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Aparthotel

Residence L´ Heritage Royal Colonial by BlueBay

3.0 star property

Choose dates to view prices

Travelers soak up Mexico's energy at Residence L´ Heritage Royal Colonial by BlueBay. The rooftop terrace offers impressive city views. Enjoy a full breakfast to start the day, 24/7 gym access, and a snack bar/deli for when hunger strikes.

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Gym
  • Outdoor space

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

7.4 out of 10
Good
(6 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Main Suite

In-room safe, desk, iron/ironing board, free WiFi

Main Suite

8.0 out of 10
Very good
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Bedrooms

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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About the area

Located in Polanco, a neighbourhood in Mexico City, Residence L´ Heritage Royal Colonial by BlueBay is near a metro station. Soumaya Museum and National Museum of Anthropology are cultural highlights, and some of the area's popular attractions include Parque Zoologico de Chapultepec and Aztlán Feria de Chapultepec. Looking to enjoy an event or a match while in town? See what's going on at Auditorio Nacional. Visit our Mexico City travel guide
View more Aparthotels in Mexico City
Map
Alfredo de Musset No. 38, Col. Polanco, Mexico City, CDMX, 11560

What's nearby

  • Avenida Presidente Masaryk and Moliere street signs in Polanco, Mexico
    Avenida Presidente Masaryk
    1 min walk - 0.0 km
  • Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico
    Paseo de la Reforma
    10 min walk - 0.9 km
  • Antara Polanco
    Antara Polanco
    12 min walk - 1.0 km
  • Auditorio Nacional
    Auditorio Nacional
    14 min walk - 1.2 km
  • San Agustin Church
    2 min walk - 0.2 km

Getting around

  • Polanco Station
    7 min walk
  • Mexico City Buenavista Station
    9 min drive
  • Benito Juarez International Airport (MEX)
    30 min drive

Restaurants

  • Bonvi Polanco
    3 min walk
  • Starbucks
    2 min walk
  • Klein’s
    2 min walk
  • Auna Café
    3 min walk
  • Niddo café
    4 min walk

About this property

Residence L´ Heritage Royal Colonial by BlueBay

  • Aparthotel near Antara Polanco
  • Located close to San Agustin Church and Auditorio Nacional, Residence L´ Heritage Royal Colonial by BlueBay provides free full breakfast, a rooftop terrace and a 24-hour gym. In addition to a snack bar/deli, guests can connect to free in-room WiFi.
  • Other perks at this aparthotel include:
    • Free self-parking
    • A 24-hour front desk, luggage storage and a lift
    • Smoke-free property
    • Guest reviews speak well of the helpful staff and location
  • Room features
  • All guest rooms at Residence L´ Heritage Royal Colonial by BlueBay have amenities, such as free WiFi, safes and free bottled water.
  • Other conveniences in all rooms include:
    • Kitchens with microwaves
    • Limited housekeeping, desks and phones

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  • Parking included
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Microwave

Dining

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • Snack bar/deli

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Outdoor areas

  • Rooftop terrace

Work spaces

  • Desk

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Free bottled water
  • Free local calls
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Weekly housekeeping

Location highlights

  • Near a metro station

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 36 units
  • 4 floors
  • Built in 2010
  • Colonial architecture

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:30 AM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned

Frequently asked questions

Is Residence L´ Heritage Royal Colonial by BlueBay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Residence L´ Heritage Royal Colonial by BlueBay?

Self-parking is free at this property.

What time is check-in at Residence L´ Heritage Royal Colonial by BlueBay?

Check-in start time: 3 PM; check-in end time: 6:30 AM.

What time is check-out at Residence L´ Heritage Royal Colonial by BlueBay?

Checkout is at noon.

Where is Residence L´ Heritage Royal Colonial by BlueBay located?

Located in Polanco, this aparthotel is within a 15-minute walk of San Agustin Church, Antara Polanco and Auditorio Nacional. Parque Zoologico de Chapultepec and Soumaya Museum are also within 1 mi (2 km). Polanco Station is 7 minutes by foot and Auditorio Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Residence L´ Heritage Royal Colonial by BlueBay Reviews

7.8

Good

7.8

Cleanliness

7.6

Amenities

7.8

Property conditions & facilities
Rating 10 - Excellent. 160 out of 355 reviews
Rating 8 - Good. 79 out of 355 reviews
Rating 6 - Okay. 54 out of 355 reviews
Rating 4 - Poor. 34 out of 355 reviews
Rating 2 - Terrible. 28 out of 355 reviews

Reviews

Verified

8/10 Good

Monica Patricia

Liked: Cleanliness
I had a wonderful stay at this hotel. The staff was very friendly and helpful, the rooms were clean and comfortable, and the location was perfect. Everything made my stay relaxing and enjoyable. I would definitely stay here again and highly recommend it
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place, easy check in and check out
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Dania

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent service from the housekeeping team. The staff very courteous, friendly and professional.
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

CARMEN

Liked: Cleanliness
Disliked: Amenities, communication
Location is perfect!!! Close to everything you may need. Customer service questionable Breakfast is good but very limited in terms of logistics. Price per night varies but I paid approx USD90 per night… totally not worthy however for USD70 it’ll totally fair due to the amazing location in Polanco
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Libia Jemima

