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Borough Arms Hotel

3.0 star property
Hotel with free parking, near New Vic Theatre

Choose dates to view prices

Photo gallery for Borough Arms Hotel

Street view
Iron/ironing board, free WiFi, bed sheets
Bathroom
Breakfast, lunch, dinner served; British cuisine
Banquet hall

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping
The current price is S$112
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Suite

Iron/ironing board, free WiFi, bed sheets

Deluxe Suite

Highlights

Heating
LCD TV
Separate bedroom
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room

Iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room, Ensuite

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, Ensuite

8.4 out of 10
Very good
(6 reviews)

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed

Highlights

Heating
LCD TV
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Ensuite

Iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Ensuite

8.0 out of 10
Very good
(1 review)

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Quadruple Room

Iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Suite

Iron/ironing board, free WiFi, bed sheets

Deluxe Suite

Highlights

Heating
LCD TV
Separate bedroom
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, Ensuite

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, Ensuite

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed
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About the area

Located in Newcastle-Under-Lyme, Borough Arms Hotel is near a train station. New Vic Theatre and The Potteries Museum and Art Gallery are cultural highlights, and some of the area's popular attractions include Waterworld and Trentham Monkey Forest. Enjoy an event or a match at bet365 Stadium, and consider making time for Alton Towers—a top attraction that's not to be missed.
Visit our Newcastle-Under-Lyme travel guideOpens in a new window
Map
26 King Street, Newcastle-Under-Lyme, England, ST5 1HX

What's nearby

  • Royal Stoke University Hospital - 4 min drive - 3.4 km
  • Waterworld - 4 min drive - 3.0 km
  • Regent Theatre - 6 min drive - 4.3 km
  • Victoria Hall - 6 min drive - 4.3 km
  • Trentham Gardens - 9 min drive - 7.8 km

Getting around

  • Longport Station - 5 min drive
  • Manchester Airport (MAN) - 37 min drive

Restaurants

  • ‪The Wulstan - ‬19 min walk
  • ‪The Hopwater Cellar - ‬18 min walk
  • Subway
  • KFC
  • ‪Milehouse Fish Bar - ‬7 min walk

About this property

Borough Arms Hotel

Hotel near Royal Stoke University Hospital
Located close to New Vic Theatre and Waterworld, Borough Arms Hotel provides dry cleaning/laundry services, a bar and a restaurant. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Full breakfast (surcharge), express check-out and luggage storage
  • Wedding services, a banquet hall and a 24-hour front desk
  • Guest reviews speak highly of the overall value and helpful staff
Room features
All guest rooms at Borough Arms Hotel offer amenities, such as free WiFi.
Other conveniences in all rooms include:
  • Baths or showers and free toiletries
  • Coffee/tea makers, heating and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: GBP 9.50 for adults and GBP 6.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gladstone Lounge Bar
  • Ostler Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1783
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Heating
  • Iron/ironing board on request
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 9.50 for adults and from GBP 6.95 for children
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Borough Arms Hotel Hotel
Borough Arms Hotel
Borough Arms Hotel Newcastle-Under-Lyme
Borough Arms Newcastle-Under-Lyme
Borough Hotel
Borough Arms Hotel Newcastle-Under-Lyme
Borough Arms Hotel Hotel Newcastle-Under-Lyme

Frequently asked questions

Is Borough Arms Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Borough Arms Hotel?

As of 16 Aug, 2025, prices found for a 1-night stay for 2 adults at Borough Arms Hotel on 17 Aug, 2025 start from S$111.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Borough Arms Hotel?

Self-parking is free at this property.

What time is check-in at Borough Arms Hotel?

Check-in start time: 2:00 PM; check-in end time: 4:00 AM. Early check-in is available for a fee of GBP 10.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Borough Arms Hotel?

Checkout is at 11:00 AM. Late checkout is available for GBP 10.00 (subject to availability).

Where is Borough Arms Hotel located?

Situated in Newcastle-Under-Lyme, this hotel is within 3 mi (5 km) of New Vic Theatre, Royal Stoke University Hospital and Waterworld. The Potteries Museum and Art Gallery and Regent Theatre are also within 3 mi (5 km).

