Australia - New Zealand and the South Pacific Kid friendly Holidays

Upon my arrival, I was greeted in a courteous and timely manner. However, during my first night, the fire alarm was triggered, and it became apparent that the staff was unaware of the situation. This caused significant confusion, with guests congregating in the lobby. Despite the commotion, the staff continued with check-ins and failed to communicate effectively with those of us who had evacuated the building. The following day, I inquired as to why the apartment hotel did not provide knives, making it difficult to prepare meals. It seems essential to have a sharp knife, particularly if guests are expected to cook. One of the primary reasons I chose this hotel was to save on dining expenses, and this was a major inconvenience. Additionally, I noticed that the website stated a late check-out option was available "subject to availability" and free of charge for an extra hour. However, when I requested this, I received a generic response stating that I would need to pay a \$30 fee, despite the website's conflicting information. This discrepancy left me somewhat disappointed.

The L1 lightrail is rightnin front of the hotel, and walkable distance for dinner at hurricans grill on pyrmont st.

The apartment was fantastic. So big with magical views and so quiet. An extra 5 min walk into town which was picturesque. There was a bus stop right out the front of the villas and the beds were so comfortable. Staff were great. Would re-book without hesitation.

Great location. Close to many food options and attractions. Stayed in room 508 and it was a nice updated queen queen room with kitchenette. Beds are comfortable. Service was great. Arrived early morning. There was free luggage storage and was given early check in by 12pm and late check out by 11:30pm. Would stay again.

The L1 lightrail is rightnin front of the hotel, and walkable distance for dinner at hurricans grill on pyrmont st.