Dubrovnik Old Town, a neighbourhood in Dubrovnik, is home to Apartments Atento. Gruz Harbor and Dubrovnik Ferry Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Banje Beach and Lapad Beach. Dubrovnik Natural History Museum and Dubrovnik Aquarium are also worth visiting. Visit our Dubrovnik travel guide
This smoke-free apartment building features free Wi-Fi in public areas. Each apartment features a kitchen with a fridge and a microwave, plus free WiFi and a flat-screen TV with cable channels. Other amenities that guests will find include a coffee/tea maker and an electric kettle.
Apartments Atento offers 2 air-conditioned accommodations, with coffee/tea makers. Accommodation at this 3.5-star apartment has kitchens with fridges and microwaves. Bathrooms include baths or showers.
This Dubrovnik apartment provides complimentary wireless Internet access. 25-inch flat-screen televisions come with cable channels.
24-hour return airport shuttle on request for a surcharge
Family friendly
Cot
Kitchen
Coffee/tea maker
Electric kettle
Freezer
Microwave
Refrigerator
Bathroom
1 private bathroom
Bathtub or shower
Shower
Towels provided
Entertainment
25-inch flat-screen TV with cable channels
Comfort
Air conditioning
Heating
Pets
Pet friendly
Fee: EUR 10 per pet per night
Service animals exempt from fees
Suitability/Accessibility
No lift
Smoke-free property
Services and conveniences
Luggage storage
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
Fire extinguisher
General
2 units
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
Pets are allowed for an extra charge of EUR 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots are available on request at the property
Payment types at the property
Important information
Optional extras
Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
Pet fee: EUR 10.00 per pet, per night
Service animals are exempt from fees
Cots (infant beds) are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards; cash is not accepted
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number HR66038015124
We should mention
This property does not have any lifts
Property is also known as
Apartments Atento Apartment
Apartments Atento Dubrovnik
Apartments Atento Apartment Dubrovnik
Frequently asked questions
Is Apartments Atento pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 10.00 per pet, per night. Service animals are exempt from fees.
How much is parking at Apartments Atento?
This property doesn't offer parking.
What time is check-in at Apartments Atento?
Check-in start time: 2:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.
What time is check-out at Apartments Atento?
Checkout is at 10:00 AM.
Does Apartments Atento provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.
Where is Apartments Atento located?
Located in Dubrovnik Old Town, this apartment building is within a 10-minute walk of Walls of Dubrovnik and Pile Gate. Rupe Museum and Ethnographic Museum are just steps away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Apartments Atento Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.8
Amenities
7.4
Property conditions & facilities
Rating 10 - Excellent. 14 out of 17 reviews
10 - Excellent
14
Rating 8 - Good. 0 out of 17 reviews
8 - Good
0
Rating 6 - Okay. 3 out of 17 reviews
6 - Okay
3
Rating 4 - Poor. 0 out of 17 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 17 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
lee
10 Nov, 2024
Liked: Cleanliness, room comfort, communication
Dubrovnik apartment
An amazing location with great facilities.
Cooker
Washing machine
Fridge
Dishwasher
Despite check in being 2pm I able to leave my bags in the apartment before this time.
I would stay here again
lee
Stayed 3 nights in Nov 2024
Verified
10/10 Excellent
Emma
15 Oct, 2024
Liked: Cleanliness, room comfort, communication
Wonderful stay
We had a lovely stay at Atento apartments. The property is great, clean and comfortable and well equipped with everything you need. There are wonderful views of the city walls.
There are a lot of steps to climb in order to get to the apartment so not suitable for anyone with reduced mobility.
Overall a great place!
Emma
Stayed 4 nights in Oct 2024
Verified
10/10 Excellent
Wanvisa
4 Oct, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment is well locates in a quiet neighborhood. It's a specious and well equipped apartment and we had a good time there.
Wanvisa
Stayed 2 nights in Sep 2022
Verified
10/10 Excellent
Pravin
7 Dec, 2022
Liked: Cleanliness, room comfort, communication
One of best lodgings I've experienced in trips to 40+ countries.
Clean, well appointed, AMAZING location.
Just wonderful in every way.
Iris was very helpful and friendly. Thank you so much, Apartments Atento.
Pravin
Stayed 2 nights in Dec 2022
Verified
10/10 Excellent
Richard
29 Jun, 2023
Liked: Cleanliness, room comfort, communication
Nice Apartment in Old Town
Well appointed, comfortable and clean apartment in the old town. As mentioned in other reviews there are quite a lot of steps to climb but that will apply to most accommodation in the old town as it is steep on both sides. Good communication with property manager (Iris). Had a good dinner at the restaurant run by Iris’ family.
