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Hyatt Place Ontario / Rancho Cucamonga

3.0 star property
Travelers find the perfect mix of comfort and convenience at this welcoming hotel, just steps from Ontario Mills Shopping Mall for retail therapy

Choose dates to view prices

Hyatt Place Ontario/Rancho Cucamonga is near top shopping spots. Guests enjoy a free to-go breakfast, explore, then dine on American dishes at the café. Relax at the outdoor pool and garden, with in-room WiFi for connectivity. Visitors praise the attentive staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is S$161
includes taxes & fees
27 May - 28 May

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About this property

Hyatt Place Ontario / Rancho Cucamonga

  • Hotel near Ontario Mills Shopping Mall
  • Located close to Toyota Arena and Victoria Gardens, Hyatt Place Ontario / Rancho Cucamonga provides free on-the-go breakfast, a coffee shop/cafe and a garden. The on-site café, Gallery, features American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
  • You'll also find perks such as:
    • An outdoor pool
    • Free self-parking
    • Express check-out, express check-in and free newspapers
    • A computer station, a water dispenser and a 24-hour front desk
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 127 rooms feature comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas. Guest reviews highly rate the cleanliness rooms at the property.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding, pillowtop mattresses and sofa beds
    • Bathrooms with designer toiletries and shower/bath combinations
    • 42-inch HDTVs with premium channels
    • Wardrobes/cupboards, separate sitting areas and LED light bulbs

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  • Breakfast included
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  • Parking included
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Late check-in subject to availability

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-off cleaning fee of USD 100

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 22 kg per pet)

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Frequently asked questions

Does Hyatt Place Ontario / Rancho Cucamonga have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Hyatt Place Ontario / Rancho Cucamonga?

As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Ontario / Rancho Cucamonga on 27 May, 2026 start from S$161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Place Ontario / Rancho Cucamonga pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 22 kg per pet. There's a fee of USD 75 per accommodation, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much is parking at Hyatt Place Ontario / Rancho Cucamonga?

Self-parking is free at this property.

What time is check-in at Hyatt Place Ontario / Rancho Cucamonga?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Place Ontario / Rancho Cucamonga?

Checkout is at noon.

Where is Hyatt Place Ontario / Rancho Cucamonga located?

Located in Arena District, this hotel is 0.2 mi (0.3 km) from Ontario Mills Shopping Mall and 1.3 mi (2.1 km) from Toyota Arena. Victoria Gardens and Ontario Convention Center are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.4

Cleanliness

8.0

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 569 out of 1019 reviews
Rating 8 - Good. 206 out of 1019 reviews
Rating 6 - Okay. 103 out of 1019 reviews
Rating 4 - Poor. 76 out of 1019 reviews
Rating 2 - Terrible. 65 out of 1019 reviews

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff took care of us and was on point very clean
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Efrain O

Liked: Cleanliness, staff & service, property conditions & facilities
Good location next to the mall.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and the breakfast is super good
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always stay here always clean
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kaitlynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got done with my 3 day stay here with 16 students as we came to attend a conference. The rooms were clean and hotel was very accommodating! Would stay here again!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Denis

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great, and stuff is very friendly.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
always a great place to stay very friendly breakfast every morning I recommend this place
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Rechelle

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were nice n clean. I didn’t like one elevator was down so u had to wait awhile
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Good breakfast, one elevator broken and the other one is extremely slow, room was spacious but with quite a few marks and rips and blemishes throughout
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities
Great staff, beautiful room and made us feel very comfortable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at this location was the friendly and courtesy at all times. It was enjoyable to stay at this location
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Rodney

Liked: Cleanliness, amenities, property conditions & facilities
Room and service was great.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Felicia

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, super clean. Only thing the air conditioner wouldn't get cold but otger then that the stay was great. You can never go wrong with staying at the Hyatt.
Stayed 1 night in Jan 2026
Verified

8/10 Good

DaJuana

Liked: Cleanliness, staff & service, amenities
Spacious room and the heater was working 😊
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alvaro

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, and friendly staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy and rooms are spacious clean.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities
The girl who checked us in was very nice and accomidating. Our room was clean and exactly what we wanted for our stay. Breakfast was good and our stay was nice.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Victoria

Liked: Amenities
The rooms are pretty worn out. Staff was great!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room
Stayed 1 night in Dec 2025
Verified

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that it was so close to Ontario Mills and many other dining and shopping options.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Bed was very comfortable
Stayed 1 night in Nov 2025
Verified

8/10 Good

Rayann

Liked: Cleanliness, staff & service, amenities
Very friendly staff. One elevator was broke so wait time foe one elevator was a little long a few times. The couch had stains and was torn. But overall very clean
Stayed 1 night in Feb 2026
Verified

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness, amenities
Room smelled like mildew no power outlets by beds the staff was great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, amenities
Staff was amazing
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and glad to have a connecting room with family.
Stayed 1 night in Sep 2025