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Hotel Valencia Santana Row

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Luxury
VIP Access
4.0 star property
9.2

Wonderful

Serene courtyard amid vibrant surroundings

Beautifully designed, this property offers a serene courtyard and is surrounded by vibrant restaurants and shops. Unwind at the rooftop bar with stunning views or enjoy the well-maintained gym and valet parking with a convenient text option.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is S$395
includes taxes & fees
5 Jun - 6 Jun

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About this property

Hotel Valencia Santana Row

  • Upscale hotel near Winchester Mystery House
  • A short walk from Santana Row Shopping Center, Hotel Valencia Santana Row provides a rooftop terrace, dry cleaning/laundry services and a bar. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Limo/town car service, cooked-to-order breakfast (surcharge) and valet parking (surcharge)
    • Access to a nearby health club, express check-out and express check-in
    • Wedding services, a 24-hour front desk and tour/ticket information
    • Guest reviews say great things about the helpful staff and proximity to shopping
  • Room features
  • All 215 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
    • Bathrooms with designer toiletries and shower/bath combinations
    • 50-inch TVs with premium channels
    • Wardrobes/cupboards, on-request microwaves and coffee/tea makers

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM

Early check-in subject to availability

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 11 2026 to June 5 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from 11 May 2026 to 5 June 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per pet, per stay

Service animals are welcome, and are exempt from fees

2 total (up to 32 kg per pet)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 30.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 8 for adults and from USD 15 for children
  • Valet parking fee: USD 59.54 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hotel Valencia Santana Row have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 10:00 PM. The swimming pool will be unavailable from May 11 2026 until June 5 2026 (dates subject to change). The property will be renovating the swimming pool from May 11 2026 until June 5 2026 (completion date subject to change).

How much does it cost to stay at Hotel Valencia Santana Row?

As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Hotel Valencia Santana Row on 5 Jun, 2026 start from S$395, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Valencia Santana Row pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 32 kg per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Valencia Santana Row?

Valet parking is available for USD 59.54 per night.

What time is check-in at Hotel Valencia Santana Row?

Check-in start time: 3 PM; check-in end time: 2:00 AM.

What time is check-out at Hotel Valencia Santana Row?

Checkout is at noon.

Where is Hotel Valencia Santana Row located?

Situated near the airport, this hotel is steps away from Santana Row Shopping Center and Silicon Valley. Santa Clara University is 2.2 mi (3.6 km) away.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 739 out of 1015 reviews
Rating 8 - Good. 147 out of 1015 reviews
Rating 6 - Okay. 75 out of 1015 reviews
Rating 4 - Poor. 18 out of 1015 reviews
Rating 2 - Terrible. 36 out of 1015 reviews

Reviews

Verified

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect! It was so nice to walk out of the hotel and be in the middle of everything.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, bed and pillows comfortable, staff were friendly and helpful. It was fun to be right on Santana Row for shopping and restaurants.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities
Awesome hotel in a great location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly. The room was very spacious. Checkin was fast and we received a complimentary sangria. Location was perfect!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Best location, great clean rooms, loved the Resturant and bar
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Tyler

Place is falling apart. Not nearly enough staff.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Bridgett

Liked: Cleanliness, staff & service, amenities
Such a great place to stay. Beautiful room and wonderful staff
Stayed 1 night in Oct 2025
Verified

8/10 Good

Niroshini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We parked in the public parking structure which is cheaper than valet parking for $60. The check-in was good, they accommodated our request for connecting rooms on the quiet side of the hotel. Given its location, the outside car noises were sometimes loud. The rooms are large, which is nice. But the hotel is older and it feels dated and some wear and tear from carpet, walls, bathroom. The housekeeping didn’t automatically make our rooms, but when we called in they came right away. Overall it’s a good hotel for a weekend getaway in the heart of Santana row with easy access to restaurants and shopping.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Very friendly staff and valet service was excellent.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and the hotel is amazing.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities
From first arriving to checking out the staff was very welcoming and helpful. Would most definitely stay there again
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dominic

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay. Exceeded expectations on all front. The room was perfect, staff was fantastic, food and beverage was top notch.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
Staff was lovely, hotel was clean and comfortable. Didn’t stay long enough to use the amenities but the convenience of location was great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities
Beautiful room, comfortable bed, helpful staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Steven

The security was helpful in the check in process.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Virgilyn

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff were nice
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alma

Liked: Cleanliness, amenities, property conditions & facilities
The staff is phenomenal, the hotel is beautiful, my go to place whenever I visit SJ.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Husein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel on amazing location!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
Location and the Santana area, room decor and balcony, friendly staff at check in, bar/restaurant still open even though we arrived very late.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Aleksandr

Liked: Cleanliness, amenities, property conditions & facilities
Everything was pretty good. The room was clean and the staff were very courteous. The particular room we had was next to a staff access door and it was a little loud with people going in and out late into the night and early morning, but other than that a good price for the room we had.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Stay! Santana Row is very nice and clean!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful, and staff were friendly
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

NIA

Liked: Cleanliness, property conditions & facilities
Great stay, good hotel, lovely pool area in the middle of lively area.
Stayed 1 night in Jul 2025