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Swissôtel Al Maqam Makkah

5.0 star property
Escape to an eco-certified oasis with world-class amenities like free WiFi. Savor your stay in style with top-notch services at your fingertips.

Choose dates to view prices

Swissôtel Al Maqam Makkah, near the Great Mosque of Makkah, offers a tranquil retreat with a coffee shop/cafe, grocery store, and shopping mall on site. Unwind in the library or get pampered at the hair salon - guests rave about the helpful staff and prime location.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
The current price is S$236
includes taxes & fees
15 Jun - 16 Jun
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About this property

Swissôtel Al Maqam Makkah

  • Luxury hotel near Great Mosque of Makkah
  • Close to The Clock Towers and Kaaba, Swissôtel Al Maqam Makkah provides a corner/local shop, a shopping centre on-site and a coffee shop/cafe. In addition to a hair salon and a library, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Buffet breakfast (surcharge), a banquet hall and wedding services
    • Free newspapers, ATM/banking services and a 24-hour front desk
    • Concierge services, a front desk safe and a lift
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 1624 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches such as free WiFi and desk chairs.
  • Other amenities include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Baths or showers, free toiletries and hairdryers
    • 55-inch Smart TVs with satellite channels
    • Free infant beds, coffee/tea makers and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Globe – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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9.2 out of 10, Wonderful, 1,024 reviews
The price is S$245
includes taxes & fees
14 Jun - 15 Jun
Swissôtel Makkah
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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 16

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

A valid permit to perform Hajj must be presented at the airport and check-in at the property from May 1-June 10, 2026.

During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for SAR 500.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately SAR 370 for adults and from SAR 185 for children
  • Rollaway bed fee: SAR 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007391

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Frequently asked questions

Is Swissôtel Al Maqam Makkah pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Swissôtel Al Maqam Makkah?

As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Swissôtel Al Maqam Makkah on 15 Jun, 2026 start from S$236, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Swissôtel Al Maqam Makkah?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Swissôtel Al Maqam Makkah?

Checkout is at noon.

Where is Swissôtel Al Maqam Makkah located?

Located in Makkah City Center, this luxury hotel is within a 5-minute walk of The Clock Towers and Great Mosque of Makkah. Kaaba is 0.4 mi (0.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 619 out of 1001 reviews
Rating 8 - Good. 200 out of 1001 reviews
Rating 6 - Okay. 82 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 66 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Noorbegum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very close to Masjid e Haram. The amenities provided was very excellent. Staff was also specifically Shahid (Room Service) was very helpful and friendly. I would 💯 book this hotel again for my next trip in sha Allah.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Malak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service and location. Best view over Kaaba
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

RAWAN

Liked: Cleanliness, staff & service, property conditions & facilities
The service was really good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sheikh

Liked: Cleanliness, amenities, property conditions & facilities
The room and location was amazing
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Feroz

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and the location was perfect.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Umayr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent five star hotel which is luxurious. It has the easiest and quickest lifts to make your way to the kabah, 1 lift from reception and you are outside. Breakfast and dinner is amazing with lots of options in the buffet. The hotel has an amazing kabah view - I would highly recommend staying at the hotel.
Stayed 11 nights in Feb 2026
Verified

10/10 Excellent

Leen

Liked: Cleanliness, staff & service, amenities
Amazing room service, breakfast & cleanliness.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

CHAUDHARY Asif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and great service by housekeeping staff. Got free upgrade with kaba view thanks we appreciate
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities
Location was excellent, services in general were great and the breakfast was outstanding!
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Syed

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, good breakfast and convenient location close to Harem
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alkassoum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, very friendly staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

MUHAMMAD

Liked: Cleanliness, property conditions & facilities
It was very comfortable, clean
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Salahudin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was courteous
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Mohammed

Liked: Cleanliness, staff & service
Close to Haram. Staff are amazing but property dated and needs some work. Had to wait a long time to checkout.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Hamidur

Liked: Cleanliness, amenities, property conditions & facilities
⭐⭐⭐⭐⭐ Excellent Hotel in Makkah I had an excellent experience at this hotel. Everyone was very nice, friendly, and helpful. The service and hospitality were truly outstanding. I highly recommend this hotel to anyone coming to Makkah for Umrah or Hajj — you won’t be disappointed!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Usman

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Very clean, great facilities, and wonderful staff. Special thanks to Raghad at reception — she was incredibly helpful, understanding, and went above and beyond to accommodate our needs. Highly recommend!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Talal

Liked: Cleanliness, amenities, property conditions & facilities
Yes, room was very clean & the staff were very courteous.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great services
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

SULAYMAN

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very clean, The housekeeping! Shah is a great employee
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ramsha

The staff are so kind and useful. Highly recommend! everything is clean and tidy, constant check ins to make sure everything is going well.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

hasan

Liked: Cleanliness, amenities, property conditions & facilities
1st thing, access to Haram, very smooth. 2nd excellent breakfast. Staff very courteous. Lastly hotel helped arranging for taxi/ shuttle from hotel to Jeddah airport. Very smooth check in and check out
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nassar

Clean rooms fab food excellent location and friendly staff will be back again.varied breakfast and fab evening meal.. highly recommended.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Yousef

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at this hotel 3 times and each visit has been great. I will only stay at this hotel when I go for Ummrah. Staff is outstanding to meet your every need, it is a 2 minute walk to the kaba, and the food is delicious.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Huda

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff were friendly and helpful. Check in took some time. Hotel is conveniently located near Masjid Al Haram.
All prayers can be heard in the room and prayed in the room
Comfortable bedding
Twin bedroom
Double closet with locker
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice nice Good hotel
Stayed 4 nights in Sep 2025