Holiday Inn Bucaramanga Cacique brings families together with international dining options and a sparkling pool where memories are made throughout the day
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Photo gallery for Holiday Inn Bucaramanga Cacique by IHG
Travelers love this family-friendly retreat with practical amenities. Enjoy two restaurants with international cuisine, a playground for kids, on-site shopping, a poolside bar, and the Sol & Vida spa. Free in-room WiFi keeps everyone connected.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Spa
Parking included
Free Wi-Fi
Restaurant
Air-conditioning
The current price is S$121
S$121
29 May - 30 May
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Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 1 PM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: from approximately COP 34000 for adults and from COP 20800 for children
Airport shuttle fee: COP 40000 per vehicle (one-way, maximum occupancy 2)
Airport shuttle fee per child: COP 40000 (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Holiday Inn Bucaramanga Cacique by IHG have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM to 6:00 PM.
How much does it cost to stay at Holiday Inn Bucaramanga Cacique by IHG?
As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Bucaramanga Cacique by IHG on 29 May, 2026 start from S$121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Holiday Inn Bucaramanga Cacique by IHG pet-friendly?
No, pets are not allowed at this property.
How much is parking at Holiday Inn Bucaramanga Cacique by IHG?
Self-parking and valet parking are free at this property; nearby parking is also free.
What time is check-in at Holiday Inn Bucaramanga Cacique by IHG?
Check-in start time: 3:00 PM; check-in end time: 4:00 AM.
What time is check-out at Holiday Inn Bucaramanga Cacique by IHG?
Checkout is at 1 PM.
Does Holiday Inn Bucaramanga Cacique by IHG provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of COP 40000 per vehicle applies.
Where is Holiday Inn Bucaramanga Cacique by IHG located?
This family-friendly Bucaramanga hotel is located in a shopping district, within 1 mi (2 km) of Cacique Shopping Mall, La Flora Ecological Park and University of Santander. Cabecera Shopping Mall and Acropolis Shopping Mall are also within 2 miles (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Excellent hotel, food was amazing (a bit overpriced), room was comfortable and clean, staff was just amazing - kudos to Leydi and Douglas (or Diego?) from reception! I will definitely be back.
I had a wonderful stay at this hotel! The property is great overall, the breakfast was absolutely excellent with a fantastic variety and fresh options every morning. The staff were incredibly helpful and friendly, always ready to assist with a smile. Room service was prompt and reliable, and the room was spotlessly clean throughout our entire stay. Highly recommended!
The staff generously to help and assist in anything with a vibrant beautiful spirit was amazing to see. The rooms very clean and quant. The food selection and services amazing!!
The service was incredible. The staff’s attention and care were outstanding — they were very attentive to my parents, who both have mobility challenges.
They were always checking in on us, with great willingness to help. Something truly admirable is that all the hotel staff were always smiling, even with the hotel full and lots of work to do.
The hotel also has a great pool and a wonderful view of the city, both from the pool area and the restaurant.
Highly recommended!
QR code for the minibar didn’t work correctly and the coffee machine was broken. Environment is comfortable for couples and families, rooftop bar is elegant and spacious. Breakfast/lunch floor was also pretty nice. Would come back here multiple times.
Nice hotel, well located, nice rooms and great service. There was no drinking water in the room, not even in the minibar, the rest was ok. Room service was fast and delicious. Breakfast didn’t have options but it was ok, and the view was great