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Borough Arms Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 72 out of 253 reviews
Rating 8 - Good. 93 out of 253 reviews
Rating 6 - Okay. 54 out of 253 reviews
Rating 4 - Poor. 24 out of 253 reviews
Rating 2 - Terrible. 10 out of 253 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

saskia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late night stop Comfortable bed Lovely breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Elsie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was comfortable and I enjoyed my one night stay there. It was at a convenient location and close to local shops. Would definitely recommend
Stayed 1 night in Jul 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, happy to have stayed, all staff were fantastic
Stayed 2 nights in Jul 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice room where I could rest, read and crochet in peace. The bar was only across the car park and I enjoyed my meal and drink there.
Stayed 2 nights in Jul 2025

8/10 Good

Ian

Liked: Cleanliness
Very friendly staff. Comfortable room.
Stayed 1 night in May 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times. Staff great. Rooms basic but clean. Good breakfast.
Stayed 1 night in May 2025

4/10 Poor

Jason

Liked: Staff & service
Disliked: Property conditions & facilities
Room very small,no air conditioning bed was described as double but very small for 2 adults.
Stayed 1 night in Aug 2025

10/10 Excellent

Eiryth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this hotel very much. It was warm and welcoming and the staff were friendly and very helpful if you needed anything. The breakfast was amazing, fresh and cooked to perfection. The bar meals were very good to and all reasonably priced. I would most definitely stay here again as it felt like one big happy and homely place to stay. Would recommend it to all friends and family.
Stayed 2 nights in Jun 2025

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine. Will always use when in this area. Accomodation and staff are brilliant.
Stayed 1 night in May 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice for the money. Great service at the restaurant. Thank you for all your help.
Stayed 1 night in Apr 2025

8/10 Good

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having always use Premier Inns, we decided their prices had gone to high, so we thought we would try smaller hotels & weren’t we pleased we did. This was a very pleasant break in a 600 mile trip from Scotland
Stayed 1 night in May 2025

8/10 Good

Ian

Staff were lovely, friendly and welcoming. Room was in the annex, clean and comfortable but a little chilly. Food was delicious and breakfast really great.
Stayed 1 night in Jan 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The building itself is old and as a result has a lot of charm, I needed somewhere to stay close to stoke hospital but didn’t want to break the bank, this hotel didn’t, the staff were all friendly bed was clean and comfy, I will say take toiletries though as the ‘complimentary’ ones consisted of 2 small soaps. Breakfast was lovely and worth the extra expense
Stayed 1 night in Mar 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value for money
Stayed 1 night in Feb 2025

8/10 Good

Trevor

Liked: Cleanliness, property conditions & facilities, room comfort
We stayed for 2 nights, the staff were friendly and helpful, food was good, bar was ok. It’s an older style hotel that is clean and tidy
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly staff clean room fantastic breakfast
Stayed 1 night in Oct 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient stay

My stay was brief, only 1 night, the hotel was very festive, with a Christmas Party in full swing.. A comfortable bed, and good, shower was all i needed. My second stay here...
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
Stayed 2 nights in May 2023

10/10 Excellent

Richard Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good value traditional hotel..Good parking , sadly no time for Breakfast!
Stayed 1 night in May 2024

8/10 Good

Paul

Liked: Property conditions & facilities
Nice, fairly clean.
Stayed 1 night in Dec 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Suited my needs fully, good value, would definitely stay again.
Stayed 3 nights in Jul 2023

6/10 Okay

Graham

Disliked: Property conditions & facilities, room comfort

OK

Could do with an update, but served the purpose. Good position, ample car parking and good access. Staff were polite and helpful, decent value for the money!
Stayed 1 night in Jan 2025

6/10 Okay

Gwenfair

Liked: Staff & service
Did not like staying in the annexe
Stayed 1 night in Feb 2025

10/10 Excellent

Carole

We stayed over attending a wedding . The room was comfortable snd clean . The staff twere pleasant thoughtful and nothing was too much trouble . The food was excellent , although it was a wedding breakfast. The only grouse was the tea bags . We are Pg tips and it was Tetleys , so bring your own if you like a good brew ..
Stayed 1 night in Mar 2025

8/10 Good

Ozohu Asmau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super nice and polite The receptionists were exceptionally helpful, warm and nice people Kitchen/restaurant service was good
Stayed 5 nights in Oct 2023