Discover traditional Japanese hospitality at Nishiyama Onsen Keiunkan. Enjoy hot springs after a day of exploration. The tranquil garden offers a peaceful setting, while the staff assists with local experiences. The ryokan also provides convenient train station pick-up service.
Hayakawa is home to Nishiyama Onsen Keiunkan. The area's natural beauty can be seen at Mt. Kushigata and Minami Alps National Park, while Shunsen Art Museum and Nirasaki Omura Art Museum are cultural highlights. Tsumugi Spa and Nakagomi Fruit Orchard are also worth visiting. Visit our Hayakawa travel guide
An indoor mineral hot spring (onsen), a terrace and a Japanese garden are just a few of the amenities provided at Nishiyama Onsen Keiunkan. For some rest and relaxation, visit the 6 hot springs. Enjoy a meal at the two on-site restaurants. Guests can connect to free in-room WiFi.
Other perks at this ryokan include:
Free self-parking
Free train station pick-up, hot springs on-site and an electric car charging station
Luggage storage, a front desk safe and free newspapers
Guest reviews say great things about the helpful staff
Room features
All guest rooms at Nishiyama Onsen Keiunkan feature perks, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
Separate baths/showers, toilets with electronic bidets and free toiletries
Free train station pick-up shuttle from 1:30 PM to 3:00 PM
Train station shuttle at scheduled times, on request
Free train station drop-off
Free uncovered self parking on site
Limited on-site self parking
Food and drink
2 restaurants
Kaiseki meal
Things to do
6 hot springs
Family friendly
In-room refrigerator
Conveniences
Free newspapers in lobby
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Turndown service
Outdoors
Japanese garden
Terrace
Spa
6 hot springs
Public indoor mineral hot springs (onsen)
Public outdoor mineral hot springs (onsen)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible train station shuttle
Front entrance ramp
Handrails in stairways
Lift
Well-lit path to entrance
Wheelchair-accessible path to lift
More
Designated smoking areas
Room amenities
Bathroom
Bidet
Free toiletries
Hair dryer
Separate bathtub and shower
Slippers
Towels provided
Entertainment
Flat-screen TV
Food and drink
Refrigerator
More
Air conditioning
Heating
Phone
Safe
Tatami (woven mat) flooring
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 5:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals are not included in the Half Board rate for children age 3 and younger. Guests may bring their own food for children or pay JPY 7,020 per child, per day at the property for half board meal.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property
A car is required for transport to and from this property
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
Property is also known as
Nishiyama Onsen Keiunkan Ryokan
Nishiyama Onsen Keiunkan Hayakawa
Nishiyama Onsen Keiunkan Ryokan Hayakawa
Frequently asked questions
Is Nishiyama Onsen Keiunkan pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Nishiyama Onsen Keiunkan?
As of 1 Apr, 2026, prices found for a 1-night stay for 2 adults at Nishiyama Onsen Keiunkan on 20 Apr, 2026 start from S$465, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Nishiyama Onsen Keiunkan?
Self-parking is free at this property.
What time is check-in at Nishiyama Onsen Keiunkan?
Check-in start time: 3:00 PM; check-in end time: 5:00 PM. After-hours check-in is not available.
What time is check-out at Nishiyama Onsen Keiunkan?
Checkout is at 10:00 AM.
Where is Nishiyama Onsen Keiunkan located?
Situated in Hayakawa, this ryokan is 14.4 mi (23.2 km) from Mt. Kushigata and within 25 miles (40 km) of Fujikawa Craft Park and Mount Kita. Minami Alps National Park and Phoenix Sanzan Trail are also within 25 miles (40 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Nishiyama Onsen Keiunkan Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
By far the best stay in our 3 weeks in Japan. We were treated like celebrities. The dinner and breakfast are extraordinary. The onsen baths a dream. The location spectacular
My son and I thoroughly enjoyed our stay at this ryokan. The food, service, and the onsens were fantastic. I will gladly come back in the future.
A special shout-out to Thuy, who took care of us during our meals!
Absolutely stunning property! Might as well be out of a movie or painting. The staff was incredibly hospitable and an impressive number spoke English. We had no trouble reserving a beautiful private onsen for our desired time. Dinner and breakfast are expansive and potentially adventurous for those not accustomed to more traditional Japanese food. Possibly the best place in the world to come meditate and relax.
