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Hotel Basecamp

3.0 star property
Hotel Basecamp delivers the best of both worlds: days filled with mountain adventures and evenings spent relaxing by a crackling fireplace

Choose dates to view prices

Hotel Basecamp, in mountain terrain, offers hiking/biking trails for active travelers. Guests enjoy a breakfast buffet, relax in the sauna, and unwind in the cozy library. Helpful staff provides dry cleaning, luggage storage, and free WiFi—praised by visitors.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • Laundry room
  • Room service
The current price is S$399
includes taxes & fees
7 Jun - 8 Jun
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM

Early check-in subject to availability

Early check-in fee: CHF 35

Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Late check-out subject to availability

Late check-out fee: CHF 35

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Hotel Basecamp is in a car-free zone and can be reached only by taxi and on foot.

Access methods

Front desk (limited hours), key retrieval

Pets

Pets are allowed for an extra charge of CHF 10 per pet, per day

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are available for CHF 10 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10 per pet, per day
  • Early check-in fee: CHF 35 (subject to availability)
  • Late check-out fee: CHF 35 (subject to availability)
  • Crib (infant bed) fee: CHF 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Hotel Basecamp pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 10 per pet, per day.

How much does it cost to stay at Hotel Basecamp?

As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Hotel Basecamp on 7 Jun, 2026 start from S$399, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Basecamp?

Hotel Basecamp doesn't offer parking.

What time is check-in at Hotel Basecamp?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Early check-in is available for a fee of CHF 35 (subject to availability).

What time is check-out at Hotel Basecamp?

Checkout is at 10:30 AM. Late checkout is available for CHF 35 (subject to availability).

Where is Hotel Basecamp located?

Situated in the mountains, this hotel is steps away from Zermatt-Matterhorn Ski Paradise, Zermatt - Furi and Furi Ski Area. Furi - Riffelberg and Kirchbrücke are just steps away. Zermatt Gornergratbahn Station is 10 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 10 minutes.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 278 out of 339 reviews
Rating 8 - Good. 46 out of 339 reviews
Rating 6 - Okay. 10 out of 339 reviews
Rating 4 - Poor. 1 out of 339 reviews
Rating 2 - Terrible. 4 out of 339 reviews

Reviews

Verified

10/10 Excellent

Scott

Nice lodge, good food, good service, good location. Would stay there again.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities
Great service, really nice rooms
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
Room spotless... best view to The Matterhorn. Excellent breakfaat... Friendly Staff...
View from my room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in convenient location with nice breakfast and small, comfortable afternoon bar. Fantastic, very helpful staff. Super view from our room (balcony view, top floor).
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, amenities
Amazing, hospitable staff, lovely spacious room with an excellent view. Thank you for all of your help and kindness, we had a brilliant stay.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Gang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, incredible view from balcony
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
From start to finish the experience at Basecamp was amazing. Prior to arrival the staff were great at recommending and booking restaurants and snowboard hire. During the stay they were also fantastic, the brekky was great and the mountain view rooms were really well sized to settle in for 5 days. Location was a short walk everywhere and we thoroughly recommend
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Sujata

Liked: Cleanliness, amenities, property conditions & facilities
Excellent rooms , good breakfast
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of the Matterhorn from our room, comfy bed, clean and quiet.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Cozy hotel close to restaurants and Glacier Express. The rooms are large, the breakfast buffet included has a variety for everyone and all the staff throughout the hotel were knowledgeable and friendly. Would recommend and return.
Neat wall in the room above the sitting area.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

VON

Liked: Cleanliness, property conditions & facilities
Beautiful view of the Matterhorn from our balcony. We loved the vibe of our hotel room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well appointed and in nicely located. Staff was very pleasant, casual, and helpful. Accommodations were clean, modern, and 'natural'.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One on the best boutique hotels I've booked! Beautiful view of the Matterhorn and close to everything in Zermatt. Rooms are individually decorated and each have their own story. Truly unique experience and I would stay here again!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and clean. Our deck was excellent…very large.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Leane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and friendly staff
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are awesome great location well laid out
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Kelli

Liked: Amenities
Staff was wonderful, room were spacious and clean. Great location to town and skiing!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is beautiful, very clean, spacious rooms. The staff are also very friendly and helpful. Great overall experience.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basecamp was comfortable and quiet. The bar/lounge and breakfast buffet were perfect for the start and end of our days. The staff was very helpful and kind. Would stay here again!
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay. Hotel staff were very welcoming and helpful. The room was modern and nice and the lounge and breakfast area were great.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Qian Hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room (Half dome) with most of the basics provided. Breakfast was decent with friendly staff. Highly recommended!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Effie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully remodeled room, amazing view, excellent breakfast.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean well tended property. Staff was very friendly and helpful. Beautiful view of the Matterhorn from our private veranda.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BaseCamp is our everything for zermatt

We had a fantastic stay with BaseCamp! They are so welcoming and friendly and helpful in all ways. The room was even better than the pictures show and the location is great. We will definitely stay here on future trips!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Moses

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel Basecamp. The staff is super friendly and helpful. Our room was perfect for a family of four and our kids loved the bunk beds.
Stayed 1 night in Dec 2024