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Aparthotel

Cloud 7 Residences Ayla Aqaba

4.0 star property
Riverwalk aparthotel with winery and private beach

Choose dates to view prices

Photo gallery for Cloud 7 Residences Ayla Aqaba

Terrace/patio
Private beach nearby, white sand, free beach shuttle, beach cabanas
View from room
3 bedrooms, hypo-allergenic bedding, in-room safe
Front of property
Cloud 7 Residences Ayla Aqaba overlooks the golf course and sea, perfect for active visitors. Enjoy golf, nearby designer stores, or relax at the beach bar. The aparthotel offers free WiFi in all rooms and bike rentals for exploring the area.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Bar
  • Pet-friendly
  • Breakfast available
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Duplex, 1 Bedroom (Apartment)

3 bedrooms, hypo-allergenic bedding, in-room safe

Duplex, 1 Bedroom (Apartment)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 139 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Duplex, 1 Bedroom (Marina Apartment)

Terrace/patio

Duplex, 1 Bedroom (Marina Apartment)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 170 sq m
  • 1 bedroom
  • Marina view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom (Marina)

3 bedrooms, hypo-allergenic bedding, in-room safe

Apartment, 1 Bedroom (Marina)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 75 sq m
  • 1 bedroom
  • Marina view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

3 bedrooms, hypo-allergenic bedding, in-room safe

Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 75 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Apartment, 1 Bedroom (Residence)

42-inch Smart TV with satellite channels, TV

Superior Apartment, 1 Bedroom (Residence)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 75 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Duplex, 2 Bedrooms (Suite)

3 bedrooms, hypo-allergenic bedding, in-room safe

Deluxe Duplex, 2 Bedrooms (Suite)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 330 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Duplex, 2 Bedrooms (Marina Suite)

3 bedrooms, hypo-allergenic bedding, in-room safe

Duplex, 2 Bedrooms (Marina Suite)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 330 sq m
  • 2 bedrooms
  • Marina view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms (Marina Suite)

3 bedrooms, hypo-allergenic bedding, in-room safe

Suite, 2 Bedrooms (Marina Suite)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 140 sq m
  • 2 bedrooms
  • Marina view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

3 bedrooms, hypo-allergenic bedding, in-room safe

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 140 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Suite, 2 Bedrooms (Residence)

3 bedrooms, hypo-allergenic bedding, in-room safe

Superior Suite, 2 Bedrooms (Residence)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 140 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Royal Duplex, 3 Bedrooms (Penthouse)

Terrace/patio

Royal Duplex, 3 Bedrooms (Penthouse)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 395 sq m
  • 3 bedrooms
  • Marina view
  • Sleeps 7
  • 1 King Bed and 4 Twin Beds

View all photos for Penthouse, 3 Bedrooms (Mountain)

42-inch Smart TV with satellite channels, TV

Penthouse, 3 Bedrooms (Mountain)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 395 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 7
  • 1 King Bed and 4 Twin Beds

View all photos for Suite, 3 Bedrooms (Marina)

3 bedrooms, hypo-allergenic bedding, in-room safe

Suite, 3 Bedrooms (Marina)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 225 sq m
  • 3 bedrooms
  • Marina view
  • Sleeps 7
  • 1 King Bed and 4 Twin Beds

View all photos for Suite, 3 Bedrooms

42-inch Smart TV with satellite channels, TV

Suite, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 225 sq m
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 1 King Bed and 4 Twin Beds

View all photos for Presidential Villa

View from room

Presidential Villa

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 600 sq m
  • 4 bedrooms
  • Marina view
  • Sleeps 10
  • 1 Queen Bed, 1 King Bed and 4 Twin Beds

View all photos for Two-Bedroom Apartment

3 bedrooms, hypo-allergenic bedding, in-room safe

Two-Bedroom Apartment

  • Sleeps 5

View all photos for Duplex, 2 Bedrooms (Marina Suite)

3 bedrooms, hypo-allergenic bedding, in-room safe

Duplex, 2 Bedrooms (Marina Suite)

