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Embassy Newcastle, Sure Hotel Collection by Best Western

2.5 star property
Hotel in Gateshead with free parking

Choose dates to view prices

Photo gallery for Embassy Newcastle, Sure Hotel Collection by Best Western

Exterior
Reception
Desk, free WiFi, bed sheets, wheelchair access
Exterior
Desk, free WiFi, bed sheets, wheelchair access
Located in Team Valley, Embassy Newcastle, Sure Hotel Collection by Best Western offers practical comforts like laundry facilities and in-room WiFi. Guests can relax with attentive concierge services and 24/7 front desk staff ready to assist with any request.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi
  • Parking included
The current price is S$86
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Desk, free WiFi, bed sheets, wheelchair access

Standard Room, 1 Double Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
TV
Fan
Sofa bed
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Desk, free WiFi, bed sheets, wheelchair access

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Free cots/infant beds
TV
Sofa bed - twin
Fan
Shower/bath combination
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Deluxe Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(8 reviews)

Highlights

Heating
Free cots/infant beds
TV
Sofa bed - twin
Fan
Shower/bath combination
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Deluxe Room, 2 Single Beds, Non Smoking

Highlights

Heating
TV
Fan
Sofa bed
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

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Exterior

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The price is S$116
includes taxes & fees
26 Oct - 27 Oct
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About the area

Map
Lobley Hill Road, Gateshead, England, NE11 9NA

What's nearby

  • Utilita Arena Newcastle - 3 min drive - 3.9 km
  • The Glasshouse - 4 min drive - 4.5 km
  • St. James' Park - 5 min drive - 5.2 km
  • Quayside - 5 min drive - 4.8 km
  • Northumbria University - 5 min drive - 5.2 km

Getting around

  • Dunston Station - 3 min drive
  • St James Station - 5 min drive
  • Newcastle (NCL-Newcastle Intl.) - 16 min drive

Restaurants

  • ‪Saltwell Towers - ‬4 min drive
  • ‪The Highwayman - ‬3 min drive
  • ‪Valley Farm - ‬7 min walk
  • ‪Papa Johns Pizza - ‬16 min walk
  • ‪Chow Chow - ‬3 min drive

About this property

Embassy Newcastle, Sure Hotel Collection by Best Western

Hotel near St. James' Park
Embassy Newcastle, Sure Hotel Collection by Best Western provides laundry facilities and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Smoke-free property, concierge services and a vending machine
  • A 24-hour front desk
Room features
All guest rooms at Embassy Newcastle, Sure Hotel Collection by Best Western have amenities, such as free WiFi.
Extra amenities include:
  • Heating and fans
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Similar properties

Reception

The Reston Hotel Part of AG Collection

  • Free WiFi
  • Breakfast available
  • Parking available
  • Housekeeping
8.8 out of 10, Excellent, 20 reviews
The price is S$86
includes taxes & fees
26 Oct - 27 Oct
The Reston Hotel Part of AG Collection

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Fan
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts

Property is also known as

Premier Inn Newcastle South Hotel Gateshead
Premier Inn Newcastle South Hotel
Premier Inn Newcastle South Gateshead
Premier Inn Newcastle South Hotel Newcastle Upon Tyne
Premier Inn Newcastle South
Embassy Newcastle, Sure Hotel Collection by Best Western Hotel

Frequently asked questions

Is Embassy Newcastle, Sure Hotel Collection by Best Western pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Embassy Newcastle, Sure Hotel Collection by Best Western?

As of 23 Oct, 2025, prices found for a 1-night stay for 2 adults at Embassy Newcastle, Sure Hotel Collection by Best Western on 2 Nov, 2025 start from S$85.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Embassy Newcastle, Sure Hotel Collection by Best Western?

Self-parking is free at this property.

What time is check-in at Embassy Newcastle, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Embassy Newcastle, Sure Hotel Collection by Best Western?

Checkout is at 11:00 AM.

Where is Embassy Newcastle, Sure Hotel Collection by Best Western located?

Located in Team Valley, this hotel is within 3 miles (5 km) of Saltwell Park, Life Science Centre and High Level Bridge. Newcastle-upon-Tyne Discovery Museum and Genting Casino Newcastle are also within 3 miles (5 km). Dunston Station is 23 minutes by foot.

