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Porto Platanias Beach Resort & Spa

5.0 star property
Luxury resort with 3 restaurants and 5 outdoor pools

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At Porto Platanias Beach Resort & Spa, you can look forward to a marina, 2 poolside bars and a beach bar. Active travellers can enjoy volleyball, fitness classes and cycling at this resort. Indulge in a deep-tissue massage, a body wrap and a facial at Sparkling Spa, the on-site spa. At the 3 on-site restaurants, enjoy lunch, dinner and children's meals. Stay connected with free in-room wired Internet, and guests can find other amenities, such as a terrace and a garden.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • All-inclusive
  • Pool
  • Bar
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room with Garden or Pool View

View from room

Double Room with Garden or Pool View

8.0 out of 10
Very good
(5 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Shower/bath combination
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room with Side Sea View

View from room

Double Room with Side Sea View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Shower/bath combination
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Pool View (Maisonette)

Minibar, in-room safe, desk, blackout curtains

Family Room, Pool View (Maisonette)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Sofa Beds OR 2 Twin Beds

View all photos for Studio with Garden or Pool View

Minibar, in-room safe, desk, blackout curtains

Studio with Garden or Pool View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
TV
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite with Private Pool

Living room

Junior Suite with Private Pool

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Superior Suite with Private Pool and Sea View

Minibar, in-room safe, desk, blackout curtains

Superior Suite with Private Pool and Sea View

Highlights

Balcony or patio
Soundproofed
Private pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds
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About the area

Map
Platanias, Platanias, Crete Island, 73014

What's nearby

  • Platanias Beach - 7 min walk - 0.6 km
  • Agia Marina Beach - 7 min walk - 0.6 km
  • Platanias Square - 7 min walk - 0.6 km
  • Stalos Beach - 2 min drive - 2.3 km
  • Nea Chora Beach - 10 min drive - 10.7 km

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis) - 36 min drive

Restaurants

  • ‪Diogenis Souvlaki - ‬7 min walk
  • ‪Troulakis - ‬8 min walk
  • ‪Platea - ‬7 min walk
  • ‪Μπάρμπα Θωμάς - ‬5 min walk
  • ‪Mirai Japanese Cuisine And Sushi - ‬8 min walk

About this property

Porto Platanias Beach Resort & Spa

Luxury family-friendly resort near Agia Marina Beach
At Porto Platanias Beach Resort & Spa, you can look forward to a marina, 2 poolside bars and a beach bar. Adventurous travellers may like the volleyball, fitness classes and cycling at this resort. Indulge in a deep-tissue massage, a body wrap and a facial at Sparkling Spa, the on-site spa. At the 3 on-site restaurants, enjoy lunch, dinner and children's meals. In addition to a terrace and a garden, guests can connect to free in-room wired Internet.
Additional perks include:
  • 5 outdoor pools and 6 indoor pools, along with a waterslide, sunloungers and pool umbrellas
  • Bike hire, 3 outdoor tennis courts and self-parking (surcharge)
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • A water park (surcharge), supervised childcare (surcharge) and a 24-hour front desk
Room features
All 322 rooms have comforts such as air conditioning, as well as perks such as late-night room service and free Internet.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with satellite channels
  • Balconies or patios, childcare services and electric kettles

All-inclusive details

All-inclusive room rates at Porto Platanias Beach Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Uncovered parking on site (EUR 5 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Helios and Eros
  • Ikaros Roof Garden
  • Island

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • 6 indoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Volleyball
  • Water park
  • Waterslide

Family friendly

  • 5 outdoor pools
  • 6 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (8,073 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Built in 2001
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Late-night room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 60
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property enforces a strict dress code in the restaurant during dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self-parking fee: EUR 5 per day
  • Late check-out fee: EUR 60 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1042Κ015A0002601

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Porto Platanias Beach
Porto Platanias Beach Resort
Porto Platanias Beach Hotel Platanias
Porto Platanias Beach Resort & Spa Crete - Chania
Porto Platanias Beach Resort & Spa Crete - Chania
Porto Platanias Beach Resort Spa
Porto Platanias & Platanias
Porto Platanias Beach Resort & Spa Resort
Porto Platanias Beach Resort & Spa Platanias
Porto Platanias Beach Resort & Spa Resort Platanias

Frequently asked questions

Does Porto Platanias Beach Resort & Spa have a pool?

Yes, this property has 6 Indoor pools, 5 outdoor pools and a children's pool.

Is Porto Platanias Beach Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Porto Platanias Beach Resort & Spa?

Self-parking is available for EUR 5 per day. Limited spots are available.

