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Crowne Plaza Kunshan by IHG

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Luxury
5.0 star property
9.0

Wonderful

Elegant escape with vibrant shopping access

Connected to a vibrant shopping centre, this hotel features elegant architecture and a welcoming atmosphere. Delight in the indoor pool with sun loungers, two exquisite restaurants, and a well-equipped health club.

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Housekeeping
  • 24/7 front desk
The current price is S$102
includes taxes & fees
12 Nov - 13 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 King Bed, Club lounge access, City View

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, Club lounge access, City View

Highlights

Air conditioning
Free cots/infant beds
TV
Down duvet
Separate bedroom
Private bathroom
Separate bath and shower
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Down duvet
Separate bedroom
Private bathroom
Separate bath and shower
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Down duvet
Separate bedroom
Private bathroom
Separate bath and shower
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access

Separate bathtub and shower, free toiletries, hair dryer, bathrobes

Suite, 1 Bedroom, Club lounge access

Highlights

Air conditioning
Free cots/infant beds
TV
Down duvet
Separate bedroom
Private bathroom
Separate bath and shower
Hairdryer
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, down duvets, minibar, in-room safe

Standard Room

Highlights

Air conditioning
Free cots/infant beds
TV
Down duvet
Separate bedroom
Private bathroom
Separate bath and shower
Hairdryer
  • Sleeps 3
  • 1 Twin Bed

Standard Room (Upgraded)

Highlights

Air conditioning
Free cots/infant beds
TV
Down duvet
Separate bedroom
Private bathroom
Separate bath and shower
Hairdryer
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Accessible

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds, Accessible

Highlights

Air conditioning
Free cots/infant beds
TV
Down duvet
Separate bedroom
Private bathroom
Separate bath and shower
Hairdryer
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
TV
Down duvet
Separate bedroom
Private bathroom
Separate bath and shower
Hairdryer
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Dining Area)

1 bedroom, down duvets, minibar, in-room safe

Suite, 1 Bedroom (Dining Area)

Highlights

Air conditioning
Free cots/infant beds
TV
Down duvet
Separate bedroom
Private bathroom
Separate bath and shower
Hairdryer
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Free cots/infant beds
TV
Down duvet
Separate bedroom
Private bathroom
Separate bath and shower
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, City View (High Floor)

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds, City View (High Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
TV
Down duvet
Separate bedroom
Private bathroom
Separate bath and shower
Hairdryer
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Club lounge access, City View (Lounge Access)

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds, Club lounge access, City View (Lounge Access)

Highlights

Air conditioning
Free cots/infant beds
TV
Down duvet
Separate bedroom
Private bathroom
Separate bath and shower
Hairdryer
  • City view
  • Sleeps 3
  • 2 Twin Beds
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About the area

Map
No 699 Zizhu Road, Yushan Town, Kunshan, Suzhou, Jiangsu, 215300

What's nearby

  • Tinglin Park - 4 min drive - 3.4 km
  • Suzhou International Expo Center - 27 min drive - 35.4 km
  • Jinji Lake - 29 min drive - 36.1 km
  • Shanghai International Circuit - 30 min drive - 41.0 km
  • Humble Administrator's Garden - 33 min drive - 46.8 km

Getting around

  • Yangshan South Station - 23 min drive
  • Suzhou North Station - 33 min drive
  • Hongqiao International Airport (SHA) - 63 min drive

Restaurants

  • ‪鄉親鵝肉城 - ‬4 min drive
  • ‪奥灶馆 | Ao Zao Guan - ‬3 min drive
  • ‪Ciao Bar - ‬3 min drive
  • ‪Chaos Room - ‬4 min drive
  • ‪同丰饭店 - ‬4 min drive

About this property

Crowne Plaza Kunshan by IHG

Luxury hotel connected to a shopping centre
At Crowne Plaza Kunshan by IHG, you can look forward to dry cleaning/laundry services, a bar and a health club. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Chinese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
Other perks include:
  • An indoor pool, along with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), wedding services and a porter/bellboy
  • A billiards/pool table, a reception hall and luggage storage
Room features
All 312 rooms feature comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and bathrobes.
Extra amenities include:
  • Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with separate baths/showers and free toiletries
  • 43-inch TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Similar properties

Reception

Pullman Suzhou Taicang

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.8 out of 10, Exceptional, 10 reviews
The price is S$125
includes taxes & fees
16 Nov - 17 Nov
Pullman Suzhou Taicang

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: CNY 138 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 彩丰楼
  • 飨食汇

Things to do

  • Billiards/pool table
  • Health club
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

More

  • 21 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 280.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 138 per person
  • Rollaway bed fee: CNY 280.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Kunshan Hotel
Crowne Plaza Kunshan
Crowne Plaza Kunshan by IHG Hotel
Crowne Plaza Kunshan an IHG Hotel
Crowne Plaza Kunshan by IHG Suzhou
Crowne Plaza Kunshan by IHG Hotel Suzhou

Frequently asked questions

Does Crowne Plaza Kunshan by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crowne Plaza Kunshan by IHG?

