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Franz Alpine Retreat

4.0 star property
Motel with free parking, near Glacier Hot Pools

Choose dates to view prices

Photo gallery for Franz Alpine Retreat

View from room
1 bedroom, iron/ironing board, free WiFi, bed sheets
21-inch flat-screen TV with satellite channels, TV
Courtyard view
1 bedroom, iron/ironing board, free WiFi, bed sheets
Franz Alpine Retreat is steps from the Westcoast Wildlife Centre, offering peaceful gardens and a sunny terrace. Guests enjoy in-room WiFi and proximity to the soothing Glacier Hot Pools. Helicopter and airplane tours offer unforgettable views of the alpine scenery.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Parking included
  • Free WiFi
The current price is S$202
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Chalet, 2 Bedrooms, Courtyard Area

1 bedroom, iron/ironing board, free WiFi, bed sheets

Chalet, 2 Bedrooms, Courtyard Area

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Separate dining area
Heating
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Portable fan
  • 69 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Chalet, 1 Bedroom

1 bedroom, iron/ironing board, free WiFi, bed sheets

Chalet, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Separate dining area
Heating
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Portable fan
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Cottage, 1 Queen Bed, Kitchen, Courtyard Area

Private kitchen

Cottage, 1 Queen Bed, Kitchen, Courtyard Area

Highlights

Balcony or patio
Heating
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Portable fan
Hairdryer
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Cottage

Living room

2 Bedroom Cottage

Highlights

Balcony or patio
Separate dining area
Heating
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Portable fan
  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Chalet 2 Bedrooms Disabled Access

1 bedroom, iron/ironing board, free WiFi, bed sheets

Chalet 2 Bedrooms Disabled Access

Highlights

Balcony or patio
Heating
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Portable fan
Hairdryer
  • 69 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Unit, 1 Queen Bed, Accessible, Mountain View

Living area

Unit, 1 Queen Bed, Accessible, Mountain View

Highlights

Balcony or patio
Heating
Fridge
Flat-screen TV
Portable fan
Separate bedroom
Hairdryer
Hydromassage showerhead
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Unit, 1 Queen bed

1 bedroom, iron/ironing board, free WiFi, bed sheets

Unit, 1 Queen bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Heating
Fridge
Flat-screen TV
Portable fan
Separate bedroom
Hairdryer
Hydromassage showerhead
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Chalet, 2 Bedrooms

1 bedroom, iron/ironing board, free WiFi, bed sheets

Chalet, 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony or patio
Separate dining area
Heating
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Separate bedroom
  • 69 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Chalet, 2 Bedrooms, Garden View

1 bedroom, iron/ironing board, free WiFi, bed sheets

Chalet, 2 Bedrooms, Garden View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony or patio
Separate dining area
Heating
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Separate bedroom
  • 69 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds
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About the area

Map
2 Donovan Drive, Sh 6, Franz Josef Glacier, 7886

What's nearby

  • Westcoast Wildlife Centre - 4 min drive - 4.8 km
  • Glacier Hot Pools - 4 min drive - 4.8 km
  • Waiho Hot Tubs - 4 min drive - 4.8 km
  • Our Lady of the Alps - 5 min drive - 5.1 km
  • St James Anglican Church - 5 min drive - 5.5 km

Getting around

  • Hokitika (HKK) - 112 min drive

Restaurants

  • ‪Full Of Beans Cafe - ‬4 min drive
  • ‪Landing Bar & Restaurant - ‬4 min drive
  • ‪Monsoon Bar - ‬4 min drive
  • ‪SnakeBite Brewery - ‬4 min drive
  • ‪Alice May - ‬4 min drive

About this property

Franz Alpine Retreat

Upscale motel near Westcoast Wildlife Centre
Located close to Glacier Hot Pools, Franz Alpine Retreat provides a terrace and a garden. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Continental breakfast (surcharge), a front desk safe and laundry services
  • Tour/ticket information and helicopter/aeroplane tours
Room features
All guestrooms at Franz Alpine Retreat include comforts such as free WiFi and room service.
Other conveniences in all rooms include:
  • Heating and portable fans
  • Hydromassage showers, free toiletries and hairdryers
  • 21-inch flat-screen TVs with satellite channels
  • Balconies or patios, fridges and microwaves

