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Alpenhotel Fernau

4.0 star property

Choose dates to view prices

Located close to Elfer Gondola, Alpenhotel Fernau provides a terrace, a coffee shop/cafe and a garden. Active travellers can enjoy hiking/biking trails at this hotel. Treat yourself to a massage at the on-site spa. The on-site restaurant offers breakfast and dinner. In addition to a playground and a hair salon, guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is S$414
includes taxes & fees
1 Jun - 2 Jun
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Policies

Check-in

Check-in start time: 7:30 AM; check-in end time: 9:00 PM

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 26 September and 8 October.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 17 per pet, per day

Service animals are welcome, and are exempt from fees

Restrictions apply; for more information contact the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.80 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 1)
  • Pet fee: EUR 17 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Does Alpenhotel Fernau have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Alpenhotel Fernau?

As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Alpenhotel Fernau on 1 Jun, 2026 start from S$414, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Alpenhotel Fernau pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 17 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Alpenhotel Fernau?

Self-parking is free at this property.

What time is check-in at Alpenhotel Fernau?

Check-in start time: 7:30 AM; check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Alpenhotel Fernau?

Checkout is at 11 AM.

Does Alpenhotel Fernau provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM-8:00 PM on request. A fee of EUR 55 per vehicle applies.

Where is Alpenhotel Fernau located?

Located in Neustift Im Stubaital, this family-friendly hotel is 0.8 mi (1.3 km) from Elfer Gondola, and within 9 mi (15 km) of Schlick 2000 Ski Resort and Serlesbahn. Golden Roof and Alpenzoo are also within 20 mi (32 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 8 out of 13 reviews
Rating 8 - Good. 5 out of 13 reviews
Rating 6 - Okay. 0 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

Reviews

Verified

10/10 Excellent

Kit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute classic Austrian hotel

Great service, beautiful property. Worth spending significant time.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Alpenhotel Fernau was a very lovely accommodation. The staff was very helpful and courteous.
Stayed 3 nights in Nov 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Service im Hotel Fernau war sehr gut. Was ich persönlich schade fand war, dass dass der Pool erst nach 7.30 Uhr nutzbar war. Ein kurzer Schwumm vor dem Frühstück hätte ich sehr geschätzt. Das Frühstück gab es leider erst ab 7.30 Uhr. Ich finde man sollte in einem Hotel, das sich in einem Ort befindet der Ausgangspunkt für diverse Wanderungen ist, bereits ab 7.00 Uhr frühstücken können.
Stayed 7 nights in Jul 2020
Verified

10/10 Excellent

Roli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles Bestens so soll es sein und faire Preise. Sauber freundlich und gute Küche so machen Ferien spass
Stayed 4 nights in Jul 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the single room I had with its lovely balcony. It was very clean and had a nice sized solid wardrobe, a very comfortable mattress and a little table. There’s a lift to all the floors. The thing I didn’t like was the amount of food left uncovered in the buffet part of breakfast and evening meal. There were flies around and they could easily land on the food. The food itself was well cooked and nicely presented. There was not always a vegetarian option but one would be made if you asked.
Stayed 7 nights in Jul 2019
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great room but the view from our balcony was extraordinary
Stayed 5 nights in Sep 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Silvester Urlaub

sehr schönes Hotel uns (Fam. 2Erwachsene und 1Kind) hat es sehr gut gefallen unserem Aufenthalt geben wir 4,8 von 5 Punkten
Stayed 7 nights in Dec 2017
Verified

8/10 Good

Dan Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place and very serviced staff!

Very nice staff and owner, got two rooms instead of one for just 5 Euro more without asking. Great service and very friendly staff, beautiful location and view! Very silent with great nature around. The night we came they had local livemusic, typical from the alps. Very lively and nice! Great place to stay and was offered free garage without asking, came with a special car so guess the owner was extra friendly which was highly appreciated! In this place they know service which is not very common in Germany and Austria!
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A five star experience

I cannot find any bad words To describe Alpenhotel Fernau. The hotel was beautiful, staff was helpful and knew what they were doing, breakfast was great and hiking in the area was just unbelievable. If you happen To stay in the hotel and they happen To arrange a grillabend during your stay, make sure you're participating. The only negative thing- as nowadays almost everywhere- is the annoying know-it-all, want-it-all, can't-really-behave tourists who-sad To say- are usually Brits.
Verified

10/10 Excellent

Jiri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort