Japan Adventure Holidays

Staff was amazing and the view was phenomenal

A 5 star experience. If you’re use to tiny rooms in Tokyo this room in Osaka will impress. Had a top 5 meal of my life in Kaman on the 24th floor

Excellent, will return. Only thing upsetting was the Godzilla was out of order

The Hotel New Otani is beautiful and upscale. The gardens are amazing! Be sure to set aside an hour to enjoy the plants and tranquil water. The staff provide the highest level of service. Most speak English. It’s not near the tourist sites, but there’s a metro station nearby and taxis. We stayed at a downtown hotel on our way out of Japan, and I didn’t prefer one location over the other. The beds are VERY hard. Very. It’s normal for Japan, but if you want “American soft” beds, choose a Western brand. The rooms are spacious with nice bathroom facilities. They are generous with toiletries, and the soaps smell great. Try the face cream and lotion. There are many options for food on the lower levels. We liked Tully’s Coffee for breakfast. The main restaurant offers breakfast as well. I really enjoyed the pizza restaurant, which is tucked around a corner. They have pizza, noodle bowls, and gorgeous desserts. It’s their best kept secret! The Currency Exchange is located in the post office. It’s only open until 5:00 pm. There are exchange machines all over Tokyo—we didn’t have any trouble finding one. We felt safe getting money and carrying cash.

Lovely hotel with extremely comfortable beds and a huge bathroom. Staff was very friendly and helpful! Definitely left quite a good impression. The hotel area is huge with a wide variety of restaurants and bars within the hotel. Very accessible to the downtown district of Sapporo. The only negative would be the view from the room. Many of the rooms I presume would be facing the inner yard, i.e. the windows of all the rooms next to, below and above your own room.

Staff was amazing and the view was phenomenal

A 5 star experience. If you’re use to tiny rooms in Tokyo this room in Osaka will impress. Had a top 5 meal of my life in Kaman on the 24th floor

There were many dining options. We used in room service and the food was ok. It was a bit cold. The bed was amazing. They offered bed guards for children too.

I am planning a trip back, and I will be staying here. This hotel was beautiful and had excellent amenities. My stay was a 10/10, and I'm so excited to return.

The Hotel New Otani is beautiful and upscale. The gardens are amazing! Be sure to set aside an hour to enjoy the plants and tranquil water. The staff provide the highest level of service. Most speak English. It’s not near the tourist sites, but there’s a metro station nearby and taxis. We stayed at a downtown hotel on our way out of Japan, and I didn’t prefer one location over the other. The beds are VERY hard. Very. It’s normal for Japan, but if you want “American soft” beds, choose a Western brand. The rooms are spacious with nice bathroom facilities. They are generous with toiletries, and the soaps smell great. Try the face cream and lotion. There are many options for food on the lower levels. We liked Tully’s Coffee for breakfast. The main restaurant offers breakfast as well. I really enjoyed the pizza restaurant, which is tucked around a corner. They have pizza, noodle bowls, and gorgeous desserts. It’s their best kept secret! The Currency Exchange is located in the post office. It’s only open until 5:00 pm. There are exchange machines all over Tokyo—we didn’t have any trouble finding one. We felt safe getting money and carrying cash.

Excellent, will return. Only thing upsetting was the Godzilla was out of order

Easy access to lots of bars and restaurants

Excellent, will return. Only thing upsetting was the Godzilla was out of order

There were many dining options. We used in room service and the food was ok. It was a bit cold. The bed was amazing. They offered bed guards for children too.