Similar properties

Free WiFi, bed sheets

Wild Kea Lodge Franz Josef

  • Parking included
  • Free WiFi
  • Laundry
  • Housekeeping
9.0 out of 10, Wonderful, 96 reviews
The price is S$55
includes taxes & fees
1 Nov - 2 Nov
Wild Kea Lodge Franz Josef

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: NZD 15 for adults and NZD 15 for children

Things to do

  • Helicopter/aeroplane tours

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Room service
  • Toaster

More

  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 9:00 AM - 8:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 7 days before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 45.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 50 per day
  • Breakage deposit: NZD 50 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately NZD 15 for adults and from NZD 15 for children
  • Rollaway bed fee: NZD 45.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Franz Alpine Retreat Cabin
Franz Alpine Retreat Cabin Franz Josef Glacier
Franz Alpine Retreat Franz Josef Glacier
Jag Escape Franz Alpine Retreat Cabin Franz Josef Glacier
Jag Escape Franz Alpine Retreat Cabin
Jag Escape Franz Alpine Retreat Franz Josef Glacier
Jag Escape Franz Alpine Retreat
Franz Alpine Retreat Motel
Jag Escape Franz Alpine Retreat
Franz Alpine Retreat Franz Josef Glacier
Franz Alpine Retreat Motel Franz Josef Glacier

Frequently asked questions

Is Franz Alpine Retreat pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Franz Alpine Retreat?

As of 31 Oct, 2025, prices found for a 1-night stay for 2 adults at Franz Alpine Retreat on 1 Nov, 2025 start from S$201.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Franz Alpine Retreat?

Self-parking is free at this property.

What time is check-in at Franz Alpine Retreat?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM.

What time is check-out at Franz Alpine Retreat?

Checkout is at 10 AM.

Where is Franz Alpine Retreat located?

Situated in the mountains, this motel is 2.9 mi (4.7 km) from Westcoast Wildlife Centre and 3 mi (4.8 km) from Glacier Hot Pools. Sentinel Rock and Alex Knob are also within 6 mi (10 km).

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Franz Alpine Retreat Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 256 out of 475 reviews
Rating 8 - Good. 150 out of 475 reviews
Rating 6 - Okay. 46 out of 475 reviews
Rating 4 - Poor. 14 out of 475 reviews
Rating 2 - Terrible. 9 out of 475 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Wee Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Clean and modern. Fresh milk for coffee was a nice touch.
Stayed 1 night in Mar 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Very quiet and close to Franz Josef shops although need a car to get there. Parking was excellent (next to the unit). Facilities were excellent - we made use of the washing machine and drying racks. Lots of info available at reception for things to do in the area. Comfortable beds and everything you could need in terms of cooking and entertainment/tv.
Stayed 2 nights in Jan 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and staff were very obliging
Stayed 2 nights in Oct 2023

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious room - 5 minutes drive to the town centre.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect accommodation in paradise

Fantastic clean, comfortable, quiet, spacious accommodation just out of Franz Josef township. Close to everything and in a beautiful setting. Unit had everything we needed for our family or five and was a really lovely comfortable place to stay. Would definitively recommend Jag Escape Franz Alpine Retreat.
Stayed 1 night in Oct 2022

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
2 bedroom units very spacious. Quite modern, warm and comfortable.
Stayed 1 night in Apr 2023

10/10 Excellent

Priyanka

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2023

8/10 Good

Eva

Liked: Staff & service, amenities, property conditions & facilities
Clean, basic. Easy free parking.
Stayed 2 nights in Mar 2023

10/10 Excellent

Rahul

Liked: Cleanliness, property conditions & facilities, room comfort

Great sized rooms, but not in town

Great sized cottage with plenty of space, which we enjoyed a lot. A fair bit of drive out of town so having a car is an absolute must. There was some issue with electricity for a while but probably not the hotel's fault. No one around at reception most of the time.
Stayed 2 nights in Feb 2024

