North America All inclusive Holidays

One of the main reasons you come to the Westin Maui at Christmas is for the beach. The Westin has seemingly farmed out responsibility for umbrellas and chairs to a third party. This company doesn't have near the equipment to supply the hotel guests with what they need. And for the lucky few that get up at 730a to get said umbrella and chairs, two chairs and an umbrella will set you back 150.00 dollars which is not included in the "resort fee". Price gouging at an insane level. It was terrible watching the looks on the guests faces when they were told the fee and that they were none left anyway. We often go to the Westin in the Cayman Islands at Christmas sometimes and this umbrella/chair policy is not a thing. We went to the Westin ULU kitchen last night and the food was good. The only problem was the kids menu. My wife ordered the adult portion steak fritte and one of our children had the steak fritte from the kids menu. The steak from the kids menu was of terrible quality. We ordered from the kids menu for portion size not poor quality. The first night we arrived we noticed our bathroom sink was plugged and building maintenance came about an hour later to fix it. Even the toilet paper was cheap. When we called up for a bathrobe they forgot to send it and then we asked two hours later and it eventually arrived. I could go on but I'm sure l've made my point. The hotel itself is decorated nicely and there were local singers and dancer which were fun to watch.

Very Clean room (and I’m picky) Great staff in all areas especially housekeeping and restaurant Breakfast was always great dinner was awesome at Stevens library but tidepool? was a let down expensive not good at all, weight staff was just ok…. Other than that the stay was perfect Will return!