Vial Norte Holidays

Breakfast, staff and location

Another trip to beautiful Sevilla and our first stay in Hotel Amadeus. Lovely architecture & stylish. Staff on check in were friendly & efficient and notified us as VIP Hotel.com guests that we had a drinks voucher. However later that night we receuc3d a notice from Hotel.com which inquired if we received our VIP drinks voucher and room upgrade from standard double to an upgrade room. We had not. I messaged the hotel as extremly late in the evening to query no upgrade offered and as yet we have received no response. We only stayed one night so that would have been a lovely touch but unfortunately it wasnt to be. Maybe next visit hopefully. Kate & Caithlin

Good place but key did not work for me or my colleague which is always annoying. Then fan sounded like an alarm going off which was deeply frustrating.

The rooms were clean, but they looked old. The staff was wonderful and always willing to help with anything we needed. The breakfast was okay. What I didn’t like was that they were doing pipe replacement work outside the hotel. Getting to the hotel by car was difficult, especially when trying to drop off our luggage, and there was an unpleasant smell outside. The rooftop was nice as well.

The bed was old with terrible mattress , heavy smell of disinfectant, the carpets were old and dirty