Does Insight Hospitality have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 9:00 PM.

Is Insight Hospitality pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Insight Hospitality?

Self-parking is free at this property.

What time is check-in at Insight Hospitality?

Check-in start time: 4 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours.

Where is Insight Hospitality located?

Located near the airport, this family-friendly hotel is 3.1 mi (5 km) from ChampionsGate Golf Club and 12.2 mi (19.6 km) from ESPN Wide World of Sports Complex. Disney Springs™ and Disney's Animal Kingdom® Theme Park are also within 16 mi (25 km).

Insight Hospitality Reviews, Deals & Photos 2025

10/10 Excellent

Camesha

26 Jul, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

It was a beautiful home and having access to the community club house was amazing!!

Stayed 3 nights in Jul 2022

2/10 Terrible

Theresa

18 Jul, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

House of broken dreams

This was a family trip, traveling with nine grandkids ranging 4yrs to 13 and seven adults. House had so much potential but was not well maintained. Several broken pieces of furniture, appliances and baby safety gate. Trash all over property. Work vehicle parked in the garage with several containers of pool chemicals. Called immediately about child safety gate and was told maintenance would be notified no one showed up to fix. Next morning we checked out due to the unsafe conditions and lack of response from management. I would not recommend this property. Safety issues, cleanliness and difficulty get into amenities

Stayed 4 nights in Jul 2023

6/10 Okay

FirstFamily

27 Jul, 2018

Liked: Room comfort

Disliked: Cleanliness

The property provided adequate space. It was located in a gated community with access to a lazy river, theater & work-out facility. The property did not provide a lot of information on how to access these amenities, we had to ask other guests and drive around to see what was on the property. The work-out facility was pretty small- guests had to wait around for available gym equipment. The property we actually stayed in lacked cleanliness- sheets were stained, had loose hairs, the face and bath towels were also stained and had loose hairs, the bathroom mats were also dirty. There was also hair in the refrigerator, a leaky toilet, dishes had dried food, and upon arrival there was a pile of garbage outside the entrance, I'm assuming from the previous guests- not a good look! Light fixtures were dusty with dust webs, the Tv stand was also dusty with dog hairs, I also wiped up dog hairs from under the kitchen table. Overall- there was no need for them to charge a cleaning- especially if I had to come in complaining about dirty sheets, etc. Even upon my departure, I purchased cleaning supplies so that we could leave the property decent & in order. My cleaning fee should be refunded!

Stayed 16 nights in Jul 2018

10/10 Excellent

Jorge

17 Apr, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Exelente lugar para estar hospedado, todo muy limpio y exelente servicio sin lugar a duda volveremos a regresar aquí

Stayed 2 nights in Apr 2023

10/10 Excellent

Courtney

29 Dec, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the property Didn't like that one of the rooms downstairs wasn't set up for an adult but other then that i loved it

Stayed 4 nights in Dec 2021

10/10 Excellent

Tammy

7 Sept, 2021

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

Very Nice Area & great location

Stayed 3 nights in Sep 2021

10/10 Excellent

Zahily

6 Sept, 2021

Liked: Staff & service, amenities, property conditions & facilities

Muy bueno todo y las casas idénticas a las fotos, gracias

Stayed 2 nights in Sep 2021

10/10 Excellent

Vanice

23 Aug, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the peace and quite……….also the home was the perfect blend of luxury and style.

Stayed 4 nights in Aug 2021

8/10 Good

Verified traveller

12 Jun, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everyone was beryfriendly

Stayed 5 nights in Jun 2021

2/10 Terrible

Joe B.

3 Jun, 2021

Disliked: Cleanliness, check-in, communication, listing accuracy

Bait and Switch!! Stay away!!

I rented a property that slept 12 people. I didn’t hear from the management company, Insight Hospitality, for days. I sent them multiple emails and left a voicemail confirming everything. I still heard nothing. I found that odd since I have rented in VRBO for many years at Championsgate. I accidentally got a hold of the owner one day, Richard, I asked him why his company did not respond to me as I have not heard and my trip was soon. He said he would look into it. He called me back and said that the reservation was not in VRBO and it was somehow done on the Expedia system (Expedia owns VRBO) and the home I rented was not available but that they would try and find something. He calls me again and says they have a brand new townhome. We would be the first to stay there. I get a request from his office to pay an additional $$$ for cleaning fee. I was surprised as VRBO has always included that in their pricing. Mind you I already paid $$$$$ for the rental and an additional $$$for the VRBO fee. They be told me because it actually went through the Expedia system it did not include it. I now have a case open with VRBO to give me a breakdown of the charges because I have no idea what I paid for. I went ahead and paid for the cleaning fee. I am now $$$$$ into this rental for 4 nights! When we arrived to the rental there was trash all over the front of it due to new construction in the neighborhood. It was a new townhome and everything inside was new. Unfortunately I was lied to and it only slept 9. We had 3 guests coming to stay with us and nowhere to sleep. They sent over mattress which didn’t help because we needed more mattresses and a bigger space. The first night we took a shower I was standing in 4 inches of water because the master tub was backed up. The sheets on all the beds had a musty smell because they were obviously stored somewhere and not cleaned. My wife had to wash all the sheets and blankets in the townhome. The beds felt like you were sleeping on concrete. There were not enough towels in the home for all of us and the digital gate passes they sent us never worked. The second night my daughters room downstairs had a mouse. The following day the mang. company, Insight Hospitality, sent pest control to put a trap. I have reached out the management company multiple times asking for some sort of compensation for this horrible experience. Richard-owner, has not responded. I will be disputing the charges with my CC company. Stay AWAY!

