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Best Western Puerto Gaitan Hotel

3.0 star property
Travelers start their day with a delicious breakfast before diving into adventures at nearby attractions or relaxing by the refreshing outdoor pool

Choose dates to view prices

The Best Western Puerto Gaitan Hotel offers a full breakfast and free in-room WiFi. Guests can relax in the garden, stay fit at the gym, or swim in the outdoor pool. Multilingual staff are ready to assist with any needs.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is S$106
22 May - 23 May
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About this property

Best Western Puerto Gaitan Hotel

  • Property highlights
  • Consider a stay at Best Western Puerto Gaitan Hotel and take advantage of free full breakfast, a garden and a gym. In addition to a 24-hour business centre and a restaurant, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool
    • Free self-parking
    • Motorhome/coach/lorry parking, express check-out and luggage storage
    • A front desk safe, a banquet hall and multilingual staff
  • Room features
  • All 63 rooms offer comforts, such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • 40-inch flat-screen TVs with satellite channels
    • Wardrobes/cupboards, fridges and free infant beds

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Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Frequently asked questions

Does Best Western Puerto Gaitan Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Puerto Gaitan Hotel?

As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Best Western Puerto Gaitan Hotel on 22 May, 2026 start from S$106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Puerto Gaitan Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western Puerto Gaitan Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Puerto Gaitan Hotel?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Puerto Gaitan Hotel?

Checkout is at 1:00 PM. Late checkout is available for a fee (subject to availability).

Where is Best Western Puerto Gaitan Hotel located?

Situated in Puerto Gaitán, this hotel is within a 10-minute walk of Arco Puerto Gaitan and Church of Puerto Gaitan.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

8.0

Location

8.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 19 out of 25 reviews
Rating 8 - Good. 4 out of 25 reviews
Rating 6 - Okay. 0 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 1 out of 25 reviews

Reviews

Verified

10/10 Excellent

Russbell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sr

Excelente.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

FABIO

Liked: Cleanliness, staff & service, amenities
10/10
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
La limpieza. La habitación amplia y nueva con 2 acomodados sala de estar y cuarto. El personal activo al servicio. Excelente desayuno. Sirven arto y muy deliciosos
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención muy cómoda la habitación y rico el desayuno.
Stayed 4 nights in Jan 2025
Verified

4/10 Poor

Lina

Liked: Property conditions & facilities
Disliked: Staff & service
La atención muy regular porq no son muy eficientes
Stayed 1 night in May 2023
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel pequeño cuenta con todo para ofrecer buena estadia
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cómodas habitaciones y buen desayuno!

Muy cómodas habitaciones y buen desayuno. El servicio de chek in y chek out podría ser un poco más ágil.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Sebastian

Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Hernando

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

PABLO

Stayed 2 nights in May 2025
Verified

10/10 Excellent

Cleverson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Javier

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Lilia

Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Raúl Camilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

juan a

Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Stayed 1 night in Apr 2024
Verified

8/10 Good

Ivan

Stayed 2 nights in Jan 2024
Verified

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2023
Verified

10/10 Excellent

Cesar

Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Cristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Verified

8/10 Good

Miguel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019