly service top most standards large bedroom very comfortable ,5 minutes walk to centre of the city
Stayed 2 nights in Sep 2023
Response from The Team of DoubleTree by Hilton Wroclaw on 5 Oct,2023
Dear Andrew, Thank you very much for booking with us and for your 10/10 rating. We are delighted to hear the hotel, met all your expectations and would be honoured to host you again soon! Best regards,

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really great place to stay very convenient. The staff was friendly knowledgeable, and help with any questions I had. They spoke English really well being from the USA that really helped.
Stayed 2 nights in Jul 2023
Response from The Team of DoubleTree by Hilton Wroclaw on 25 Jul,2023
Dear Patrick, Thank you very much for your booking and sharing such a lovely comment! We are delighted to hear you found our place comfortable and felt like home. Once more, thank you very much for spending your time and we would be honoured to host you again soon! Best regards,

10/10 Excellent

Kazuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from The Team of DoubleTree by Hilton Wroclaw on 19 Jul,2023
Dear Kazuki, Thank you very much for staying with us and for rating us 5/5! We would be honoured to host you again soon! Best regards,

10/10 Excellent

Zenon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from The Team of DoubleTree by Hilton Wroclaw on 16 Jun,2023
Dear Zenon, Thank you very much for rating us 10/10 and we can't wait to host you again! Best regards,

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2023
Response from The Team of DoubleTree by Hilton Wroclaw on 21 Mar,2023
Dear Louis, Thank you very much for your 5* feedback! We would love to host you again! Best regards,

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from The Team of DoubleTree by Hilton Wroclaw on 7 Feb,2023
Dear Marian, Thank you very much for your stay and rating us 10/10! We would love to host you again! Best regards,

8/10 Good

Antonino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2022
Response from The Team of DoubleTree by Hilton Wroclaw on 18 Jan,2023
Dear Antonio, Thank you very much for staying with us! We hope to host you again! Best Regards,

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
American reviewer. The location of this hotel is great. It is a short walk to market square and a tran stop is across the street. There is also a mall across the street. The staff is very accomodative and the hotel contains all the amenities that you would expect of a 5-star hotel.
Response from The Team of DoubleTree by Hilton Wroclaw on 18 Jan,2023
Dear Louise, Thank you very much for booking with us and sharing your 5* rating! We are delighted to hear you had a nice stay with us and found our team friendly and supportive. Once more, thank you for spending your time and we would be honoured to host you again soon. Best regards,

6/10 Okay

Tomasz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
My room has decent soundproofing from outside car traffic, but it didn't work for party that hotel organized in their ballroom. Not saying about drunk and noisy corpo guests. Besides that I liked spacious room, decent breakfast and good location.
Stayed 2 nights in Dec 2022
Response from The Team of DoubleTree by Hilton Wroclaw on 20 Dec,2022
Dear Tomasz, Thank you very much for your booking and for sharing your feedback. We are happy to hear you found the room nice and comfortable. Thank you for spending your time and have a nice day! Best regards,

10/10 Excellent

Dumitru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from The Team of DoubleTree by Hilton Wroclaw on 7 Dec,2022
Dear Dumitru, Thank you very much for your stay and the 10/10 rating! We would be honored to host you again soon! Have a nice day! Best regards,

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from The Team of DoubleTree by Hilton Wroclaw on 29 Nov,2022
Dear Linda, Thank you very much for staying with us and sharing your feedback. We would love to host you again soon! Best regards,

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CK on tour
Very nice, modern 5 star hotel in the centre of Wrocław (10 minutes walk to the main square. Good size rooms and swimming pool. Hotel bar and restaurant is a bit soulless but there is a large Czech pub and good restaurants across the couryyard of the hotel (1 minute walk) . Breakfast is of 5 star quality and good value.
Stayed 2 nights in Nov 2022

8/10 Good

Thomas, Wilmington

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant had a great menu!!
Stayed 1 night in Oct 2022
Response from The Team of DoubleTree by Hilton Wroclaw on 25 Oct,2022
Dear Thomas, Thank you very much for staying with us and sharing your feedback! We are happy to hear you enjoyed our new Autumn/Winter menu at OVO Bar & Restaurant! Once more, thank you for spending your time and we would love to host you again! Best regards,

