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Hotel Avenida Cancun

2.5 star property
Hotel in Cancun with a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Avenida Cancun

In-room safe, desk, soundproofing, bed sheets
Front of property
Staircase
Flat-screen TV
In-room safe, desk, soundproofing, bed sheets
Hotel Avenida Cancun sits in downtown's center, blending recreation with practicality. Guests can play a round of golf, connect to WiFi in common areas, and benefit from staff members who provide attentive service tailored to individual needs.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Quadruple Room Standard

In-room safe, desk, soundproofing, bed sheets

Quadruple Room Standard

  • 16 sq m
  • Sleeps 4

View all photos for Superior Double Room

In-room safe, desk, soundproofing, bed sheets

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
In-room safe
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

In-room safe, desk, soundproofing, bed sheets

Standard Double Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
In-room safe
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, soundproofing, bed sheets

Standard Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King

In-room safe, desk, soundproofing, bed sheets

Superior King

Highlights

Separate dining area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Standard

In-room safe, desk, soundproofing, bed sheets

Double Room Standard

  • 16 sq m
  • Sleeps 2

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About the area

Map
Avenida Jóse López Portillo, Supermanzana 60 Mza. 14 Lt. 01 y 02, Cancun, QROO, 77514

What's nearby

  • Las Plazas Outlet Cancun - 19 min walk - 1.6 km
  • Las Palapas Park - 7 min drive - 2.8 km
  • Cancun Mall - 7 min drive - 2.2 km
  • Plaza 28 - 8 min drive - 2.8 km
  • Plaza Las Americas - 10 min drive - 3.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪El Fogón del May - ‬3 min walk
  • ‪antojitos veracruzanos - ‬1 min walk
  • ‪Doña Yoli Quesadillas Y Carnitas - ‬2 min walk
  • ‪Little Caesars Pizza - ‬6 min walk

About this property

Hotel Avenida Cancun

Hotel near Cancun Mall
Located close to Plaza Las Americas, Hotel Avenida Cancun has plenty to offer. Stay connected with free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Self-parking (surcharge), a 24-hour front desk and smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All 57 rooms boast comforts such as air conditioning and separate dining areas, as well as thoughtful touches such as safes and sound-insulated walls.
Other amenities include:
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with cable channels
  • Separate dining areas, fridges and daily housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)

Family friendly

  • In-room refrigerator
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from 28 June 2025 to 28 February 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Hotel Avenida Cancun
Avenida Cancun
Hotel Avenida Cancun Hotel
Hotel Avenida Cancun Cancun
Hotel Avenida Cancun Hotel Cancun

Frequently asked questions

Is Hotel Avenida Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Avenida Cancun?

Self-parking is available for a fee.

What time is check-in at Hotel Avenida Cancun?

Check-in start time: 3 PM; check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Avenida Cancun?

Checkout is at noon.

Where is Hotel Avenida Cancun located?

Located in Downtown Cancun, this hotel is within 1 mile (2 km) of Extreme Adventure, La Sagrada Familia Parish and Mercado 28. Las Plazas Outlet Cancun and Andres Quintana Roo Stadium are also within 2 miles (3 km).

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Reviews

Hotel Avenida Cancun Reviews

8.0

Very good

8.2

Cleanliness

7.4

Location

8.0

Staff & service

7.6

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 151 out of 333 reviews
Rating 8 - Good. 84 out of 333 reviews
Rating 6 - Okay. 50 out of 333 reviews
Rating 4 - Poor. 15 out of 333 reviews
Rating 2 - Terrible. 33 out of 333 reviews

Reviews

10/10 Excellent

Sinai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and easy to find. Good food in surrounding area, nice staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Yaser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and great affordable place to stay
Stayed 1 night in Aug 2023

10/10 Excellent

Dung Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay here, staff were very friendly and helpful.
Stayed 5 nights in May 2024

10/10 Excellent

Mohammad Shakhawat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are really amazing! The property is also well maintained and clean.Our stay was really comfortable.My whole tour was hassle free in Mexico.I would like to thank everyone who helped me to take this to happen.Looking forward for next trips.
Stayed 4 nights in May 2025