What time is check-in at Porto Platanias Beach Resort & Spa?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Porto Platanias Beach Resort & Spa?

Checkout is at noon. Late checkout is available for EUR 60 (subject to availability).

Does Porto Platanias Beach Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Are there all-inclusive benefits at Porto Platanias Beach Resort & Spa?

Some rate plans available at this resort are all-inclusive.

Where is Porto Platanias Beach Resort & Spa located?

This family-friendly Platanias resort is located on the beach, within a 10-minute walk of Platanias Square and Agia Marina Beach. Golfland and Platanias Beach are also within 15 minutes.

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Porto Platanias Beach Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 102 out of 227 reviews
Rating 8 - Good. 79 out of 227 reviews
Rating 6 - Okay. 31 out of 227 reviews
Rating 4 - Poor. 10 out of 227 reviews
Rating 2 - Terrible. 5 out of 227 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love it the hotel is nice .
Stayed 3 nights in Jun 2023

8/10 Good

Valbona

Liked: Cleanliness, amenities
Rooms need some improvements but overall nice property.
Stayed 3 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Beautiful property. Very clean. All staff extremely helpful and polite. Looking forward to returning!
Stayed 4 nights in May 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, clean, and very friendly staff. The area a bit too touristic for my taste, but that's ok.
Stayed 4 nights in Sep 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came back for a second year with our 2 boys and loved our stay yet again. We were given a free upgrade to a superior family mezzanine room which was a fab start to the stay. Our balconies overlooked the harbour, our favourite pool and the mountains behind. The breakfast buffet was a highlight, as it was last year, the pools were always accessible and never overcrowded and the safety of the resort meant we were never worried about the boys (10 and 12) going between beach and pool. The room was ideal for our family. The hotel is situated in the middle of loads of family friendly restaurants all serving delicious food and we were able to rent a car for the day easily, with access to the hotel’s free parking also.
View from our balcony
The beach
Stayed 7 nights in Aug 2025

10/10 Excellent

Taru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice holiday with kids

We were traveling with two families, children 4, 5, 7 and 7. The hotel was great! Lots of great pools, great location and really nice two bedroom room. Animation team, which was responsible for the program and especially children / kids club was great. Our kid spent 1-2 hours each day (except one) in kids club and also joined the mini disco in the evening. There were lots of great people in the animation team and our kids loved those people there. There are also really many nice restaurants near by. I can only recommend and we are already planning another trip there next summer.
Stayed 10 nights in Jul 2023

6/10 Okay

Melissa

Disliked: Staff & service
The hotel is in a great location and has all the amenities necessary for a family holiday. Was disappointing that there was absolutely no guest/ customer service. All inclusive is terrible and confusing along with the processes and systems the hotel has. Such a shame for a property that could be amazing. A let down for our family holiday and won’t return in future.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 11 nights in Jul 2025

4/10 Poor

Matthew

Liked: Cleanliness, amenities
Disliked: Staff & service
Staff was very strange during check-in. They tried to "offer" me another room at a nearby property taking me with a golf cart to another building of their about a 1/4 mile away. Apparently they have other buildings not connected to the main hotel and they want more people to stay at those locations since they are unknown however the way they conducted business was very fishy. They would go in the back multiple times to discuss things in private and come back and tell me something and then go back again. Furthermore, we were never notified that the sunbeds directly behind the hotel were pay per use which I would have had no issue with had I known. On the 1st day of using them, I was approached by a man with a credit card machine after laying the sunbed for a 2 hours and still using it and was told I owe him 7.50 Euro per bed and I asked him why and he said it was their policy. I informed him that no one told us and he said it was on the sign near the beach hut area, I looked and there was no sign at all. I paid him but it was a very unneccessary experience and the weird thing is he only charged 1/3 of the guests. He would do a row or two of sunbeds then leave back to the hut. Then there were the random hotel workers asking to give you a massage but do not understand the word No. My friend who booked his own room with them told them multiple times No but one of them proceeded to touch him and start massaging his foot. Very unprofessional. Definitely NOT 5 Stars
Stayed 5 nights in Aug 2025

10/10 Excellent

grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely well managed hotel with friendly accommodating staff. Beautiful surroundings, excellent value for money.
Stayed 7 nights in Aug 2025

10/10 Excellent

Senayet

Liked: Cleanliness, amenities
Beautiful ocean view and customer service excellent
Stayed 3 nights in Aug 2025

10/10 Excellent

Rosina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool in the room was great!!! Staff is excellent. Amaryllis was so helpful and kind. She was so patience in booking our excursions. The only thing I would like to see if blue walls or tiles around the outdoor pool in our room. The beige is blah but otherwise we had a ball.
Stayed 7 nights in Aug 2025