This is a once in a lifetime experience. Beautiful hotel built in the mountains above free flowing river. It was like taking a step back and getting a glimpse of Japan past. Highly recommend
A very enjoyable experience as the oldest hotel in the world. The food is a bit intense for foreigners, but excellently presented and flavorful nonetheless. Extremely professional staff. The room has beautiful scenery of the river and a cozy interior space.
Loved this property! Everyone is so friendly, the view is breath taking, the onsens are amazing, and the food is wonderful! This is a bucket list hotel.
The springs were amazing and very warm! The staff while serving the meals was top-notch!
If you have the opportunity I'd suggest staying for more than 1 day and doing some hiking/exploring along the river. Beautiful scenery!
If you are wanting a truly unique experience of a Japanese oven in the most natural of settings then this place is magnificent. The dinner and breakfast is something to be experienced and the onsen baths are awesome overlooking nothing but nature.
This was one of the best experiences I’ve had traveling. The onsen was incredibly beautiful, clean, and serene, and the staff were extremely attentive and helpful. The food especially stood out as one of the best meals I’ve had in Japan. I highly, highly recommend this onsen!
The hotel and facilities were amazing, and the staff was very nice and helpful. It is a bit away from any public transportation, but the hotel has a shuttlebus, we could use to get to the station, so that was convenient. We highly recommend going here for some relaxation and beautiful scenery. A hidden gem!
We had a very enjoyable stay and plan to go back. Foreigners should be prepared to have very sumptuous traditional Japanese meals. The building is getting a little run down, but it's still very nice. The baths are wonderful.
The staff was very polite and accommodating. The rooms were beautiful and well equipped. The hot springs were so relaxing. The nature and tradition was wonderful. I highly recommend it.
By far the most serene and peaceful experience of my life. I can’t overstate how accommodating the staff is. Our room was upgraded and we had a corner suite of 3 large rooms overlooking the mountains and the river. I was astonished how luxurious the rooms and food are. Each night we had an 8 course meal, each morning a huge breakfast. Honestly, it was too much food - that’s the only complaint I have! I felt terrible wasting even a bite of the exquisite, carefully prepared gourmet food.
I will be back to recharge and unwind in the hot springs. This was the highlight of our first 2 week vacation in Japan. I can’t get over how heavenly the property is. And it’s immaculately maintained. Such careful attention from the staff. What a gem. I feel so lucky to have experienced this magical place.
Spectacularly amazing experience in the oldest operating hotel in the world!!! The customer service was exceptionally outstanding!!! These professionals made us feel incredibly special with their warm welcome and attention to detail. Thank you to all at the extraordinary Nishiyama Onsen Keiunkan!
perfect and quiet. 10 for service. needs a bit of updating but also great as it is. excellent food. have a car if you stay more than one night or stay in, nothing around but nature
Marcelo
Stayed 2 nights in Aug 2024
Verified
10/10 Excellent
Hureen
1 Aug, 2024
Liked: Amenities
awesome location! Amazing staff! We had an incredible dinner and breakfast experience. We would love to come back again. The staff went above and beyond to help us experience an authentic Japanese cultural experience. Wish the checkout time was extended by hour or two. The time felt very short for a day’s visit.
Very nice and friendly staff. Everyone greets you as you walk by. The negative is that neither of the non-reserved outdoor baths have a locker to put our valuables. Some of the wood in the baths are a little slippery as well. Otherwise we had an amazing stay and I’ll come again.
There are 6 onsens total (2 outdoors, 2 indoors, and 2 private), everyone single one had amazing views. The staff is incredible and so accomodating! I love the personalized touches by the staff.
One downside is there are a lot of spiders and roaches outside (definitely none in our room) but that's not a hotel issue and unavoidable since the onsen is in a pretty remote area.
This ryokan is intended to be a place you go to relax. There isn’t a lot to do by design, other than eat, sleep, onsen, and enjoy the beautiful surroundings in comfort. We did half-board and the food is fantastic. The staff were very nice. The onsen were beautiful, especially the open air one on the fourth floor. There are six or seven onsen total including the three private ones.