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"Excellent "

"Lovely room"

"Good location -- especially if taking the train,"

"staff were very friendly, the location was perfect and felt safe, and we liked the overall style of the hotel. However, the room we stayed in was not as impressive as it looked in the photos and felt quite basic.Considering that this is part of the Marriott group, we were surprised that there were no cotton pads in the bathroom, and slippers were also not available when we asked. These are very simple and basic amenities that we expected to find.Another issue was that there was no telephone in the room. This meant that even for something small, like asking for cotton pads, we would have had to go down four floors to reception. Because of this, we often didn’t bother asking. We also couldn’t notice whether there was an emergency button in the room, which was disappointing from both a practical and safety perspective. The duvet cover was torn, and the end of the duvet was sticking out because the opening was not properly closed. Seeing a torn duvet cover in the morning was disappointing and did not meet the standards we expected.Breakfast was also not great. The croissants and pancakes were not fresh. We arrived late, which was our fault, but the way the food was cleared away very quickly while we were still taking items was not pleasant.Overall, it felt like the hotel was trying to save on basic amenities and staff, which affected the service quality. Unfortunately, I would not recommend this hotel or stay here again."

"Comfortable, clean, good location. Breakfast really good. Helpful staff. Slightly sad pillows and parking expensive but on a par with area."

"Centrally located (minutes from the train station). Bar open till 5am!! Breakfast was dreadful so don’t opt for it and dine at a local restaurant or cafe"

"Great location. All good at hotel but being so modern , hotel lacks character of some of the nearby older hotels."

"Stayed in one of the refurbished family rooms and it was stunning "

"A lovely premium room with a giant bed and views of the peace gardens. Clean, cosy and well equipped. Only two slight downsides - pillows were small and lumpy so not a comfortable sleep, and the windows didnt open; there is aircon but I like a bit of fresh air."