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Heaven Restaurant & Boutique Hotel

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Luxury
VIP Access
4.0 star property
9.2

Wonderful

Serene luxury in Kigali's heart

An oasis of calm in Kigali, this boutique hotel features serene landscaping and a beautiful pool area. Delight in included massage services and savour delicious meals at the Fusion restaurant.

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
The current price is S$153
includes taxes & fees
6 Jun - 7 Jun

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The property charges 4 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 30.0 per night.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 35.00 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night
  • Credit card charges are subject to a surcharge of 4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 13 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Heaven Restaurant & Boutique Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 6:00 PM.

How much does it cost to stay at Heaven Restaurant & Boutique Hotel?

As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Heaven Restaurant & Boutique Hotel on 6 Jun, 2026 start from S$153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heaven Restaurant & Boutique Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Heaven Restaurant & Boutique Hotel?

Self-parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Heaven Restaurant & Boutique Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Heaven Restaurant & Boutique Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Heaven Restaurant & Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35.00 per vehicle applies.

Where is Heaven Restaurant & Boutique Hotel located?

Located in the heart of Kigali, this spa hotel is 0.4 mi (0.7 km) from Union Trade Center and 2.7 mi (4.4 km) from Kigali Convention Centre.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 236 out of 340 reviews
Rating 8 - Good. 70 out of 340 reviews
Rating 6 - Okay. 24 out of 340 reviews
Rating 4 - Poor. 6 out of 340 reviews
Rating 2 - Terrible. 4 out of 340 reviews

Reviews

Verified

10/10 Excellent

Lauren

Great stay - lovely service and beautiful grounds. Really enjoyed the food at the hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

elizabeth

Liked: Amenities, property conditions & facilities
The staff, the restaurants and food, the proximity to city. The rooms are decorated traditional Rwandan which is lovely.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful and responsive. Room was clean and spacious and had everything needed - ample towels and toiletries, nice hot water, tea and coffee station, filtered water, mosquito net and comfy bed. Turn down service left tasty cookies for bedtime snack. Breakfast at the restaurant was made to order and had plentiful offerings. In a very nice walkable location.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Luz Marilis

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean, beautiful, delicious breakfast included.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Luz

Liked: Cleanliness, amenities, property conditions & facilities
Friendly & wonderful staff, clean and beautiful room, delicious hot & healthy breakfast included.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Luz Marilis

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, outstanding hot breakfast with variety included, clean and beautiful room, very nice pool.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast, clean facilities, and easy check in.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Was looking forward to staying here after reading great things about it. Very underwhelmed with the experience. The room was small and dated and needed general maintenance. We had made two separate bookings because we extended our stay before we had even arrived. We were not able to just stay in the room, we had to check out at 11 and move to another room at check in time. The WiFi was very spotty. The pool area was very small.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

RENEE

Liked: Cleanliness, staff & service
friendly staff, very clean, gym pool and all the facilities are exceptional
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities
Great staff, super clean, great location
Stayed 3 nights in May 2025
Verified

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & helpful staff, high-quality dining, great amenities & reasonably-priced. Really enjoyed my stay & would thoroughly recommend this hotel.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully presented & managed hotel with very friendly & helpful staff. I thoroughly enjoyed my stay.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Medical mission team

The staff was more than accommodating, the grounds were beautiful, the food was fantastic.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, dedicated staff; Comfortable spacious, clean rooms, and excellent restaurant. This is my second time staying and I plan to come back.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place at a good price. Excellent breakfast and coffee.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Excellent location in a beautiful space.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time here I enjoyed and the staff are great help
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms quite basic but the environment is wonderful. Plenty of places to sit, inside or out and enjoy the garden or restaurants. Food at the Fusion restaurant was excellent.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a nice area near downtown. Very nice restaurant and pleasant staff.
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service
Room has everything you need. It is kept very clean. Nice pool. Restaurants close by, nice food good staff service but expensive. Small improvements. New hairdryer needed, cut out every minute of use, noisy fridge in room. The previous person turned it off so it was full of water. The bed was quite hard, but ok. We upgraded from a budget room, not much better.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner at Fusion Restaurant was FANTASTIC
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is outstanding and extremely helpful.
Stayed 9 nights in Dec 2024
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, very friendly staff.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, we had a great experience. The staff were friendly, the room was clean, and the food in the restaurant was excellent!
Stayed 1 night in Sep 2024
Verified

8/10 Good

Jacques

Liked: Cleanliness, property conditions & facilities

hotel/Restaurant

The hotel met expectations, and the staff provided satisfactory service with a welcoming demeanor. However, the dining experience at the restaurant was underwhelming, contrasting with its previously acclaimed reputation as a premier culinary destination in Kigali. The quality and flavor profiles have noticeably declined, prompting the need to seek alternative dining options.
Stayed 4 nights in Aug 2025