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Reviews of Premium Apartments by Livingdowntown

3 out of 5
Premium Apartments by Livingdowntown
Weststrasse 155, 3. Wiedikon, Zürich, ZH

Reviews

7.6

Good

Rating 10 - Excellent. 1 out of 8 reviews" "
Rating 8 - Good. 4 out of 8 reviews" "
Rating 6 - Okay. 3 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

9.0/10

Cleanliness

5.4/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Mikhail

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Lighting and small items are at bad condition. The apartment itself and furniture is very good. Bad: the light in the kitchen was flickering, it was very disappointing. The light in the living room was very dark. The light in the bedrooms was not working. We had to bring 4 additional lamps to make the stay comfortable. Also the iron was with a broken cord. The frying pan was at a bad condition. There was no kettle in the apartment. Good: furniture, bathroom, bedroom, living room. I contracted the service about the light, but nothing has been done. We staying in the apartment 2002. Maybe other apartments are of a better quality.
Stayed 5 nights in Sep 2017

6/10 Okay

john

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We are not happy with this hotel no service, no counter to check in and we need to check in a machine somewhere off the street . We waited about 40 min before we could get in the room on the street. Very very ........ Disappointed
Dear John, thank you very much for your appraisal. We always try to improve our services and with your constructive feedback you give us the chance to do so. We are very sorry for your inconveniences during the check-in and would kindly like to apologize for this. On the hotel's page it's written that we don't have a reception. Nevertheless you can always call us to get assistance with the check-in-machine. Even so we would be glad to welcome you again soon to convince you of our service. Best regards, Vanessa Fees Living Downtown

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comments on Facilities
We were happy with the hotel but were very unhappy with our flooding shower. Unhappy with the poor signal for WiFi.
Dear Marie, thank you very much for your kind appraisal, because with your constructive feedback you give us the chance to improve our services. We are sorry that you were not satisfied with the WIFI and the shower and would like to apologize for your inconveniences. Also we would like to inform you, that you can always get in touch with us if you have any problems during your stay and that we do our best to find a convenient solution as fast as possible. We would be glad to welcome you again soon, to convice you of our apartments and our service. Best regards, Vanessa Fees Living Downtown

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Gute Lage, gute Abwicklung der Buchung, Wohnung top, Preis ok
Stayed 2 nights in Oct 2020

8/10 Good

Tom-Louis

Travelled with family
Liked: Cleanliness, room comfort
Kommen gerne wieder :) !
schöne Zimmer ,In ruhiger Lage . Einkaufsmöglichkeiten direkt um die Ecke . Bahnhof 2 min zu Fuß , bis Zürich HB 2 min fahrt .
Stayed 2 nights in May 2020

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
It was just up to par.
Stayed 2 nights in May 2017

8/10 Good

Jossi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
체크인하는데 하루
처음 호텔을 찾아갔을 때 건물에 리셉션도 없고 문도 굳게 닫혀 있어 매우 당황했습니다. 주변에 문의할 사람도 없었고 결국 주변을 계속 방황할 수 밖에 없었습니다. 호텔스 닷컴에 해외전화 발신료를 감수하면서 까지 전화하여 예약 취소를 요구했으나 길어지는 통화에도 별다른 소득은 없었고, 5-6번 전화를 한 끝에야 다른 건물에 셀프 체크인 기계가 놓여져 있다는 사실을 알게 되었습니다. 체크인을 셀프로 해야하고 또 그 기계가 다른 건물에 있다면 사전에 고객에게 공지가 되어야한다고 생각하는데 이 것이 제대로 이루어 지지 않아서 그 날 하루를 체크인하기 위해 날려야만 했습니다. 취리히까지 가서 하루를 체크인에 날리다니요. 객실의 상태는 매우 청결하고 넓지만 호텔에 들어가기 위해 날린 시간과 해외전화 발신료를 생각하면 아직도 화가 납니다.