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Hotel Condesa Americana

2.0 star property
Hotel in Puebla with free parking

Choose dates to view prices

Photo gallery for Hotel Condesa Americana

Reception
Aerial view
In-room safe, free WiFi, bed sheets
Exterior
Indoor wedding

Reviews

5.8 out of 10

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

In-room safe, free WiFi, bed sheets

Standard Room

Highlights

TV
Ceiling fan
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

Highlights

TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Puebla is home to Hotel Condesa Americana. Puebla Cathedral and Great Pyramid of Cholula are notable landmarks and Africam Safari is a popular area attraction. Michin Puebla Aquarium and National Museum of Mexican Railroads are also worth visiting.
Visit our Puebla travel guideOpens in a new window
Map
14 Oriente 3807-A, Col.America Norte, Puebla, PUE, 72340

What's nearby

  • Zona Histórica de los Fuertes - 3 min drive - 1.5 km
  • Centro Expositor - 4 min drive - 1.9 km
  • Puebla Convention Center - 5 min drive - 3.4 km
  • Zócalo de Puebla - 6 min drive - 3.4 km
  • Puebla Cathedral - 7 min drive - 3.8 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 21 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 30 min drive

Restaurants

  • ‪Club Alpha 3 - ‬11 min walk
  • ‪Barbacoa el Borrego - ‬14 min walk
  • ‪El Borrego Hidalguense - ‬13 min walk
  • ‪Taquería "El Primo Exterminador - ‬16 min walk
  • ‪The Italian Coffee Company - ‬4 min walk

About this property

Hotel Condesa Americana

Hotel near Cuauhtemoc Stadium
Hotel Condesa Americana provides amenities, such as dry cleaning/laundry services and a business centre. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a 24-hour front desk and tour/ticket information
  • Luggage storage and 1 meeting room
Room features
All guest rooms at Hotel Condesa Americana have amenities, such as free WiFi, safes and room service.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Hotel Condesa Americana Puebla
Hotel Condesa Americana
Condesa Americana Puebla
Condesa Americana
Hotel Condesa Americana Hotel
Hotel Condesa Americana Puebla
Hotel Condesa Americana Hotel Puebla

Frequently asked questions

Is Hotel Condesa Americana pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Condesa Americana?

Self-parking is free at this property.

What time is check-in at Hotel Condesa Americana?

Check-in begins at 3 PM.

What time is check-out at Hotel Condesa Americana?

Checkout is at noon.

Does Hotel Condesa Americana provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Condesa Americana located?

Situated in Puebla, this hotel is within 1 mile (2 km) of Basilica of the Immaculate Conception and Zona Histórica de los Fuertes. Parque Ecológico Revolución Mexicana and Centro Expositor are also within 2 miles (3 km).

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Hotel Condesa Americana Reviews

Reviews

5.8
Rating 10 - Excellent. 10 out of 112 reviews
Rating 8 - Good. 27 out of 112 reviews
Rating 6 - Okay. 32 out of 112 reviews
Rating 4 - Poor. 22 out of 112 reviews
Rating 2 - Terrible. 21 out of 112 reviews

6.2/10

Cleanliness

6.2/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sandra

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Sergio

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2021

2/10 Terrible

IRMA REYNA

Disliked: Staff & service, property conditions & facilities
Buenos días en si yo hice la reservación para una amiga qué llegó de Acapulco y me comentó qué tardaron una hora para poder entregarle las 2 habitaciones porqué según ustedes nunca reportaron qué ya estaba pagado las 2 reservaciones qué falta de organización y respeto para las personas qué llegaron se fueron muy desilusionadas en fin
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

Instalación adecuada, buena atención, pésima limpi

Stayed 1 night in Nov 2019

6/10 Okay

CRISTHIAN

Se encuentra en buena ubicación pero la habitación no estaba acondicionada cuando llegue no tenía agua....
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
El hotel no se encuentra cerca del Centro como mencionan en la página
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Price was very reasonable. Staff is very friendly.
Stayed 1 night in Feb 2019