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Very disappointing hotel, horrible service
Very disappointing hotel, horrible service, will never go the extra mile to help. Don't allow kids to the pool, finding excuses to over charge, not the best location. Better to stay away!
Stayed 2 nights in Sep 2022
Response from The Team of DoubleTree by Hilton Wroclaw on 14 Oct,2022
Dear Guest, Thank you very much for staying with us and sharing your feedback that would help us master our services. We are very sorry for your disappointment with the service – we do apologize for any deficiencies we committed, and we would like to have a chance to make up for it. Regarding access to the swimming pool, please, note that, according to the Holmes Place regulations, kids are allowed to it from Friday to Sunday all day long. Once again thank you very much for spending your time and have a nice day! Best regards,

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, excellent leisure facilities. Fantastic breakfast. Strict on check out time, though bag storage is available.
Stayed 1 night in Sep 2022
Response from The Team of DoubleTree by Hilton Wroclaw on 23 Sept,2022
Dear Russell, Thank you very much for staying with us and sharing your feedback. It is nice to hear you found our facilities excellent. We would be honoured to host you again! Best regards,

10/10 Excellent

sima

Stayed 7 nights in Aug 2022
Response from The Team of DoubleTree by Hilton Wroclaw on 23 Sept,2022
Dear Sima, Thank you very much for your stay and for leaving us the 10/10 score! We would love to host you again soon! Best regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from The Team of DoubleTree by Hilton Wroclaw on 25 Oct,2022
Dear Valued Guest, Thank you very much for your stay and for rating us the 10/10! We would love to host you soon again! Best regards,

10/10 Excellent

SANG

Stayed 1 night in Apr 2022
Response from The Team of DoubleTree by Hilton Wroclaw on 25 Oct,2022
Dear SANG, Thank you very much for your stay and for the 10/10 rating! We would love to host you again soon! Best regards,

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, location and staff. The only slight negative observation was the room was a little stuffy as the air conditioning only went as low as 19 degrees but otherwise fantastic.
Stayed 3 nights in Mar 2022
Response from The Team of DoubleTree by Hilton Wroclaw on 21 Mar,2022
Dear Scott, Thank you very much for choosing our hotel and sharing your feedback. We are happy to hear you had a fantastic stay! Once again, thank you for spending your time and we would love to host you again! Best regards,

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!
Hotel was amazing. The staff were fantastic. Beds super comfy. Great location. Would highly recommend
Stayed 3 nights in Feb 2022
Response from The Team of DoubleTree by Hilton Wroclaw on 22 Feb,2022
Dear Blake, Thank you very much for staying with us and leaving such an enthusiastic opinion! We are delighted to hear you had a great stay and would love to host you soon again! Best regards,

10/10 Excellent

Jeannie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay!
We loved our stay. It was walking distance to everything. There’s restaurants and bars in the same building. Mall and grocery store across the street. Old town was 8-10min walk. Very spacious room and great breakfast. Super friendly.
Stayed 2 nights in Dec 2021
Response from The Team of DoubleTree by Hilton Wroclaw on 22 Dec,2021
Dear Jeannie, Thank you very much for staying with us and leaving the 10/10 score! Love to hear you had a nice stay in every respect! Once more, thank you for spending your time and we would love to host you again! Best regards,

10/10 Excellent

Mert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paulina at the reception and the restaurant staff
Paulina at the receiption was incredibly professional and helpful. I am very glad that restaurant also took into my special wish for breakfast into consideration in such a short notice.
Stayed 1 night in Dec 2021
Response from The Team of DoubleTree by Hilton Wroclaw on 21 Dec,2021
Dear Paulina, Thank you very much for staying with us as well as leaving us the 10/10! It is nice to hear you found our staff nice and helpful. We hope to host you soon again! Best regards,

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will return!
Very accommodating, nothing was too much trouble. My wife and I needed our room for 2 hours longer than the checkout time and the reception staff arranged this at no extra cost. We loved our stay and are already looking to stay here again.
Stayed 2 nights in Nov 2021
Response from The Team of DoubleTree by Hilton Wroclaw on 14 Dec,2021
Dear David, Thank you very much for staying with us and leaving us the 10/10 score! Nice to hear you felt welcome and looked after. We just cannot wait to host you again! Best regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from The Team of DoubleTree by Hilton Wroclaw on 21 Dec,2021
Dear Anonymous, Thank you very much!

