Hotels with Swimming Pools in Abilene

"I’ll start off with staff. The guy who checked us in was very friendly and welcoming. No issues with him. While my kids were swimming, another staff member came in and yelled at them and told them if they broke anything, I’d be paying for it (they were throwing pool balls to each other, nothing that would have broken anything). The next day I asked for more towels, and the guy was insistent that I not wait for them. He told me to go to my room and he’d bring them to me. I told him I was happy to wait, but he wouldn’t take that as an answer. My initial reaction was that the property was very well put together…until I started looking around…the carpets are gross, trash on the couches and chairs, floors needed vacuumed, mold in the bathrooms, the ceiling paint was hanging down in the pool area…definitely not very well maintained by staff. Breakfast was very minimal…I’ve stayed in lots of hotels, and this was by far the worst breakfast selection ever. There were eggs and sausage links, 2 types of cereal, bagels and toast. No fruit, drinks were near empty, warmer lids didn’t stay on the food very well. I think the only positive thing that I really had about this stay was that there was a lot of seating in the lobby area."

"The room was gorgeous and set up for everything I needed after long days at conferences. The staff was very inviting and helpful."

"Hot tub pool area not working "

"Terrible experience. The elevator was broken and took forever to get a room on ground level due to two of our parties having walking disabilities. Then things were broken in the room such as the door handle to the bathroom the top of the air-conditioning unit the room itself was not fully clean as there were still hairs left in the bathroom. The hot tub heaters were broken and then they kicked us out of the breakfast room after breakfast was over when we just wanted to sit at a table as there was no other tables available inside on the property. They also overcharged me and would not deal with the fact that they did that they just kept telling me to talk to the third-party I booked through, avoid this place. "

"This hotel is rundown and very dreary inside. The room was very dim with only a single high frequency (sterile white) light bulb in the ceiling. The area behind the hotel is an old rundown trailer park that made us leery about the items we left in the car overnight (we were moving with a completely full SUV). Nothing was touched but the feeling was there. In addition an RV was parked right across our ground floor window, leaving little of our "scenic view'."

"Newer motel. Excellent staff. Good breakfast. Request a room on the opposite side from I70"

"Excellent to stay, everything was nice"

"I chose this hotel after reviewing it online, particularly because of the pool area, which looked like a great feature for my three kids who were traveling with me. Unfortunately, the experience did not meet expectations. Upon arrival, I was required to pay a room deposit that was not disclosed anywhere on the website. That was frustrating, but I moved forward with the stay. We planned to use the pool during our second night, only to find that it was out of service. While the hot tub was still operational, that wasn’t a suitable substitute for young kids who were specifically looking forward to the pool. Since we were staying for four nights, I decided to address the issue at checkout, hoping for a reasonable resolution. When I spoke with the manager, I was told that I should have mentioned it earlier and could have been refunded and left. That response was disappointing. Suggesting that I should have uprooted my family mid-stay due to a maintenance issue on the hotel’s end is not a reasonable solution. Beyond the pool, there were several maintenance and quality concerns throughout the room. The bathroom flooring was coming up, and the bathroom door was delaminating and falling apart. The refrigerator did not have a proper freezer, though items would freeze if the temperature was set to maximum. Additionally, the website advertised a continental breakfast that included items like eggs and bacon. However, during our stay, breakfast options were limited. "

"I checked in on Friday and the bed squeaked so loudly it was insane. I was moved to another room and it was fine until we tried to shower the next day. The shower would not turn on. I was told maintenance would be in at 230 and would look at it. I called the front desk about 5 pm to check on the status of the maintenance person. The front desk went and found the maintenance and advised me that he was “too busy” to look at the shows and would have to move AGAIN to another room. Three rooms for a two night stay! When I asked for a refund I was advised that I would need to talk to the manager and she was not in on the weekend. I have stayed at this hotel before and never had any problems which is why I came back. Not sure I would ever stay here again! "