  • Sleeps 5

View all photos for Suite, 2 Bedrooms (Marina Suite)

3 bedrooms, hypo-allergenic bedding, in-room safe

Suite, 2 Bedrooms (Marina Suite)

  • Sleeps 5

View all photos for Royal Duplex, 3 Bedrooms (Penthouse)

3 bedrooms, hypo-allergenic bedding, in-room safe

Royal Duplex, 3 Bedrooms (Penthouse)

  • Sleeps 7

View all photos for Presidential Villa

3 bedrooms, hypo-allergenic bedding, in-room safe

Presidential Villa

  • Sleeps 1

View all photos for Marina One-Bedroom Apartment

3 bedrooms, hypo-allergenic bedding, in-room safe

Marina One-Bedroom Apartment

  • Sleeps 3

View all photos for Two-Bedroom Duplex Suite

3 bedrooms, hypo-allergenic bedding, in-room safe

Two-Bedroom Duplex Suite

  • Sleeps 5

View all photos for Duplex One-Bedroom Apartment With Marina View

3 bedrooms, hypo-allergenic bedding, in-room safe

Duplex One-Bedroom Apartment With Marina View

  • Sleeps 3

View all photos for Three-Bedroom Suite

3 bedrooms, hypo-allergenic bedding, in-room safe

Three-Bedroom Suite

  • Sleeps 7

View all photos for Duplex One-Bedroom Apartment

3 bedrooms, hypo-allergenic bedding, in-room safe

Duplex One-Bedroom Apartment

  • Sleeps 3

View all photos for One-Bedroom Apartment

3 bedrooms, hypo-allergenic bedding, in-room safe

One-Bedroom Apartment

  • Sleeps 3

View all photos for Penthouse, 3 Bedrooms (Mountain)

3 bedrooms, hypo-allergenic bedding, in-room safe

Penthouse, 3 Bedrooms (Mountain)

  • Sleeps 7

Suite, 3 Bedrooms (Marina)

  • Sleeps 7

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About the area

Map
Ayla Aqaba, Aqaba, Aqaba Governorate, 77110

What's nearby

  • Ayla Marina Village - 1 min walk - 0.0 km
  • Ayla Oasis - 3 min walk - 0.3 km
  • Saraya Aqaba Waterpark - 15 min walk - 1.3 km
  • Early Islamic Ayla - 4 min drive - 2.3 km
  • Palm Beach - 4 min drive - 2.7 km

Getting around

  • Aqaba (AQJ-King Hussein Intl.) - 17 min drive

Restaurants

  • ‪نفيسة - ‬4 min drive
  • ‪Mirchi - ‬1 min walk
  • ‪La Barista - ‬15 min walk
  • ‪Melange Artisan Coffee - ‬1 min walk
  • ‪Hatoutah - حتوته - ‬3 min drive

About this property

Cloud 7 Residences Ayla Aqaba

Riverwalk aparthotel with winery and private beach
An attached winery, a beach bar and a snack bar/deli are available at this aparthotel. Free WiFi in public areas, free self parking and a free beach shuttle are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Each apartment has 3 bedrooms and offers free WiFi and a balcony. Guests will find a kitchen with a fridge, an oven, a stovetop and a dishwasher.
Cloud 7 Residences Ayla Aqaba offers 75 air-conditioned accommodations with all-in-one washer/dryers and laptop-compatible safes. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. 42-inch Smart televisions come with premium satellite channels. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Similar properties

View from property

Hyatt Regency Aqaba Ayla Resort

  • On private beach
  • Pool
  • Hot tub
  • Spa
9.2 out of 10, Wonderful, 216 reviews
The price is S$233
includes taxes & fees
15 Nov - 16 Nov
Hyatt Regency Aqaba Ayla Resort

Property amenities

Beach

  • White sand private beach nearby
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach club nearby
  • Free beach shuttle

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Cabinet locks
  • Childcare (surcharge)
  • Children's club (surcharge)
  • Free cot
  • Stair gate
  • Trampoline