10/10 Excellent

José Roberto D, Doylestown

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 2 nights in Oct 2021
Response from The Team of DoubleTree by Hilton Wroclaw on 21 Dec,2021
Dear José Roberto, Thank you very much for staying with us as well as leaving us the 5/5! We would be honoured to host you again! Best regards,

8/10 Good

Jana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for sightseeing
Good located. Good beds. Great breakfast. Pool a bit cold. Bar not very nice.
Stayed 1 night in Oct 2021

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from The Team of DoubleTree by Hilton Wroclaw on 24 Aug,2021
Dear Maciej, Thank you very much for staying with us and leaving us the 10/10 score! We would love to host you again soon! Best regards, The Team of DoubleTree by Hilton Wroclaw

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Jul 2021
Response from The Team of DoubleTree by Hilton Wroclaw on 11 Aug,2021
Dear Anonymous, Thank you very much for staying with us and leaving us the 5/5 score! It is nice to hear that you find the hotel exceptional! We would love to host you soon again! Best regards, The Team of DoubleTree by Hilton Wroclaw

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021
Response from The Team of DoubleTree by Hilton Wroclaw on 11 Aug,2021
Dear Anonymous, Thank you very much for staying with us and leaving us the 5/5 score! We would love to host you soon again! Best regards, The Team of DoubleTree by Hilton Wroclaw

10/10 Excellent

Julita

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
Everything from the warm welcome, super professional check in, through the cleaness of the room, great variety of products at breakfast to the fastest and easiest check out, has been top of the tops! Best stay so far!
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from DoubleTree by Hilton Wroclaw on 10 Feb,2020
Dear Guest, thank you so much for such a high rate! We look forward to welcoming you again in the nearest future. Kind Regards, DoubleTree by Hilton Wroclaw

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel with all the amenities you need Central location great rooms and lovely relaxing bar restaurant
Stayed 2 nights in Jan 2020
Response from DoubleTree by Hilton Wroclaw on 27 Jan,2020
Dear Guest, thank you so much for sharing your opinion with us! Kind Regards, DoubleTree by Hilton Wroclaw

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The place is very modern and clean. The staff not trained to work in this class hotel. Rude. No microwave to heat up anything. 5 star? I dont think so. Staff never greets you, face down doing something. Breakfast monotonous and same day in and out.
Stayed 5 nights in Dec 2019
Response from DoubleTree by Hilton Wroclaw on 27 Jan,2020
Dear Guest, thank you for your feedback. We are sorry we felt short on your expectations. It will be a pleasure to welcome you back again. Kind Regards, DoubleTree by Hilton Wroclaw

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from DoubleTree by Hilton Wroclaw on 27 Jan,2020
Dear Guest, thank you so much for such a high rate! Kind Regards, DoubleTree by Hilton Wroclaw

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019
Response from DoubleTree by Hilton Wroclaw on 12 Dec,2019
Dear Guest, thank you for your review! We look forward to welcoming you shortly. Kind Regards, DoubleTree by Hilton Wroclaw

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from DoubleTree by Hilton Wroclaw on 12 Dec,2019
Dear Ronald, thank you for your review! We look forward to welcoming you shortly. Kind Regards, DoubleTree by Hilton Wroclaw

2/10 Terrible

Sung Jun

Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from DoubleTree by Hilton Wroclaw on 31 Oct,2019
Thank you for your review! Kind Regards, DoubleTree by Hilton Wroclaw

8/10 Good

Angelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from DoubleTree by Hilton Wroclaw on 28 Oct,2019
Thank you Angelo for your recommendation! Kind Regards, DoubleTree by Hilton Wroclaw

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, spacious room, nice location for walking the city.
Stayed 3 nights in Sep 2019
Response from DoubleTree by Hilton Wroclaw on 9 Sept,2019
Dear Guest, we are thankful for these warm words. Best regards, DoubleTree by Hilton Wroclaw

10/10 Excellent

MaryLou, Boiling Springs Pa

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast buffet and very friendly and helpful service staff. All hotel staff spoke excellent English
Stayed 2 nights in Aug 2019
Response from DoubleTree by Hilton Wroclaw on 5 Sept,2019
Dear MaryLou, thank you so much for this warm words regarding our service staff and breakfast buffet! Every day we do our best to exceed our guests expectations. We look forward to welcome you back soon! Kind Regards, DoubleTree by Hilton Wroclaw

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but would expect free wifi
Stayed 5 nights in Aug 2019
Response from DoubleTree by Hilton Wroclaw on 5 Sept,2019
Dear Guest, thank you for your comment. Please let us inform you that all our Guests have an opportunity to use a free wifi, once they register to our Hilton Honors program. In case of any queries, our front office is always ready to assist and provide our Guests with details. It will a pleasure to welcome you back at our hotel in the nearest future. Kind regards, DoubleTree by Hilton Wroclaw

8/10 Good

Piotr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from DoubleTree by Hilton Wroclaw on 21 Aug,2019
Dear Piotr, Thank you for your rate! It would be a pleasure to host you again in the future. Best Regards, DoubleTree by Hilton Wroclaw