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Hotel Zoo Sofia

4.0 star property
Find your inner calm with a relaxing massage or steam room session. Then indulge your senses with delicious meals and scenic views from above.

Choose dates to view prices

Experience the best of Lozenets at Hotel Zoo Sofia, where relaxation meets indulgence. Unwind on the rooftop terrace, indulge in a rejuvenating massage or enjoy a meal at the on-site restaurant. With amenities like free in-room WiFi, coffee/tea in the lobby and an elevator for easy navigation.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is S$131
includes taxes & fees
22 May - 23 May
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Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 40.90

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.28 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 6.14 for adults and from EUR 6.14 for children
  • Secured self-parking fee: EUR 10.23 per night
  • Late check-out fee: EUR 40.90 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Zoo Sofia pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Zoo Sofia?

As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Hotel Zoo Sofia on 22 May, 2026 start from S$131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Zoo Sofia?

Self-parking is available for EUR 10.23 per night.

What time is check-in at Hotel Zoo Sofia?

Check-in begins at 2:00 PM.

What time is check-out at Hotel Zoo Sofia?

Checkout is at noon. Late checkout is available for EUR 40.90 (subject to availability).

Where is Hotel Zoo Sofia located?

Located in Lozenets, this hotel is within 3 mi (5 km) of Paradise Center, Vasil Levski Stadium and Vitosha Blvd. Vitoshka Boulevard and National Palace of Culture are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.8

Cleanliness

7.2

Location

8.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 26 out of 61 reviews
Rating 8 - Good. 26 out of 61 reviews
Rating 6 - Okay. 5 out of 61 reviews
Rating 4 - Poor. 2 out of 61 reviews
Rating 2 - Terrible. 2 out of 61 reviews

Reviews

Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very clean and comfortable.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with very spacious room. Good restaurant and excellent staff all around. Thanks for a great stay!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Boryana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay, nothing to complain about!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tihomir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable place to stay. The rooms are spacious and renovated, good breakfast, the parking lot is behind the hotel very convenient.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Sunday

Liked: Cleanliness, amenities, property conditions & facilities
Property in excellent condition
Stayed 1 night in May 2025
Verified

8/10 Good

Jure

Liked: Room comfort
Disliked: Property conditions & facilities

OK overnight stay but not more then that

Hotel is ok but room furniture outdated, definitely need to refresh rooms. Breakfast basic, staff not really friendly
Stayed 1 night in Mar 2023
Verified

2/10 Terrible

Poul Christian

Disliked: Cleanliness, staff & service, property conditions & facilities
For a 4 star hotel not to be able to serve dinner and the carpet floor look like there been a teenage party for weeks. Little security and room safe inop. Towls falling apart due to use and taxi did not show up twice.
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort

Disappointed

Hotels.com sold me a standard room with a free upgrade. I was given a basic room or could pay £60 per night for the free upgrade and was told they only have a few rooms they give free upgrades on. Eventually, the next day, got moved. However, the room then wasn’t serviced, I had to ask for some clean towels. The next day I was promised housekeeping but not till after lunch. At 4:30, still not done so had to have another conversation. Was very disappointed. Breakfast, cool instead of hot cooked breakfast, just in tin trays with no lids, the rest was bland. The coffee was ok. One of the bar staff was ok. One of the receptionists was ok. Location, in the middle of nowhere. The bathroom was tiny and would benefit from a refresh.
Stayed 6 nights in Jan 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Il soggiorno è stato piacevole, accoglienza e servizi ok. Credo non tornerò a mangiare nel ristorante per la scortesia dei camerieri. Specialmente un cameriere si è rivelato più volte scontroso e maleducato nei miei confronti, un peccato
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Pablo Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel fantastico. Repetire seguramente
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Conyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Verified

8/10 Good

Trajce

Liked: Cleanliness

Correct pas plus

Hôtel correcte pour le prix. Mais un pue limite pour un 4étioles. Pas de bouilloire dans la chambre comme indiqué. Petites chambres. Si non très propre. Personnel aimable.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший отель, в центр нужно ехать. Мы брали такси, стоит 5 евро, занимает 10 минут. Вокруг лес. Достаточно тихо, но вокруг ничего нет. Но мы сами выбирали этот отель, нам было удобно.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice, quiet and very clean. The staff was kind and friendly even accepted to check-in earlier than mentioned on the booking.
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

GUEORGUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel with great staff

Very nice hotel,clean room,very friendly and welcoming staff.
Stayed 1 night in Sep 2020
Verified

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place for airport overnight stay

Nice hotel. Good ratio quality/price. 10min drive from airport. Easy parking. Smiley staff at réception.
Stayed 1 night in Jul 2020
Verified

6/10 Okay

NenoPocev

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The check in experience with Petar was terrible. He was unwelcoming and unpleasant. I felt like he was trying not to check me in and help. I suggest that management can improve this process
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

HAKKI KURSAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was impeccable and clean

I was traveling through to Greece and it was a night stop over also to see the city.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

june

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing value...wonderful staff We were given an upgrade to an apartment which was perfect as I was in Sofia for dental work..so was able to make my own food as I was only able to eat certain things. Would highly recommend this hotel
Stayed 11 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy

Excellent hotel clean and comfortable
Stayed 1 night in Sep 2018
Verified

8/10 Good

Bart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
goede verhouding prijs/kwaliteit, genoeg keuze ontbijt, hotel juist naast de zoo gelegen, centrum gemakkelijk bereikbaar met taxi (kost normaal 6-7 leva)
Stayed 2 nights in May 2018
Verified

6/10 Okay

Paul

Liked: Cleanliness
It was ok..picture of hotel is not accurate..it looks nicer in the photo..hotel is 10feet off of a main road.. I guess when you've been to Vegas multiple times, every other place in the world pales in comparison
Stayed 3 nights in May 2018
Verified

10/10 Excellent

Junjian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice hotel compare with the price

The overall condition of the hotel is OK. But, the location is not so ideal since it's close to nowhere.
Verified

10/10 Excellent

kriticar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, easy parking, comfortable rooms, overall an excellent experience.
Stayed 2 nights in Aug 2017
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value!

Great location, convenient to the airport. Nice hotel, great price, safe parking. Plenty of spa amenities as well.