Kitchen

  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Hob
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster
  • Water dispenser

Dining

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: JOD 15 per person
  • A beach bar
  • Champagne service
  • Couples/private dining
  • Dining table
  • Snack bar/deli

Bedrooms

  • 3 bedrooms
  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed: JOD 35 per night

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 42-inch Smart TV with premium cable/satellite channels

Outdoor areas

  • Balcony
  • Walkway to water

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Up to 6 kg per pet
  • Fee: JOD 35 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Lift (102 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (69 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Free daily newspapers
  • Golf caddies
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Lockers
  • Luggage storage
  • Phone
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service
  • Vending machine

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near the airport
  • Near the marina
  • Near the sea
  • Next to a golf course
  • On the bay
  • On the riverwalk
  • On the waterfront

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Bicycle rentals
  • Children's club
  • Designer stores
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Optional golf privileges
  • Pro golf lessons
  • Pro golf shop
  • Shopping
  • Water sports equipment
  • Winery
  • Winery release events
  • Bicycle rentals nearby
  • Boat tours nearby
  • Fishing nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Swimming nearby
  • Windsurfing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 75 units
  • Banquet hall
  • Bicycle rentals
  • Connecting units available
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of JOD 35.00 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 6 kg per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JOD 35 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately JOD 15 per person
  • Pet fee: JOD 35.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: JOD 35 every 3 days; may vary based on length of stay
  • Rollaway bed fee: JOD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cloud7 Residence Ayla Aqaba
Cloud7 Residences Ayla Aqaba
Cloud 7 Residences Ayla Aqaba Aqaba
Cloud 7 Residences Ayla Aqaba Aparthotel
Cloud 7 Residences Ayla Aqaba Aparthotel Aqaba

Frequently asked questions

Is Cloud 7 Residences Ayla Aqaba pet-friendly?

Yes, this property allows pets with a maximum weight of up to 6 kg per pet. There's a fee of JOD 35.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Cloud 7 Residences Ayla Aqaba?

Self-parking is free at this property.

What time is check-in at Cloud 7 Residences Ayla Aqaba?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Cloud 7 Residences Ayla Aqaba?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Cloud 7 Residences Ayla Aqaba located?

Situated in Aqaba, this golf aparthotel is steps away from Ayla Oasis and Ayla Marina Village. Saraya Aqaba Waterpark and Early Islamic Ayla are also within 2 miles (3 km).

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Cloud 7 Residences Ayla Aqaba Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 67 out of 98 reviews
Rating 8 - Good. 18 out of 98 reviews
Rating 6 - Okay. 7 out of 98 reviews
Rating 4 - Poor. 4 out of 98 reviews
Rating 2 - Terrible. 2 out of 98 reviews

9.4/10

Cleanliness

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

LINH VAN LE

Liked: Cleanliness, property conditions & facilities, communication
Clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Khaldoun

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location and great property
Stayed 1 night in Apr 2025

10/10 Excellent

Fadi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing stay loved the room and service
Stayed 2 nights in Jul 2024

10/10 Excellent

Majdi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious rooms with a nice view of the marina
Stayed 2 nights in Feb 2023

10/10 Excellent

salma

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very child friendly loction.
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
It located in lovely new built leisure town. Easy to access to supermarket and restaurants. Kind staff and all furnished room. It was so relaxing stay.
Stayed 1 night in Dec 2022

10/10 Excellent

Raja

I liked everything about this property
Stayed 4 nights in Jun 2024

10/10 Excellent

Aysha

Liked: Cleanliness, amenities, property conditions & facilities, communication
An experience that you’d love to repeat!
Stayed 2 nights in Jul 2023

10/10 Excellent

Ahmad

Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
Room is excellent
Stayed 1 night in Oct 2023

6/10 Okay

Luai

Liked: Cleanliness, amenities, property conditions & facilities, communication
No swimming pool
Stayed 1 night in Jul 2022

