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Reviews of Grand Victoria Hotel

4.5 out of 5
Grand Victoria Hotel
168 Jingye 4th Road, Taipei

Reviews

9.0

Wonderful

Rating 10 - Excellent. 195 out of 321 reviews" "
Rating 8 - Good. 89 out of 321 reviews" "
Rating 6 - Okay. 18 out of 321 reviews" "
Rating 4 - Poor. 14 out of 321 reviews" "
Rating 2 - Terrible. 5 out of 321 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Max

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all as expected, Excellent.
Stayed 2 nights in Jan 2024

10/10 Excellent

DAVID TSU-HUA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

DAVID TSU-HUA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must repeat!!
I had a 2 week trip in Taipei and stayed in 1 x 3 star, 2 x 4 star and a 1 x 5 star hotel. Overall, Grand Victoria had the best service and I believe value for money. Front desk was polite and courteous. They really go out of their way to ensure a comfortable stay. I had to ask to use the business center for printing documents and needed cardboard boxes for transporting, both demands were met with exceptional speed and great service. I am very satisfied with my stay, despite it located near a shopping mall and the skytrain, the room was quiet and clean. On site restaurants provide a fine selection and quality meets 5 star standards. I would recommend the hotels.com option of including the breakfast, much cheaper than buying directly from the hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Eric, Eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with incredibly friendly, helpful and professional staff. Thank you for a great stay!
Stayed 2 nights in Oct 2023

10/10 Excellent

YUEN TING PHYLLIS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great condition and services. The room is comfy and spacious. Also convenient located near the Miramar mall and 5 mins walk to subway station

10/10 Excellent

Erez

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good option close to Miramar
Very good hotel. Clean. good service, Excellent breakfast and all was very good
Stayed 3 nights in Jun 2023

4/10 Poor

CHING CHING

Business traveller
Liked: Cleanliness, staff & service
It was a grand hotel previously i believe, but it is now rundown.
Stayed 2 nights in May 2023

10/10 Excellent

Patricia, Clearfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Victoria Holet’s location was very convenient for public transportation, shopping, and good restaurants within the hotel. Our room was very clean and had all the amenities. And the hotel staff was fabulous!
Stayed 4 nights in Apr 2023

10/10 Excellent

DAVID

Stayed 1 night in Feb 2023

6/10 Okay

Lin Fuei

Stayed 1 night in Jan 2023

10/10 Excellent

CHAN

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing to dislike
Stayed 4 nights in Oct 2022

10/10 Excellent

CHAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was centrally located to both shopping belt that has wide choice of eateries, as well as located near the MRT Jiannan station. Best part is that it is just 15 minutes walk to Meiti Riverside park to enjoy my evening walks
Stayed 2 nights in Oct 2022

10/10 Excellent

Shu-Chun

Stayed 1 night in May 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Edgar

Travelled with family
Liked: Property conditions & facilities, room comfort
First experience was better but it was still decen
A while back we went to the Victoria specifically for my daughter to swim all day and had a phenomenal experience, however didn't upgrade for the breakfast. This time in a whim, weather was good and we had a day to burn in April, so we booked on Hotels.com and upgraded for the breakfast. And we found out afterwards that although we had three people that it only included two people's breakfast. It wasn't a huge deal but we figured we'd ask. One of the staff basically explained that it's common sense that the third person pays extra, a nine year old kid. We figured we'd pay and probably never go back but when we checked out, a staff with higher authority made the call and comped it saying next time we need to pay but this time it was on them. Being in the service biz as well I would have done the same thing and I think they made the right move. So yes we will go and try again but the pool was closed so, call ahead if you wanna use the pool. It was pretty rough when my little girl was all pumped and in her swimsuit and ready to go but wasn't able to swim. Granted I should have called ahead. Anyways call ahead if you are gonna swim.
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the pool was closed
Stayed 1 night in May 2020

10/10 Excellent

Teik Yong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location to malls, f
Have stayed here numerous time for work and it's always a pleasant stay. Close to Miramar and Carrefour. Comes with selected complimentary minibar item which is rare for hotels. Prices can fluctuate but still worth the price for the value. Front desk service is excellent
Stayed 2 nights in Jan 2020
Response from Grand Victoria Hotel Support Team on 4 Feb,2020
Thanks for staying with us. We appreciate your feedback! We are looking forward to your visit again!

6/10 Okay

Josephine

Travelled with family
Liked: Cleanliness, property conditions & facilities
The bed and the make up table are a bit small. However, I love their good fresh fruit (orange and Kiwi) . Kiwi is the best I tried ever 😂
Stayed 4 nights in Nov 2019
Response from Grand Victoria Support Team on 2 Jan,2020
Thanks for staying with us. We appreciate your feedback! We are looking forward to your visit again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel with good service and facilities
Stayed 4 nights in Sep 2019
Response from Grand Victoria Hotel Support Team on 3 Oct,2019
Thanks for staying with us. We appreciate your feedback! We are looking forward to your visit again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Grand Victoria Support Team on 3 Oct,2019
Thanks for staying with us. We appreciate your feedback! We are looking forward to your visit again!