As of 6 Nov, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Kunshan by IHG on 12 Nov, 2025 start from S$101.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Kunshan by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Kunshan by IHG?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Kunshan by IHG?

Check-in start time: 3 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Kunshan by IHG?

Checkout is at noon.

Where is Crowne Plaza Kunshan by IHG located?

Located in the heart of Suzhou, this luxury hotel is 2.4 mi (3.8 km) from Tinglin Park and 2.9 mi (4.6 km) from Wanda Plaza Kunshan. Yongxin Square and Kunshan Forest Park are also within 9 miles (15 km).

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Crowne Plaza Kunshan by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 36 out of 64 reviews
Rating 8 - Good. 22 out of 64 reviews
Rating 6 - Okay. 4 out of 64 reviews
Rating 4 - Poor. 0 out of 64 reviews
Rating 2 - Terrible. 2 out of 64 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

4.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Mostly above standard level
Stayed 4 nights in Jun 2023

10/10 Excellent

MUSA

Liked: Staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024

10/10 Excellent

Suet Mui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推薦的酒店

酒店服務很好, 員工很有禮貌很幫忙.
Stayed 1 night in Jul 2025

10/10 Excellent

Suet Mui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務人員有禮貌

整體都是滿分
Stayed 2 nights in Jul 2025

10/10 Excellent

Boon Fook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel and will back again
Stayed 1 night in Dec 2024

8/10 Good

YAU CHOR RAPHAEL

Liked: Cleanliness, room comfort
非常有水准的酒店
Stayed 2 nights in Oct 2024

10/10 Excellent

Chih-Hsien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
硬體跟服務都很好，旁邊就是商場，非常方便
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常推薦，吃東西方便，買東西也方便，隔壁就是大商場
Stayed 2 nights in Jan 2024

8/10 Good

CHIAHUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旁邊就是商場。 非常方便。 服務及房間整潔都很好
Stayed 2 nights in Sep 2023

6/10 Okay

yeongchul

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
주변 상권은 좋으나 저녁시간대 음악 소리 등 약간 시끄럽다. 수압이 너무 낮아 샤워기 사용이 거의 불가능 했다. 호텔 수영장 이용했는데, 아이들이 너무 많아 어린이 물놀이 풀장 같았다. 조식은 종류가 많았고, 맛과 서비스도 괜찮은 편이었다. 다른 지역 크라운 호텔에 비해 수준이 약간 부족한 느낌을 받았다.
Stayed 2 nights in Sep 2023

8/10 Good

HUNGYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
前台人手好像稍嫌不足, 等得比較久. 進房後發現還有清潔人員在清掃.
Stayed 3 nights in Apr 2023

10/10 Excellent

Wei Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

大致上都很棒

房間很大，隔音不錯，可惜浴缸有點髒，房間有股說不上來的味道(不知道是不是空調太久沒清潔還是霉味) 酒店位置很好，服務人員態度親切，只住了一晚有點可惜！
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Aug 2019

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice for a business stay.

Can't complain.
Stayed 11 nights in Mar 2019

10/10 Excellent

WEIXI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

行政房服务很不错

行政房很不错，行政楼层有自助餐，happy hour有免费酒水和点心
Stayed 1 night in Apr 2019

10/10 Excellent

Hiromi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

立地条件最高

ショッピングモールに隣接しているのでとても便利
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

立地良し

ホテルのレストランの立地が良いために何度も仕事で使いました。サービスも設備もどんどん悪くなる一方で残念
Stayed 1 night in Dec 2018

10/10 Excellent

Ding yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good stay experience.

Room is clean and bed is comfortable. Hotel location is close to a shopping mall. Breakfast is inclusive of a variety of food choice. The check-in reception personnel was not well trained to elaborate related services, room rate and credit card pre-charge. The temp control in the room does not really work, no heater function. Overall It's a good choice staying in Kunshan compare with other hotels.
Stayed 4 nights in Dec 2018

10/10 Excellent

Oscar

Bra hotell för en affärsresa
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Great place and good mall attached!

The hotel is very nice with a great breakfast option if you need to fill up before your day. The hotel is also attached to a high end mall with several food options on the bottom floor and top floor (and a Dairy Queen!) We did have trouble getting 4 towels for our family of four. We asked for 2 extra towels, which were promptly delivered. However, next time the cleaning service came through they only left 2 towels again. Besides this very small detail, everything else was very good!
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Still the best hotel in Kunshan for business trip but service need to be improved. Staffs are not so professional and not so kind...not many can understand English...worst when there are many group tourists... better change to another hotel when you find a big group!!
Stayed 2 nights in Aug 2018

10/10 Excellent

Hsiulan lan

Liked: Staff & service, property conditions & facilities, room comfort

除了游泳池很髒亂以外其他一切都很好

除了游泳池很髒亂以外其他一切都很好
Stayed 1 night in Sep 2018

8/10 Good

TZUHAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

好飯店

很舒服乾淨的環境
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Kunshan for a business trip, period!!
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

很好。