Stayed 4 nights in May 2021

10/10 Excellent

Verified traveller

19 Apr, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our weekend stay here was more than amazing, the property was soooo beautiful pictures online were exactly how this resort appeared, amenities were better than expected & I hated we didn’t stay longer. IHM staff were very courteous, informative and professional. We resided in a 9 bedroom 5 bath home with top of the line technology aka smart house, a private pool and jacuzzi for our family vacation. Talking about relaxing 😎. Locking this location in as our permanent family getaway spot. Thanks IHM for this perfect moment!

Stayed 2 nights in Apr 2021

10/10 Excellent

Tonya

24 Mar, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Stayed 2 nights in Mar 2021

10/10 Excellent

Brittney O.

22 Mar, 2021

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect get away from the city

Everything was clean and up to date as far as amenities. Check in and check out was extremely easy. Would definatley stay again.

10/10 Excellent

Verified traveller

11 Feb, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place is very nice. Our party of thirteen stayed in the 5bedrm&5bthrm home with swimming pool. Our place was newly built so we really loved it and they did a good job on cleanliness. They clubhouse was a added bonus it had arcade, movie theater, bar, exercise room, vollyball area, and swimming pool. Something to do for all ages.

Stayed 4 nights in Feb 2021

10/10 Excellent

Jason

8 Dec, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2020

10/10 Excellent

Brenda A.

5 Nov, 2020

Liked: Cleanliness, check-in, communication, location, listing accuracy

My visit there was awesome it was my 50th bday and I enjoyed it will visit again for sure 👍

Look up the dates and saw this and did enjoy it alot with family and friends 💕

Stayed 2 nights in Sep 2020

10/10 Excellent

Jose, Jacksonville

29 Oct, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location, I will book again in the future.

Stayed 3 nights in Oct 2020

10/10 Excellent

Tania

13 Oct, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo estubo perfecto. Una casa muy limpia, y acogedora, mi familia y yo quedamos encantados. Ademas, los parques muy cerca. Una zona muy centrica, tienes todo cerca. Restaurantes, supermercados, farmacia etc etc

Stayed 3 nights in Oct 2020

4/10 Poor

Verified traveller

29 Sept, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I wanna start off by saying Jovy and Katie were great but when it came to management yea goodluck! The townhome was a disgraced. My nephews have asthma and the airfilter was BLACK AND DUSTY. Clearly never changed. A huge spider web by the stairs. And lipstick stains and human hair all over the bed sheets and pillow cases. I sent photos to insight and all they did was say sorry and refunded $90 after paying $240. They were quickly to charge the $240 but took forever to get a response. We had to email them and call them over 100 times. Again jovy and katie helped not their fault but paying $240 for cleaning fee and we walk into a dirty non clean home is disgusting. Guys if you stay here look at the a/c filter and roof for spiders. Horrible!!! Look at the pictures!

Stayed 2 nights in Sep 2020

8/10 Good

Matthew

29 Sept, 2020

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Disappointing

Villa was dirty and poorly maintained. Many broken items, dirty dishes, and dingy walls. Won't be returning.

Stayed 3 nights in Sep 2020

8/10 Good

Verified traveller

28 Sept, 2020

Liked: Amenities, property conditions & facilities

Disliked: Cleanliness, staff & service

Stayed 2 nights in Sep 2020

10/10 Excellent

Shakibba

21 Sept, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No complaints townhome was spotless was even offered late check out at a very reasonable rate. I will definitely book with Insight Hospitality in the future!!

Stayed 2 nights in Sep 2020

8/10 Good

Judith

9 Sept, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo estuvo excelente lo único que no me gusto es que no había cafetera,y decía que tenía una pero no era así.Deberian dejar un poco más artículos de limpieza para el piso .No pude limpiar en el piso lo que se ensuciaba ,además es inevitable que el piso no se moje en la entrada de la piscina y no había con que secarlo .Pero por lo demás estuvo muy agradable la estancia.Hay mucha seguridad en la entrada .

Stayed 2 nights in Sep 2020

4/10 Poor

Paulina, Tampa

7 Sept, 2020

Disliked: Staff & service

It was a very nice townhome and the pool was perfect. The reason for my disappointing review was due to the fact that we got locked out of our town home and were not able to get in contact with anyone from the management team to help us. The guard wasn’t able to help us either. We called and email last night and we have yet to get a response back from anyone. A 24 hour emergency would be very important in these cases in which someone is on call.

Stayed 3 nights in Sep 2020

10/10 Excellent

Nickie, Brunswick

24 Aug, 2020

Liked: Staff & service, amenities, property conditions & facilities

I absolutely loved the home. Everything was great and we enjoyed everyday there. The only thing we did have to pick up was a sheet pan for cooking breakfast. We didn’t plan to cook much so it really wasn’t a big deal.

Stayed 4 nights in Aug 2020

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