10/10 Excellent

kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

Mauricio

Liked: Staff & service

Falta de hopitalidad

Solo me dieron 2 toallas para 3 personas, no me dieron shampoo, solo tienen 6 lugares de estacionamiento. Estaba un poco sucio cuando llegamos.
Stayed 1 night in Jan 2019

6/10 Okay

Oscar, CDMX

Disliked: Property conditions & facilities, room comfort
Muy rústico en su acomodación. No hay fotos que describan lo vas a encontrar.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EL SERVICIO DEL PERSONAL FUE EXCELENTE Y LAS HABITACIONES EN BUEN ESTADO
Stayed 3 nights in Dec 2018

6/10 Okay

Francisco Tomas

Liked: Staff & service

Bien a secas

El hotel en general es muy austero de a cuerdo con el precio, lo único incómodo es que hay mucho ruido por el diseño del mismo. El diseño de las habitaciones es raro
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
No esta cerca de la playa pero me parrce bien su ubicacion
Stayed 2 nights in Nov 2018

2/10 Terrible

Guest, Texas

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is as bad as they come.The room smells, beds and the pillow are not clean to use, noise everywhere, and its location is far from anything attractive. This is a very low level hotel that is more like a run-down hostel, a dump. Stay clear from it.
Stayed 4 nights in Oct 2018

8/10 Good

Ana, México

Liked: Cleanliness, staff & service, room comfort
Todo super bien, solo que se escucha mucho ruido de los pasillos hacia las habitaciones... Todo lo demás muy bien.... Tuvimos una habitación muy cómoda y limpia.
Stayed 1 night in Oct 2018

8/10 Good

Fabricio, CDMX

Liked: Cleanliness, staff & service, room comfort

Agradable

Hotel agradable muy cómodo y el personal es muy atento apesar de que ya no es nuevo no está nada descuidado
Stayed 1 night in Sep 2018

8/10 Good

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfecho

Muy buena ubicación, confortable y limpio, en general buena estancia.
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Reserve 2 habitaciones En una no había agua caliente y en otra el control remoto del cable no funcionaba Pocos contactos para conectar aparatos.
Stayed 1 night in Jun 2018

8/10 Good

Karina, Coatzacoalcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy bueno en dónde pasar la noche, cómodo y barato.
Stayed 1 night in Jun 2018

4/10 Poor

Manillo, Mérida

Disliked: Property conditions & facilities, room comfort

Mal hotel de paso.

Al reservar un hotel económico sabía que mis expectativas no podían ser altas, aún así me decepcionó, no encontraban mi reservación cuando llegamos, los colchones están envueltos en plástico ruidoso e incómodo, no había toallas y tuvimos que salir a pedirlas, lo peor de todo es que algún insecto me picó mientras dormía y me sentí muy mal a causa del piquete. En definitiva no vuelvo a hospedarme allí.
Stayed 1 night in May 2018

6/10 Okay

Rafa, Veracruz

Liked: Room comfort
Disliked: Staff & service

Hotel con comercios cercanos.

Cómodo, un oxxo y Aurrera cerca, en la esquina hay unos tacos muy ricos.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

No estaba la reservación

No estaba actualizando los datos de ellos y no habia habíataciones y nos dieron. Una más grande y luego nos pasaron ha una más pequeña pues no está tan mal por el precio
Stayed 2 nights in Dec 2017

2/10 Terrible

Griselda, CDMX

Disliked: Cleanliness, staff & service, room comfort

No respetaron mi reservación

Antes de llegar al hotel llame para preguntar sobre mi reservación y me dijeron que no había problema si llegaba después del check-in, llegué y resulto que no tenían habitaciones disponibles aún cuando yo reserve y pague desde hace más de un mes, me dijeron que en su sistema no aparecía mi reservación por lo que llamaron a Expedia para confirmar el pago el cual si estaba realizado. Su solución fue mandarme a un motel de paso el cual estaba en muy malas condiciones y no me quedó de otra más que aceptarlo ya que no me iban a realizar ningún tipo de reembolso. Sinceramente después de esto no recomiendo para nada el Hotel Condesa Americana.
Stayed 1 night in Nov 2017