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Overview of Citadines Shinjuku Tokyo

Photo gallery

Featured image
Flat-screen TV
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Citadines Shinjuku Tokyo

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Kitchen
  • Air conditioning
  • Washer
  • Dryer
  • Gym

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • 72-hour vacancy between guest stays

Explore the area

    Popular LocationShinjuku Gyoen National Garden9 min walk
    Popular LocationIsetan Department Store Shinjuku10 min walk
    Popular LocationRobot Restaurant14 min walk
    AirportTokyo (HND-Haneda)36 min drive

Choose dates to view prices

  • Studio (Twin)

    Photos of Studio (Twin)

    4.9/5 guest room rating

    Room amenities

    • 25 sq m
    • Studio
    • Sleeps 2
    • 2 Single Beds
    More details

  • Studio (Double)

    Photos of Studio (Double)

    4.7/5 guest room rating

    Room amenities

    • 25 sq m
    • Studio
    • Sleeps 3
    • 1 Queen Bed
    More details

  • Executive Studio (Twin)

    Photos of Executive Studio (Twin)

    4.5/5 guest room rating

    Room amenities

    • 27 sq m
    • Studio
    • Sleeps 3
    • 2 Single Beds
    More details

  • Executive Studio (Double)

    Photos of Executive Studio (Double)

    5/5 guest room rating

    Room amenities

    • 27 sq m
    • Studio
    • Sleeps 3
    • 1 Queen Bed
    More details

About this area

Tokyo

Located in Tokyo's Shinjuku neighbourhood, Citadines Shinjuku Tokyo is in the city centre and near a metro station. Omoide Yokocho and Tokyo Tower are notable landmarks, and travellers looking to shop may want to visit Isetan Department Store Shinjuku and Tokyo Anime Center. Ready for a night out? Consider Robot Restaurant. Guests love the property's quiet location.
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Map
Popular Location

What's nearby

  • Shinjuku Gyoen National Garden - 9 min walk
  • Isetan Department Store Shinjuku - 10 min walk
  • Robot Restaurant - 14 min walk
  • Omoide Yokocho - 16 min walk
  • Tokyo National Olympic Stadium - 6 min drive

Getting around

  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku Station - 16 min walk
  • Tokyo (HND-Haneda) - 36 min drive

About this property

Citadines Shinjuku Tokyo

Suburban Tokyo aparthotel in Shinjuku, walk to Shinjuku Gyoen National Garden
A 24-hour fitness centre, self parking and concierge services are available at this aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences, such as a washer/dryer and a fridge.
Citadines Shinjuku Tokyo offers 160 forms of air-conditioned accommodation with washers/dryers and a safe. Flat-screen televisions come with satellite channels. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, toilets with an electronic bidet and complimentary toiletries.

This Tokyo aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (JPY 2750 per night)

Family friendly

  • Children stay free

Kitchenette

  • Fridge
  • Microwave
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided

Bathrooms

  • Combined shower/bath
  • Toilet with electronic bidet
  • Deep-soaking bath
  • Hairdryer
  • Free toiletries
  • Slippers

Entertainment

  • Flat-screen TV with satellite service
  • TV in a common area

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • In-room accessibility
  • Wheelchair accessible (with limits)
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • 24-hour front desk
  • Reception hall

Location highlights

  • Near a metro station
  • In the city centre
  • In the entertainment district
  • In the suburbs
  • In a regional park

Things to do

  • 24-hour fitness centre

Safety features

  • Fire extinguisher
  • Smoke detector
  • Window guards

General

  • 160 rooms
  • 12 floors
  • 1 building
  • Built in 2008

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Please note that buffet meal service is not available at this property until further notice.
This property’s buffet breakfast service is suspended through December 31, 2021.
A scheduled power outage will take place on April 19, 2021 from 12-2 PM.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: JPY 2750 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo

Frequently asked questions

Can I cancel my reservation for free at Citadines Shinjuku Tokyo and receive a full refund?
Yes, Citadines Shinjuku Tokyo offers free cancellation on select room rates, because flexibility matters! Please refer to Citadines Shinjuku Tokyo cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Citadines Shinjuku Tokyo?
As of 8 Mar,2021, prices found for a 1-night stay for 2 adults at Citadines Shinjuku Tokyo on 9 Mar,2021 start from SG$84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Citadines Shinjuku Tokyo pet-friendly?
No, pets are not allowed at this property.
How much is parking at Citadines Shinjuku Tokyo?
Self-parking is available for JPY 2750 per night.
What time is check-in at Citadines Shinjuku Tokyo?
Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Citadines Shinjuku Tokyo?
Checkout is at 11 AM.
Where is Citadines Shinjuku Tokyo located?
Located in Shinjuku, this aparthotel is within a 15-minute walk of Isetan Department Store Shinjuku and Robot Restaurant. Omoide Yokocho and Tokyo Tower are also within 6 mi (10 km). Shinjuku-gyoemmae Station is 7 minutes by foot and Shinjuku-sanchome Station is 8 minutes.
4.5
Wonderful
Rating 5 - Excellent. 1174 out of 2066 reviews
5 - Excellent 57%
Rating 4 - Good. 765 out of 2066 reviews
4 - Good 37%
Rating 3 - Okay. 101 out of 2066 reviews
3 - Okay 5%
Rating 2 - Poor. 20 out of 2066 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 2066 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities
Write a review

5/5 Excellent

Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Oct 2020

3/5 Okay

Business traveller
Happy face iconLiked: Amenities, property conditions & facilities
Reasonably priced hotel in a quiet area in Shinjuku.
Stayed 16 nights in Sep 2020

5/5 Excellent

Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, room comfort
Best for foreigner! Price, comfort, convenience
They were super accommodating and nice. Their friendliness made us feel comfortable and felt like we can ask any help. After two weeks of stay we moved to other housing but we missed them as we thought of them often. This doesn’t happen often. The space is very tight (typical Japanese size) but we felt home and didn’t feel alone as we had their kind support at all time. As a location, bus stop is front of the hotel, many great restaurants and big grocery store near by. Super convenient. If you use google map you can see the next bus approaching on map so you can literally wait in the room until the bus is only one block away.
Stayed 2 nights in Aug 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, amenities
Great hotel, good location, lovely staff, good facilities in room (kitchen etc), local convenience stores. Felt fresh clean and new.
Stayed 3 nights in Mar 2020

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