The staff were very helpful. We stayed during the Western
New Year and Orthodox Christmas, two museums we visited in that period were closed, if would have helped if the front desk knew, as they ordered the taxis for us.
We could not fault anything except, there were no English TV channels (after touring all day sometimes it is nice to relax in front of TV) and the policy of the Hotel is to give free bottles of water, coffee, tea, sugar and milk only on the first day of your stay. Breakfast is very varied and very good.