Verified
2/10 Terrible
Massimo
14 Aug, 2018
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fake
Massimo
Stayed 1 night in Aug 2018
Velvet House
2.5 star property
Velvet House offers a peaceful retreat in the heart of Nairobi's urban energy, with in-room WiFi keeping guests connected and dry cleaning services available
Choose dates to view prices
Photo gallery for Velvet House
Travelers find a comfortable base at Velvet House in Nairobi's vibrant atmosphere. The property offers practical amenities like in-room WiFi and dry cleaning services. Guests enjoy the convenience of free self-parking and an elevator for easy access between floors.
Reviews
2.02.0 out of 10
Popular amenities
- Parking included
- Free Wi-Fi
- Laundry room
- Housekeeping
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Policies
Check-in
Check-in start time: 2 PM; check-in end time: 9 PM
Late check-in fee
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
- Late check-in fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
Guests under 18 years old are not permitted at this adults-only property
Frequently asked questions
Is Velvet House pet-friendly?
No, pets are not allowed at this property.
How much is parking at Velvet House?
Self-parking is free at this property.
What time is check-in at Velvet House?
Check-in start time: 2 PM; check-in end time: 9 PM.
What time is check-out at Velvet House?
Checkout is at 10 AM.
Where is Velvet House located?
Located in Lang'ata, this guesthouse is within 1 mile (2 km) of Nairobi National Park and Strathmore University. Nyayo National Stadium and The Nextgen Mall are also within 3 miles (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
2.0
Cleanliness
2.0
Staff & service
2.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 1 reviews
2 - Terrible
1