See all properties

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

4.5 star property
Luxury hotel with full-service spa and free breakfast

Choose dates to view prices

Photo gallery for SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

Sauna, steam room, body treatments, hot stone massages, sports massages
Terrace/patio
Living area
Indoor pool, pool loungers
1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
The current price is S$488
includes taxes & fees
27 Jul - 28 Jul

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Junior Suite

70-cm flat-screen TV with cable channels, TV, heated floors

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse

Mountain view

Penthouse

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • Sleeps 6
  • 3 King Beds

View all photos for View Junior Suite

Mountain view

View Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for The High

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

The High

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Cottage

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • Sleeps 5
  • 2 King Beds and 1 Single Trundle Bed

View all photos for Friends & Family View Suite

Mountain view

Friends & Family View Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
2 bathrooms
  • Sleeps 5
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Friends & Family Ground Floor

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Friends & Family Ground Floor

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for View Double Room +

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

View Double Room +

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite Ground Floor

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Luxury Suite Ground Floor

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 80 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Friends & Family Suite +

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Friends & Family Suite +

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
2 bathrooms
  • Sleeps 5
  • 2 King Beds

View all photos for View Apartment

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

View Apartment

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • Sleeps 5
  • 2 King Beds and 1 Single Bed

View all photos for View Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

View Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Living area

Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Double Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room +

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Double Room +

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Ground Floor

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Double Room Ground Floor

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Bahnhofplatz 18, Zermatt, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 5 min walk - 0.4 km
  • Zermatt - Furi - 8 min walk - 0.7 km
  • Zermatt-Furi Gondola - 16 min walk - 1.4 km

Getting around

  • Zermatt Gornergratbahn Station - 1 min walk
  • Sion (SIR) - 106 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Golden India - ‬1 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬3 min walk
  • ‪Le Petit Royal - ‬2 min walk
  • ‪Fuchs - ‬4 min walk

About this property

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

Luxury hotel near Zermatt-Matterhorn Ski Paradise
Located close to Zermatt-Furi Gondola and Sunnegga Ski Resort, SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel provides a free breakfast buffet, a terrace and a garden. Indulge in a manicure/pedicure, a body treatment and a facial at the on-site spa. In addition to an arcade/games room and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool with sunloungers
  • Tour/ticket information, multilingual staff and concierge services
  • Helicopter/aeroplane tours, massage treatment rooms and a front desk safe
  • A porter/bellboy, luggage storage and smoke-free property
Room features
All rooms are individually furnished, and include comforts such as heated floors and bathrobes, in addition to thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Children's slippers and childcare services
  • Children's dressing gowns, hairdryers and shampoo
  • 70-cm flat-screen TVs with cable channels
  • Wardrobes/cupboards, heated floors and electric kettles

Languages

English, French, German

Similar properties

View from room

Wellness Hotel Alpenhof

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
9.6 out of 10, Exceptional, 584 reviews
The price is S$563
includes taxes & fees
20 Jul - 21 Jul
Wellness Hotel Alpenhof

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Indoor pool
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • In-room babysitting
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 70-cm flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Heated floor
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
The check-in location differs from the property location; go to: [Schlosshotel my Lifestyle, Bahnhofplatz 18]
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 20 per pet, per night
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 150.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Rollaway bed fee: CHF 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

SchlossHouse
SCHLOSS Zermatt Active CBD Spa Hotel
SchlossHouse Zermatt – Wellbeing Rooms Suites
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Hotel
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Zermatt

Frequently asked questions

Does SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

As of 2 Jul, 2025, prices found for a 1-night stay for 2 adults at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel on 27 Jul, 2025 start from S$488.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of CHF 20 per pet, per night.

How much is parking at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

This hotel doesn't offer parking.

What time is check-in at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

Checkout is at 11:00 AM.

Where is SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel located?

Located in Zermatt City Centre, this luxury hotel is within a 15-minute walk of Zermatt-Matterhorn Ski Paradise and Zermatt-Furi Gondola. Sunnegga Ski Resort is 1.4 mi (2.3 km) away. Zermatt Gornergratbahn Station and Zermatt (QZB-Zermatt Train Station) are within a 2-minute walk.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 126 out of 131 reviews
Rating 8 - Good. 4 out of 131 reviews
Rating 6 - Okay. 1 out of 131 reviews
Rating 4 - Poor. 0 out of 131 reviews
Rating 2 - Terrible. 0 out of 131 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Zhuyun

Liked: Cleanliness, amenities, property conditions & facilities
Super convenient location, very friendly and helpful staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ashesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and staff
Stayed 1 night in Jun 2025

