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"Very comfortable room with the best blackout drapes I have ever seen. Great location. "

"My wife and I recently had an incredible stay at Villa Mercedes Merida. From the moment we arrived, we were impressed by the exceptional cleanliness and upkeep of the property. The staff were fantastic, always ready to assist with smiles and professionalism. The valet service deserves special mention for being exceedingly informative and helpful, truly the best we’ve experienced. The breakfast was another highlight, earning a solid five stars for its variety and quality. Villa Mercedes Merida is a must-book hotel, and we cannot wait to return on our next visit. Highly recommended for anyone traveling to Merida. Thank you for providing such an unforgettable experience."

"The breakfast Menu was good, the variety of foods was excellent, and the parking was easy and there was plenty of space available all the time!!!"

"Everything! Awesome stay "

"Staff was Great and room was ready early."

"Clean room quiet"

"Excellent customer service. Very personalized. "

"Room was not deep clean, toilet with stains, watermarks in faucets, frames were not dusted, under the bed was lots of dust and dirty."

"Amazing hotel "