8/10 Good

Santhana

Liked: Cleanliness, staff & service, property conditions & facilities
No great view from our unit. The photos are misleading.
Stayed 2 nights in Jan 2024

6/10 Okay

Jeryl

Liked: Cleanliness, staff & service, amenities
The property was very nice as was the staff. My issue with the room was that there was only 1 tiny sink in the bathroom. In the living room / kitchen area there is a fridge, microwave, hot kettle and plates, bowls and silverware but there is no sink there. So if you eat a bowl of cereal or a bowl of yogurt, for example, you have to take those bowls into the bathroom and rinse them in the very tiny sink.
Stayed 4 nights in Jan 2024

8/10 Good

Anne Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a fair way out of town but it is nice and quiet with great views across the countryside to the hills. There is a small kitchenette with microwave, crockery and cutlery, and detergent, tea towel etc, but no sink for washing dishes. This is has to be done in the bathroom! Did we not learn anything during COVID about clean and dirty workflows! There is a warning about using the shower: if you get the bedroom carpet wet you will be charged a fee. This is because the shower tap is positioned such that the water temperature cannot be regulated with the door open so you have to get under a cold shower, close the door and then regulate the temperature. Poor design and installation become the problem of the guest. Two heaters in the room: one didn't work and the other was ineffective.
Stayed 1 night in Mar 2024

6/10 Okay

Nikki

Disliked: Property conditions & facilities
Was ok for our 2 night stay, had to pay extra for a room with a kitchen. Overall not too bad for a couple of nights but definitely wouldnt refer to it as a 'retreat'.
Stayed 2 nights in Oct 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, easy driving distance to Franz Josef township
Stayed 1 night in Aug 2025

4/10 Poor

imogen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff weren’t overly friendly. They wore headphones while giving us our keys and when we needed any assistance they didn’t really talk to us and kept their headphones in. When we booked we were told we would have milk but there was no milk provided. The bed was as hard as a rock. There were towels labelled “make up” but then there was a sign above them saying if we used them to take our make up off and stained the towels we would be fined. Overall we were there for one night and can’t really find much positive to say about it
Stayed 1 night in Mar 2025

6/10 Okay

Dustin

Liked: Cleanliness, amenities, property conditions & facilities
The accommodations were fine, my wife and I booked a 2 bedroom cabin for one night. We had a friend traveling with us as well. When booking a 2 bedroom cabin I think most people would assume that would mean 2-4 people staying in the room. Upon check in we were charged an additional $50 for the third person. So in my mind they made an additional $50 on us for the use of one additional bath towel. A bit ridiculous considering we were the only guests for the entire night. There are plenty of other options around Franz.
Stayed 1 night in Jun 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay that is away from the city center but close enough. Great ability to see stars at night.
Stayed 2 nights in Mar 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a fabulous night here while waiting to go on the helicopter the next morning to visit the glacier. Greeted very wamly at reception and our accommodation was huge!! Two bedrooms, bathroom, kitchen, dining and lounge areas. Was about a 5 min drive on the edge of town - we went to town to see the kiwis and have dinner. Would stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Haisam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Someonestarted
Stayed 1 night in Mar 2025

8/10 Good

Carol

Liked: Cleanliness, property conditions & facilities
Property was clean and in a good location for Franz Josef activities. It would have been useful to have a sink in the kitchen area, so you didn’t have to wash up in the tiny sink in the bathroom. There was an error when we checked in and we were chased for payment. The maid did not make our bed the next day and forgot to leave milk and a tea towel. When we mentioned these mistakes, they were quickly remedied.
Stayed 2 nights in Feb 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large nice new facility. Loved it!
Stayed 1 night in Feb 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsere Unterkunft war sehr geräumig. Hervorheben muss man die perfekt ausgestattet Küche. Für uns als Selbstversorger ist das enorm wichtig. Die Lage ist deutlich außerhalb von Franz Josef. Ein eigenes Auto ist also sehr ratsam.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice. 7 minutes drive from Main Street, but great location. Quiet. Modern and fresh. Multiple choices of unit size, so look for the one that is right for you. I recommend this accommodation. Parking right at your individual unit, which I prefer.
Stayed 3 nights in Feb 2025