10/10 Excellent

AMIT

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, just next door to Zermatt and Gornergrat train stations and the city center
Stayed 1 night in Jun 2025

10/10 Excellent

nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect area- food-stay was wondeful
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
This spa is a real gem, conveniently located just a stone’s throw away from the train station that leads to the Gornergrat. From our room, we had an incredible view of the Matterhorn, a truly spectacular sight.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest hotel that we stayed during our Switzerland trip. Excellent facility and super courteous staff. While it lacked views of the Matterhorn, the two minute walk to the train station was very convenient. Definitely would recommend this hotel.
Stayed 2 nights in May 2025

10/10 Excellent

YARIS

Liked: Cleanliness, amenities, property conditions & facilities
You must stay at this hotel. Really close to train station, plenty of shopping stores, and amazing vuews all around. Staff was super friendly and made you feel very welcomed. 10/10 I do recommend!!
Stayed 1 night in May 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spa, pool and service. Rooms are nice, but Zermatt does not do AC. They did provide a Dyson fan, but it was so loud that it was not usable. The outside air temp.is perfect so no AC needed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Schloss. The view from our balcony was stunning, it’s about a 2 minute walk from the train station and many stores/restaurants near by. Staff was very welcoming and professional. The hotel has great amenities and very clean.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
From the lady that welcomed us and helped us get settled. To the very nice gentleman who worked with us to ship a package, this is by far the most professional Hotel we have stayed at on this 5 week holiday!
Stayed 1 night in May 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Hotel, close to the train station. Clean, friendly staff and the best Spa!
Stayed 3 nights in Feb 2025

10/10 Excellent

Low

Liked: Cleanliness, amenities, property conditions & facilities
The view at the restaurant was good if you know where to sit. Was lost when first arrived because I missed the entrance. Once you know the way it's really a short distance next to the train station. On and off you can hear guests slamming to close the door, which shouldn't be the case.
Stayed 2 nights in May 2025

10/10 Excellent

Douglas

Location, service , modern and clean facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
First class property and service
Stayed 1 night in Feb 2025

10/10 Excellent

Matt and Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is super convenient to the train station(s), but it is either sound proof or the trains are quiet because we didn’t hear anything. The spa is great for relaxing. Staff were friendly and outgoing. Breakfast was great. We really enjoyed everything!
Stayed 2 nights in Mar 2025

10/10 Excellent

Aisling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property to stay at. The staff was very helpful and friendly. The breakfast was awesome, excellent location. We couldn't have asked for a better stay.
Stayed 4 nights in Jan 2025

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel. We didn’t want to leave and we will for sure go back. We stayed in the cottage which is a few steps from the main building. This is so well equipped and decorated and so peaceful. It has two bedrooms and bathrooms, a full kitchen, a movie room, a family room, a private sauna and full laundry facilities. The staff is welcoming and helpful and the location couldn’t be better - just a few steps from the train stations. Breakfast and afternoon tea & cake are included and were delicious. Sophia at the bar makes great drinks and was really kind and helpful. Pool, gym, spa and game room were all excellent. Highly recommend!
Stayed 2 nights in May 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Amazing hotel with great reception from Chris. Outstanding Front Desk Service. Clean & spacious room. Location is near to train station and town center. 5 mins walk to train station and city center. A must stay hotel in Zermatt !
Stayed 1 night in Mar 2025

10/10 Excellent

Clamor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, Chris at reception delivers outstanding service
Stayed 1 night in Feb 2025

10/10 Excellent

Vinicius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Schloss! The cozy property, great location, and relaxing spa made it special. Our room was lovely, and the staff’s outstanding hospitality truly set this hotel apart. From check-in to check-out, every detail was thoughtfully handled, making our experience even more enjoyable.
Stayed 1 night in Feb 2025

10/10 Excellent

mahnaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option for Zermatt
Stayed 3 nights in Dec 2024

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, minutes away from the train station, friendly staff, amazing spa, you should try the cbd massage and try in the spa the cbd sprinkle.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay!

Our stay was magnificent! Very close to downtown and the staff is very friendly and helpful!
Stayed 2 nights in Nov 2024

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic experience staying at the Schloss Hotel. Alex and his team were wonderful and created the perfect experience. The hotel is conveniently located to the train station, Gornergrat train, shops, and restaurants. Highly recommend this hotel to anyone looking to visit Zermatt!
Stayed 3 nights in Jan 2025

10/10 Excellent

Chi Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never wrote any reviews but SCHLOSS is just perfect. Best hotel i ever stayed in.
Stayed 1 night in Jan 2025