Located near Rice University, the JW Marriott Houston by the Galleria offers a beautiful garden for unwinding and two pools for swimming. Travelers can grab coffee at the shop or dine at either of the two on-site restaurants serving breakfast, lunch, and dinner.
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Destination fee: USD 29.25 per accommodation, per night.
Service fee: 0.82 per cent
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: from approximately USD 36 per person
Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
Self-parking fee: USD 37 per day
Valet parking fee: USD 69 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does JW Marriott Houston by the Galleria have a pool?
Yes, this property has an indoor pool and an outdoor pool. Pool access is from 5:00 AM to 11:00 PM.
How much does it cost to stay at JW Marriott Houston by the Galleria?
As of 22 May, 2026, prices found for a 1-night stay for 2 adults at JW Marriott Houston by the Galleria on 30 May, 2026 start from S$416, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is JW Marriott Houston by the Galleria pet-friendly?
No, pets are not allowed at this property.
How much is parking at JW Marriott Houston by the Galleria?
Self-parking is available for USD 37 per day. Valet parking is available for USD 69 per day.
What time is check-in at JW Marriott Houston by the Galleria?
Check-in start time: 3 PM; check-in end time: midnight.
What time is check-out at JW Marriott Houston by the Galleria?
Checkout is at 11:00 AM.
Where is JW Marriott Houston by the Galleria located?
Located in The Galleria, this luxury hotel is within a 15-minute walk of The Galleria, Williams Tower, and Gerald D. Hines Waterwall Park. Westheimer Road is steps away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hotel is super clean, the rooms are pretty, comfortable and very clean. Staff was very friendly . Location is perfect, around shopping, restaurants. I would stay here again
Room was very noisy. People in the hallways chatting woke us up three seperate times. Flushing the toliet sounds like a jet engine starting up. Could hear toliets flushing in rooms next door.
$20.00 a day to connect to Wifi.
Room was very clean.
Amazing! Best hotel in Houston, walking distance from galleria and fine dining. Clean and peaceful rooms. Staff very helpful.
NERY
Stayed 2 nights in Aug 2024
Verified
10/10 Excellent
John
29 Oct, 2023
The Hotel was clean and comfortable.The staff friendly and helpful.Maybe my mind wasn’t open but the restaurant looked liked it didn’t fit with the rest of the hotel.
I like the fact its a well known international brand and easily accessible to shops, restaurant snd banks. I gound it very convenient. Cleaners were active. Not enough food variety though.
I was in town for the Houston half marathon. Originally, I booked the wrong JW, however I was able to change the reservation to the correct location and it was very accommodating. It was very convenient. Hotel was clean and friendly service.
We celebrated our 49th anniversary and had informed the hotel. We were wished a happy anniversary at check-in and given access to their executive lounge. A VERY nice fruit and cheese tray with a bottle of wine was delivered to our room. One day we came in to a nice towel arrangement with chocolates on our bed. The room was nice and we thorough enjoyed our stay at the JW Marriott Houston - Galleria.
Asarene
Stayed 3 nights in May 2025
Verified
6/10 Okay
Lacey
15 Mar, 2025
Liked: Cleanliness, amenities
The staff member that checked us in was quite abrasive, but the manager was. excellent! The property is very outdated.
Room was comfortable and clean and quiet.
I wasn't informed about breakfast choices and ordered room service which was not very good, The next day I used the breakfast buffet.
Lorraine
Stayed 2 nights in Apr 2024
Verified
6/10 Okay
michael
15 Jun, 2025
Liked: Cleanliness
Excellent location and nice presence. However no valet or bellman came to help with car or luggage. Inside only one front desk person. Finally rooms were average not a JW standard. Some areas were frankly old. I think the hotel has great potential if they raise their customer service standards and inside decor . Also redo bathrooms to bring them up to standard. It would be an excellent hotel .