Hotels near Xuanwu Art Garden

"Hotel is in great location, but is getting dated. Definitely not worth the price asked for the room. Breakfast was ok, but it’s more for Asian customers, if you expect something like in NY - expect a massive disappointment. Customer service was poor - definitely not what you expect from Hyatt. Biggest letdown was how wrong they got everything for my wife’s birthday. Instead of birthday dinner we got a date night package, and when we pointed them at the mistakes nothing was fixed. It’s 2 weeks now that I’m waiting for any response from Hyatt, and hope on receiving any feedback is fading. Overall, they only have the Hyatt name - and nothing else. No service, no customer care. No 5 star standards. Only the shiny outside. Major disappointment. Stay away"

"Very good location. Closed to everything. Room was clean and comfortable. Very helpful and friendly staff."

"Great hotel"

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"clean room, good breakfast verity, close to main shopping streets. wifi was not great. special thank you to Jack and Joey. we were having major problems with connectivity to the internet and they were very kind helping us to book tours, taxis etc"

"Property and rooms were very dated and in urgent need of refurbishment. However the location is excellent, food and bfast buffet is very good and the staff are above and beyond. Extremely helpful and always ready to help. I lost my earpods in the hotel and they were able to get it delivered to my local contact in Beijing on the same day that I contacted them. The staff at the shop too is very good - my children enjoyed many hours of bottle painting there. "

"Amazing staff helpful polite it was a great stay"

"Front reception staff are very friendly and helpful. Welcomed me with a warm smile. It is centrally located to main street and walking distance to many restaurants. The room was a bit hot and they brought a fan to the room. The manager said it’s warm because it’s winter season for them. Which was perfectly fine with me. There’s a great coffee shop in the lobby. Staff helped me ordered raincoats (as I was heading to Zhangjiajie). The raincoats were delivered to my room via a robot within 25 minutes. Overall, the room is spacious, clean, basic amenities, and a complimentary plate of whole fresh fruits. I didn’t order hotel breakfast as there are many places nearby for less expensive breakfast. Def would stay here again. Highly recommended."

"Excellent "