Find Kid Friendly Hotels in Xalapa from S$19

"Nice area and staffs are nice."

"Not a good costumer service very rough "

"I found this hotel via Instagram. The hotel looked gorgeous. I stayed for 3 nights. The hotel interior is gorgeous. The service at the restaurant is amazing. Now the actual room is where it lost me. The rooms were advertised as having a hair dryer, that is not true. My room did not have one. The towls had actual holes on them. My AC was broken and I had to ask for more blankets. One of room lights was broken and would glitch. The rooms are NOT sound proof. If theres an event, you will hear it. My bed covers had stains. The walls were in need of some paint. Overall, I will never stay here. The only nice thing about it was the plants outside."