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2019
Response from Grand Victoria Support Team on 3 Oct,2019
Thanks for staying with us. We appreciate your feedback! We are looking forward to your visit again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Grand Victoria Support Team on 3 Oct,2019
Thanks for staying with us. We appreciate your feedback! We are looking forward to your visit again!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff take care of details for visitors comfort.
Stayed 1 night in Sep 2019
Response from Grand Victoria Support Team on 3 Oct,2019
Thanks for staying with us. We appreciate your feedback! We are looking forward to your visit again!

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and very good breakfast. The room is clean and comfortable
Stayed 2 nights in Sep 2019
Response from Grand Victoria Hotel Support Team on 3 Oct,2019
Thanks for staying with us. We appreciate your feedback! We are looking forward to your visit again!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool doesn't open for using
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Close to shopping and several restaurant options in the store.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel lies at a convenient location. Very friendly staff.
Stayed 5 nights in Feb 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vacation stay
Clean, no smell , quiet with a great view. Excellent breakfast options and friendly staff. Even gave me a set of to go bag boxes and bags to get food so I can bring it back to my toddler son who couldn't make it down to breakfast in time.
Stayed 1 night in Jan 2019

6/10 Okay

Dandy

Liked: Cleanliness, amenities, property conditions & facilities
Shopping area is good and close-by. You can find nice restaurants around that area easily. The Italy restaurant in that hotel is very nice.
Stayed 1 night in Nov 2018

10/10 Excellent

Beaver, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Italian restaurant is great with quite a lot of food varieties. Their servers are nice too.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Stayed 1 night in Sep 2018

8/10 Good

GimJoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preferred hotel in Taipei
Friendly staffs, clean and easily accessible to malls and train stations. One of my preferred hotel in Taipei.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel and great service from them

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities
Will pick a different hotel next time
Indifferent check in, no idea about the amenities of the hotel. Pool is closed from 12-4. Room ok but did not feel the Executive vibe. Bed was comfortable. Much of the lobby seemed to be for wedding guests and meeting attendees only.
Stayed 4 nights in Sep 2017

8/10 Good

STEVEN

Liked: Staff & service, property conditions & facilities, room comfort
All good except pool
Overall the hotel is pretty nice to stay, friendly staff, near MRT, around malls and food-courts. There's only a down side is the pool, too short (20m?), and not so clean...
Stayed 2 nights in Sep 2017

6/10 Okay

Max, Macau

Liked: Cleanliness, staff & service, room comfort
Fairly well located hotel near an MRT station.
Two problems during my visit: For whatever reason, the room was cleaned at 5 pm almost exactly when I was returning from a long day in the heat and humidity. It would seem possible to clean the rooms where continuing occupants are located a bit earlier in the day. I had hoped to have dinner in the Chinese restaurant on Sunday evening. I did not make a reservation, but in coming to the restaurant I was told it was fully booked - .i.e., no place for a single customer. The front desk staff were good and very helpful. Not sure I would recommend the hotel given its location quite a ways from the centre of Taipei. Nice hotel, however. Sorry I cannot be more positive.
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Stayed 4 nights in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inexperience and rude staff
Inexperience and rude staff with room cancellation detail.

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Arena, Columbus, OH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location, lovely decorations, comfort bed, clean bathroom and friendly staffs. Will definitely come back.

10/10 Excellent

angela t, t

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautif boutique hotel, great location
I booked this hotel to be closer to the National Palace Museum and I'm so glad I did. The rooms are very comfortable, clean, and come with complimentary snacks. it's located across from the big Farris wheel and a shopping mall.The grounds are beautiful. There were several weddings going on when I was there.

6/10 Okay

Verified traveller

Disliked: Staff & service
Standard had dropped!
Breakfast was below average and the services was not good this time.

8/10 Good

Bak Soong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for $
Pleasant stay

8/10 Good

sri, chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to technology companies
Very good experience. One of the front-desk staff helped me with a nice trip idea when i had some free time.

8/10 Good

MARY MERCEDES, Albany, NY USA

Liked: Cleanliness, staff & service
Great Stay, fun neighborhood and breakfast
Great service and lovely rooms although the room temperature was not adjustable leaving us cold some days and too hot on others.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable and spacious
service can be improved. They didn't allow me to check in at 2 pm. No any service provided when I was sitting at lobby waiting. At least they can offer a glass of drink in that such a hot day, or present a local map for me as past time option. Concierge wanted to propose us a dining place, but we found out later that he knows little about the restaurants nearby. Anyhow, the room is fabulous. i liked the Japanese style toilet pan very much. nice view from my room with the swimming pool and mountain view. By the way, the food court at the nearby shopping mall is very nice. Plenty of choices at great quality.

10/10 Excellent

Cathy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, beautiful hotel
I stayed here for 2 nights and it was awesome. It is 5min from the metro, great location to go Taipei 101, Sun Yat Seng Memorial, etc. Room itself was clean and modernly designed. Although the hotel was undergoing some renovation, there was not much noise. The staff were friendly too. Totally enjoy my stay.