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Embassy Newcastle, Sure Hotel Collection by Best Western Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 14 out of 42 reviews
Rating 8 - Good. 18 out of 42 reviews
Rating 6 - Okay. 6 out of 42 reviews
Rating 4 - Poor. 3 out of 42 reviews
Rating 2 - Terrible. 1 out of 42 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Oct 2025

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities
Staff great
Stayed 3 nights in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice surprise

Great to see a hotel refurbished, ideal location. Great staff.
Stayed 1 night in Jul 2025

6/10 Okay

Suwayne

Disliked: Staff & service, amenities
The bathroom had too many hairs in it and the people at reception need some customer service training.Otherwise the stay for 1 night was not bad.
Stayed 1 night in Aug 2025

4/10 Poor

Inosh De

Disliked: Cleanliness, staff & service, property conditions & facilities
Lets say I wouldn't stay there again.
Stayed 1 night in Jul 2025

10/10 Excellent

Pragati Kumar

Liked: Cleanliness, amenities, property conditions & facilities
This is an excellent, value for money budget hotel. Most facilities are at par with what you would expect from a budget hotel but most outstanding feature is its very helpful staff. Adam is a star. He went above and beyond with anything we needed help with. All other staff we interacted with - Sumit, Helen, Caroline - were all very kind and helpful. Kudos to the management for hiring such awesome people. The next door pub waggon team is also an asset, good food at reasonable prices. Convenient location, felt safe, plenty of parking - couldn’t ask for more.
Stayed 2 nights in Jul 2025

8/10 Good

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could hear steps in room above. Loud sounds along corridor but it did seettle down
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Not the best experience

Greeted with massive pile of mattresses in the car park (not the best welcoming view - apparently awaiting council collection). Couldn't access the building to get to reception (have to be buzzed in). Looks like an old Premier Inn that's been run down and a few new signs up. Room was nice and big but run down. Poor state of furniture.
Stayed 1 night in Jul 2025

8/10 Good

Karmen

Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Stayed 2 nights in Jul 2025

8/10 Good

Daria

Stayed 4 nights in Jul 2025

8/10 Good

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Sharon

Stayed 1 night in Jul 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ich bin super zufrieden

Ich habe die Nacht in diesem Hotel sehr gut geschlafen. Das Bett war super bequem - nicht zu hart, nicht zu weich - und die Bettdecke ebenso klasse. Das Hotel wird nach und nach die Zimmer renovieren... meines kommt wohl auch bald dran. Gut - es war noch veraltet, aber auf jeden Fall wirklich sauber. Hier hätte ich es auch noch ein paar Nächte aushalten können.
Stayed 1 night in Jul 2025

8/10 Good

michael

Stayed 1 night in Jul 2025

2/10 Terrible

michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

Disgusting
Stayed 2 nights in Oct 2021

8/10 Good

Lindsay

Stayed 1 night in Sep 2021

6/10 Okay

Johnny

Liked: Cleanliness

Good

It was okay I think you need more electricity sockets in the room
Stayed 1 night in Sep 2021

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hassle free overnight stay

Just on an over night stay, arrived and got my room key at 15.15 had a freshen up and then back to the hotel by 10Pm. Good size double room all clean, tidy and just what i needed. tea and coffee facilities with the offer of more when i checked in. Comfy bed had a back room so no real noise. All in all a hassle free stay. Hotel is just off A1 on the edge of an industrial estate, pub next door and local food outlets near by. No food at hotel for me not a problem. if i was hungry or needed breakfast then perhaps not the place to stay.
Stayed 1 night in Sep 2021

4/10 Poor

Charles Edward

Liked: Staff & service
Disliked: Property conditions & facilities
It is the first time that I have ever stayed at a hotel that does not provide pillow cases. I slept on the actual pillows! It was supposed to be a luxury room: yes, a luxury room that provided only one coffee and one tea sachet each! I am given more at Travelodge!
Stayed 1 night in Sep 2021

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Embassy Hotel Gateshead

Great value stay with hotel just off A1 with handy Greene King pub next door for evening meal. Bed very comfortable and with free parking all around ideal stop over on way home and close to shops and entertainment as well
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, perfect location.

Great stay, the staff were so helpful and accommodating. No restaurant actually at the hotel but there is a great pub attached.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Adequate

It was adequate. We were a little disappointed that tge twin room we requested was just a normal room with a double bed and the other bed was a converted couch that was slightly sloping. It was hot in the room too, with no way to cool it down. The staff were all super nice though!
Stayed 3 nights in Jul 2021