10/10 Excellent

ranee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and reasonable pricing one of the best restaurants across the road the tacqeria had wood fired steak etc amazing
Stayed 1 night in Aug 2024

10/10 Excellent

ricardo

Nice an clean an clean place,cant wait to go back!!
Stayed 1 night in Jan 2024

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend this hotel it’s closed to many amenities and only 15 minutes from airport and public beach

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very first time travelling to Cancun, Mexico, I did not speak a single word of Spanish but the staff were still very polite and understanding. The room was nice a quiet. It was a culture shock when I researched you shouldn’t drink the water. Im glad I stayed here because it’s very affordable. Thank you everyone at this location I will definitely stay again the next time im in Cancun.
Stayed 4 nights in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is awesome in Cancun with a very nice airport! Viva Mexico
Stayed 1 night in Feb 2024

10/10 Excellent

Oscar Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 1 night in Feb 2025

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and cheap

Clean and cheap. Good staff.
Stayed 1 night in Aug 2023

8/10 Good

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
It’s not in downtown. Note that. It’s alittle far away
Stayed 2 nights in Nov 2024

8/10 Good

Hiroshi

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Great staff, right next to a supermarket, and a good deal for the price! My only concern was the surrounding neighborhood, which didn't feel like the safest area.
Stayed 3 nights in Dec 2023

6/10 Okay

JORGE ARTURO

X
Stayed 1 night in Sep 2024

8/10 Good

Martha

Liked: Cleanliness, property conditions & facilities
Was very clean but very far from the zona hotelera I have to take 2 buses and is not at downtown is in a bad area
Stayed 2 nights in May 2023

6/10 Okay

Annette

Disliked: Room comfort

Cheap

Customer service assistance was provided and quick service. Difficult to sleep in the mattress you will feel the springs.
Stayed 1 night in Oct 2024

6/10 Okay

Peter

Liked: Staff & service
This is a hotel directed at the Mexican clientele. It is located in a solid, working-class area where American tourists seldom go. The amenities are very basic but adequate and very affordable. The staff is not bilingual, but their hearts are as big as their English vocabulary is small.
Stayed 7 nights in Jul 2023

8/10 Good

Melina

Liked: Cleanliness, staff & service, property conditions & facilities
It's ok
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Clean Safe Value

Take the Red Bus ADO from the airport to the Cancun city for $7 or 120 Mexican pesos. Then an uber or taxi to the hotel in 5 minutes. You could walk buts its about 35 minutes. Hotel has good food areas and restaurant options. People are nice. Good if you need a place in downtown Cancun not the hotel zone.
Stayed 1 night in Aug 2023

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities
Where do I even begin? The neighborhood was terrifying. This is not a safe area for Gringos, and this should be stipulated on Expedia! The hotel was very poor quality. It smelled like rotten mildew. There was no telephone in the room. The door lock was very flimsy! The noise outside was incredible, as it seems to be on a major road. It is not possible to walk to resources, as it is way too hot and also very unsafe. There was a security camera outside the shower window, which is highly suspicious.
Stayed 5 nights in Apr 2025

6/10 Okay

Perfetou

Liked: Cleanliness, staff & service
An average accommodation, limited food availability. Rooms are clean, wifi connection is good though i uses my own data connection .staff were friendly. The only problem i see is that nobody speaks english from all the staff which should have been a priority since they cater most of the foreingers.
Stayed 3 nights in Jun 2023

8/10 Good

Joshua

Liked: Cleanliness, staff & service
It's off the resort path so if you don't speak Spanish it will be a barrier. The kitchen is also non functional now. Places close to eat and grocery shop should need be
Stayed 7 nights in Jul 2023

4/10 Poor

Neroosen

Liked: Cleanliness
Disliked: Staff & service, amenities
The staff are rude and the bed is like a rock. I had severe back pain. Staff are rude and no room service

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad
Stayed 7 nights in Jun 2024