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Hacienda Grande Hotel

3.0 star property
Travelers enjoy personalized concierge attention at this welcoming retreat where garden relaxation and outdoor activities create a home-like atmosphere

Choose dates to view prices

Hacienda Grande Hotel offers a genuine retreat with its peaceful garden and expansive terrace. Guests appreciate the attentive concierge team, practical laundry facilities, and dedicated outdoor entertainment space that complete the experience.

Reviews

5.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Laundry room
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About this property

Hacienda Grande Hotel

  • Property highlights
  • Consider a stay at Hacienda Grande Hotel and take advantage of a terrace, a garden and a playground. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and an outdoor entertainment area.
  • Other perks include:
    • Free self-parking
    • Self-service breakfast (surcharge), tour/ticket information and a 24-hour front desk
    • Coffee/tea in reception, concierge services and 1 meeting room
  • Room features
  • All guestrooms are individually furnished, and include comforts such as laptop-friendly workspaces, as well as amenities such as free WiFi.
  • More amenities include:
    • Rainfall showers and free toiletries
    • Smart TVs with cable channels
    • Wardrobes/cupboards, patios and recycling

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for self-service breakfast: from approximately USD 5 for adults and from USD 5 for children
  • Hosted evening meal: USD 5

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Frequently asked questions

Is Hacienda Grande Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hacienda Grande Hotel?

Self-parking is free at this property.

What time is check-in at Hacienda Grande Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hacienda Grande Hotel?

Checkout is at noon.

Where is Hacienda Grande Hotel located?

Situated in San Cristóbal Totonicapán, this hotel is 2.5 mi (4 km) from San Andrés Xecul Church and within 9 miles (15 km) of Monumento a la Marimba and Cerro El Baul National Park. Edificio Rivera and Quetzaltenango Central Park are also within 9 miles (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.6

7.4

Cleanliness

2.0

Location

6.8

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

Reviews

Verified

6/10 Okay

Lilian

Liked: Cleanliness, staff & service
There is no heating or AC Also there is no fresh meals, limited options
Stayed 2 nights in Aug 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jamas lo usen / Never stay here

Llegue y el hotel estaba cerrado, nunca pude usar la reservación. Aun están revisando que hicieron con el pago. I arrived at the hotel and it was closed. A total disappointment, not a loyalty place.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

maynor

Stayed 3 nights in Mar 2022
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020