4/10 Poor

Gheorghe

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I booked this hotel through Expedia, and while there were a few good aspects, my overall experience was quite disappointing. What I liked: The location is convenient and close to many attractions. The hotel is clean and well-maintained. The food was acceptable — not bad, but not impressive either. What I didn’t like: There is a daily fee for using the in-room safe, which feels unreasonable for a hotel in this category. The room did not have an iron, which is a basic amenity I expected. Beach chairs and umbrellas are not included — you have to pay extra for them, even though this was not made clear during booking. However, the most frustrating part of my stay was a serious issue with the reservation. I booked and paid for an All Inclusive package via Expedia, but upon arrival, the hotel claimed I only had Half Board. To make matters worse, the confirmation email from Expedia did not clearly state the meal plan included in the reservation. It only listed the room type, the number of guests, and my name — no mention of whether it was All Inclusive or Half Board. This lack of transparency resulted in me being denied the services I had paid for. I felt misled and extremely disappointed. I trusted that Expedia would provide all the essential booking details, and I was not expecting to have to dispute what should have been a straightforward All Inclusive stay. I strongly advise future travelers to double-check every single detail of their reservation.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in a great location a lot of options .
Stayed 9 nights in Jul 2025

4/10 Poor

Galina

Disliked: Staff & service
This hotel is not a 5 star I would rate it as a 2 star. Staff is not friendly. Starting from check in everything was wrong. The day of arrival they told us that we will be going to another hotel because they don’t have rooms for us and that they upgraded our rooms to suites in a sister hotel much farther away. We were meeting at this hotel with my cousin and her husband that we haven’t seen in years, and they wouldn’t extend the offer to them as well, so of course we didn’t accept the offer. After declining, our rooms were magically available. Once we got in our rooms, there was an extra cot in both rooms so I guess those rooms were for a family of three. My kids had their own room and one day one of the staff members walked in the room without notice while my daughter was in the there, asking to remove our stuff so they could take it. This is unacceptable. The pool beds were reserved with towels and books early in the morning till evening even though no one was there. So getting beds by the pool was a challenge. Also it was not mentioned to me at anytime that in order to lounge on the beach we have to pay 7.50 euros per chair each day. For the buffet dinner we were charged 29.00 euros per person which we were unaware did not include any drinks whatsoever, not even water. If they could charge me for breathing they would. For the money I paid for this hotel, I expected higher quality. I would not go back to this hotel and I will not recommend to my family and friends.
Stayed 4 nights in Jul 2025

6/10 Okay

Julie

Liked: Cleanliness, staff & service, amenities
Hotel was really clean, food lovely and can cater for all. Did not feel this hotel was value for money. Limited day time activities and a DJ once a week which was awful. For a 5 star hotel it should have better options for the evening. Also sevixe in dining rooms was poor.
Stayed 10 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var andra gången som vi bodde på hotellet, första gången var 2023. Frukost, pool, rummet, aktiviteter, framför stranden, centralt I Platanias, perfekt. Ser fram att komma tillbaka.
Stayed 9 nights in Jun 2025

6/10 Okay

marjo

Liked: Cleanliness, staff & service, property conditions & facilities
Ei mikään hääppöinen AI-tarjoilu, etenkin snacksit oli heikot. Ranta kiva, vaikka tuolit maksavat erikseen 15e/pvä. Useita pienehköjä uima-altaita, jää "resort-fiilis" vähälle. Kiva henkilökunta, ihanat näkymät ravintolasta, kannattaa mennä ylimpään kerrokseen syömään.
Stayed 4 nights in Jun 2025

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Love the resort, very convenient and clean. On a beautiful beach.
Stayed 4 nights in Jun 2025

8/10 Good

Amathea Olsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell og god mat☺️
Stayed 7 nights in Jun 2025

8/10 Good

Sanna

Liked: Cleanliness, amenities
Hyvät tyynyt , siistiä
Stayed 7 nights in May 2025

10/10 Excellent

Jake

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic
Stayed 6 nights in May 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In love with this place

Beautiful Hotel resort, just loved it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det varierte litt på vaskingen av rommene i forhold til hvem som utførte jobben. Ellers et fantastisk opphold ved et nydelig hotell.
Stayed 2 nights in Apr 2025

8/10 Good

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the reception is very friendly and helpful but the room service doesn’t always respect the do not disturb sign and will not only walk in (more than once) whether you’re still in bed or in the shower but will insist to ask to clean the room even when you say no. It’s unfortunate because the rest of the experience, amenities, site, etc. Was excellent.
Stayed 10 nights in Jul 2024