Would recommend
Richard
Stayed 3 nights in Jun 2023
Verified
6/10 Okay
NATALIE
9 Apr, 2023
Liked: Cleanliness, room comfort
The room itself is fine, but 2 major minuses - the washing machine didn’t work properly (would not drain) making laundry tough and the standing water left a musty smell in the room. Also the floor/ceiling is very thin so every morning at 6 am, I was woken by heavy footfall. Bring ear plugs
NATALIE
Stayed 3 nights in Apr 2023
Verified
6/10 Okay
Mirtill
14 Jun, 2023
Liked: Communication
Do not bother to climb up to this apartment. I wish the property description would have included that there are many steps to come to this place. We walked the hardest 650 m of our life since we had 20 kg suitcases. I found several issues with the apartment:
1. Mold on doorframes in the bathroom. Also looks like there was water damage because the doorframe is swollen and cracked at the bottom.
2. No instructions on how to use stove and that there is a switch to the water heater. Had to contact owner.
3. Not the greatest directions how to get to the apartment AND the address is misleading (it’s on Poljana Mrtvo Zvono not Ulica Mrtvo Zvono).
We had noisy upstairs neighbors (I know it’s not the owner’s fault).
The only positive thing was that owner replied to my request quickly. I asked the mold be cleaned since I have mold allergies and it was remedied within hours.
Mirtill
Stayed 5 nights in Jun 2023
Verified
6/10 Okay
Belvel James
28 Mar, 2023
Liked: Cleanliness
Disliked: Property conditions & facilities, communication
I want to be fair here but also accurate. This is a very well appointed Ikea apartment built into a very old stone building. It is clean and well-equipped. But management of it needs work if it is to succeed as a VRBO. It can be a good place to stay, but be cautious.
I imagine the owners are young investors who live a good distance from the property, and probably are not very handy at fixing things. So they hire a management company.
When I put a significant bit of our vacation clothing into the wash machine, only to find that it washed but would not spin or drain, and locked so we could not retrieve our clothes, I messaged the management company. They told me to contact the owner, which took quite a while. Fortunately, I was able to get the washer open, and we retrieved a sodden load of filthy clothing that just about dried before we left.
We also live in vacation spot, and VRBO manager take care of all of that.
This was not the only failing which, I think, suggests the owners need a new management company. Here is the list:
1. The map for getting to the apartment from the drop-off location was really and truly inadequate for someone unfamiliar with Dubrovnik.
2. There was not a bit of instruction for operating the appliances in the apartment, like the washer, the stove top, the heater/air conditioner.
3. The hot water was "occasional" at best. Last weekend it was pretty well non-existent.
Belvel James
Stayed 6 nights in Mar 2023
Verified
10/10 Excellent
Katja
4 Nov, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Die Unterkunft liegt "oben" in der Altstadt, man muss sich also bewusst sein, dass es bergauf und viele Treppenstufen hinauf geht. Die Angabe der Adresse ist falsch. Es ist nicht die Mrtvo Zvono sondern Poljana Mrtvo Zvono. Was wir nach halbstündigem Suchen im Dunkeln herausgefunden haben. Das Appartement selbst liegt dort im hinteren Eck und ist über eine Treppe erreichbar. Ist ein bisschen tricky und die Beschreibung sollte hier angepasst werden.
Sonst war die Unterkunft super. Sauber, geräumig, hell, gut ausgestattet. Wir waren zufrieden.
Liked: Cleanliness, amenities, property conditions & facilities, communication
Appart.dans vieille ville
Calme,propre,neuf et moderne
Roger Pierre
Stayed 14 nights in Aug 2022
Verified
10/10 Excellent
Gemma
5 Jun, 2022
Liked: Cleanliness, room comfort, communication
Highly recommend for solo or couple
This is a gem of a place in Old Town. The place is cute and very clean. Great for solo/couple. The host made check in/out easy. Would recommend.
Gemma
Stayed 3 nights in Jun 2022
Verified
10/10 Excellent
maria
12 May, 2021
Liked: Cleanliness, room comfort, communication
A fantastic experience 10/10
Our experience was fantastic. This place is amazing, it has absolutely everything you need. Is super clean, the location cannot be better and the whole process was smooth and easy. I would definitely come back! Thanks so much for making our stay in Dubrovnik so great :)