4/10 Poor

Ramzi

Disliked: Cleanliness, amenities
Staff incomptent unhelpful and generally rude Cleanliness was subpar
Stayed 2 nights in Oct 2025

10/10 Excellent

Maryam

Liked: Cleanliness, property conditions & facilities, communication
Wonderful stay..clean well-kept marina view apartment..friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Nael

Liked: Cleanliness, amenities, property conditions & facilities, communication
المكان حلو كثير، شباب الإستقبال كانوا رائعين خدمة الغرف و التنظيف كثير ممنازة، مسكن الكاميليا
Stayed 4 nights in Aug 2025

10/10 Excellent

Abeer

Liked: Cleanliness, amenities, property conditions & facilities, communication
Cloud 7/ Ayala, Aqaba was one of my best vacations ever. It’s like a small community that meet all of your needs. The rooms were clean and comfortable and smoking is allowable on the your private balcony.
Stayed 1 night in Aug 2025

10/10 Excellent

Fadi

Liked: Cleanliness, property conditions & facilities, communication
Great for families
Stayed 2 nights in Aug 2025

10/10 Excellent

Eid

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing water front property. Lots of fun for families
Stayed 3 nights in Aug 2025

8/10 Good

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
I had a lovely stay at Cloud 7 in Aqaba. The hotel was clean and located in the perfect area—peaceful and relaxing, yet close to the heart of the city’s culture. My room was comfortable and practical, with everything I needed. The staff were all friendly, and I especially want to thank the gentleman who helped me with my bag and guided me to my room—he went above and beyond in making me feel welcome and looked after, even helping me get familiar with the area. Would definitely stay again!
Stayed 1 night in Jul 2025

2/10 Terrible

hamzeh

Disliked: Cleanliness, amenities, property conditions & facilities
I don't like the smell of the bathroom and I informed the manager, but they ignored me until I left
Stayed 2 nights in Jun 2025

6/10 Okay

Lourin

Disliked: Communication
I’ve stayed at this property multiple times but the lack of communication has left me
Stayed 4 nights in Jul 2025

10/10 Excellent

Nufouz

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect
Stayed 1 night in Jun 2025

8/10 Good

Yavuz

Liked: Cleanliness, room comfort
Disliked: Communication
Iyi sayilir super degil ama guzel
Stayed 2 nights in Feb 2025

8/10 Good

Mutasem

Liked: Cleanliness, amenities, property conditions & facilities, communication
It’s good
Stayed 2 nights in Jan 2025

10/10 Excellent

rafat

Liked: Amenities, property conditions & facilities, communication
Best two nights in a hotel since ever.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was perfect
Stayed 1 night in Dec 2024

2/10 Terrible

Rasheed

Liked: Cleanliness
Disliked: Property conditions & facilities, communication
Terrible experience. We thought its super nice at the beginning as we got upgraded from duplex one room to a duplex of two rooms however the heating in all rooms wasn't working (Dec 4th winter) up until we called the maintenance guy, also the water in the small room was disgusting it was mixed with white maybe sand and in the master room the bathroom was super smelly where the ventilation wasn't working and the sewage in the shower you can never use it because of the smell, the bathtub wasn't able to hold any amount of water so we couldn't relax if we wanted, anyhow we got the AC working on both Heat and cold yet the water was never fixed so we had to keep the water running for sometime so that the white foggy water is almost gone and the Terrace was not clean as the cleaner claimed (maybe they said that to kinda get a tip) and whenever I tried to communicate with the front desk (Friday morning shift) they were anything beside a front desk I would say a back office accountants not smiling not hospitable and just wanted to get rid of us on the other hand I would just really tip the concierge, the security guy and the valet those were the nicest and for the restaurant 7attouteh where we had our breakfast the hospitality was nice but the owner didn't like when we paid in a credit card and on the second day we kept calling them for a delivery but no response.. the bathroom beside apartment main door needed to be unclogged because it flooded water. **Won't recommend it to anyone**
Stayed 2 nights in Dec 2024