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
Clean Room, Less Noise
Stayed 1 night in Jan 2026
Verified

8/10 Good

Luis Diego

Liked: Cleanliness, communication
Very clean! Unbeatible location, very kind staff! The breakfast was very good: they cook your eggs the way you want them. They lack some extra butter, but for the price you pay, no complaints11
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

Aida

Liked: Cleanliness, communication
Hotel is just 'okay', location is very convenient. Bathroom doesnt have HOT water in the sink, only in the shower. When I asked to the cleaner, she told me any room hasnt. It was so very cold the water (winter season and it was around 9C). Didnt work neither the hair dryer! Staff was very nice & helpul!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

jose

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location. Superb attention by staff
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was incredible. They made me feel like home. Victor and Carmen were always attentive to my family needs.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Mohammad Mehdi

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff and location are very good. It a good hotel for stay one or more night. Only weak point about air conditioner, there is non any type of it
Stayed 1 night in May 2025
Verified

8/10 Good

Sita devi

Liked: Cleanliness, property conditions & facilities, communication
Location was accessible to restaurants, banks and shopping malls. Good service and helpful staff. Breakfast was served hot by Blanca, her hospitality and service were excellent. Overall it is safe and nice place
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Victoria

Liked: Amenities, property conditions & facilities, communication
We loved our quaint stay here! Staff was attentive and friendly. Great access to amazing area. Delicious made to order breakfast every morning (that changed each day and was fast service) and great every day cleaning service. 10/10. The hotel is so cute too, more bed and breakfast style than a hotel. Will definitely recommend to friends and be back!!
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Marco

Liked: Property conditions & facilities, communication
Disliked: Amenities
The room in the residence was nice and comfy but it wasn't very clean, and the furniture had some dust on it. There are a lot of stores and restaurants in the neighborhood that you can reach in a brief walk. The staff is very nice.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Hector

Liked: Cleanliness, property conditions & facilities, communication
Excellent service. The nighttime front desk employee knew my name before I told him who I was and checked me in in no time. I wish I had asked for his name. The room was simple, pretty, tidy—and so welcoming. And the bathroom feels like a six star hotel! Kudos to Chef Johan and his staff for a delicious breakfast with great coffee. Did I mention that the property is right in the middle of a very nice restaurant and shopping district with a beautiful park nearby? Can’t go wrong if you pick this place.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Bridgette

Liked: Cleanliness, property conditions & facilities, communication
Private kitchen and bathroom in unit. Common area with full breakfast. Central to all. Safe and wonderful.
Stayed 17 nights in Jan 2025
Verified

8/10 Good

Cordelia

Liked: Amenities, property conditions & facilities
This place is very unique. The room is huge and comfortable for the most part. The living room furniture however needs an upgrade.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location! Nice large unit with separate bedroom. Bed was comfortable. Could use better lighting in the living room area. Showing some signs of aging especially in the bathroom. Staff are super nice and having someone prepare eggs for us with the complimentary breakfast was a real treat. I would definitely stay here again. Excellent restaurants very close by.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Surinder

Liked: Cleanliness
Breakfast was great. And although it's an older property, it's well kept. My room card was hit and miss. Had to get help getting into my room at least 3 times over a 4 day stay. That was annoying.
Stayed 3 nights in Oct 2024
Verified

4/10 Poor

Darlene

Liked: Amenities, communication
Disliked: Cleanliness
Would not stay again. Pros: great location, elevator, wonderful cooked to order breakfast, comfortable bed. Cons: very dirty. Shower grout was filthy, mold going up the kitchen wall and I woke up with sneezing and stopped nose, only one bath towel given for a king room. Nothing to step out of shower on (because just one towel). Full kitchen but no dishes or cutlery, not even a cup. Feather Duvet had no cover on it, and since it’s feather I doubt it gets washed, one roll of toilet paper left in room, door and light switches very dirty. Check out after one night.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, room comfort, communication

Cozy little room

When we arrived, we were promptly greeted, and our check-in was flawless. We were informed that they were in the process of cleaning our room (we arrived a bit early), and that they would bring up the towels. The room was small, but cozy. We stayed for 8 days, and we did not have any trouble with pests even though we kept our window open. The room (we chose the most economical option) did not have a view of the street. It doesn't have AC, but they did provide a fan. The fan kept the room cool enough. The breakfast that was included was simple breakfast, but the ladies managing the kitchen did a wonderful job. We had options of eggs, cereal, and a few other options. We did have an issue with our key card not working when we came back from our excursions. It seemed to occur when we noticed that the room had been cleaned. We were not able to use the room safe, but nothing went missing during our stay. Not a 5 star location, but well worth the price for the location.
Stayed 8 nights in Nov 2024
Verified

10/10 Excellent

Chengwei

Liked: Cleanliness, check-in, communication, listing accuracy
Clean, friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

jerry

Liked: Cleanliness, property conditions & facilities, communication
Very happy with the breakfast and room cleaning.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Olesea

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Great area, building is ok... Room is outdated, floors are not very clean.. super low lighting in the livi
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Bret

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved our stay and extended it several times. The stain glass windows were a real treat and the style of the building is very beautiful.
Stayed 4 nights in Sep 2025
Verified

2/10 Terrible

Libia Jemima

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
Clean Room.. less noise
Stayed 1 night in Jan 2026